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    Old Dog

    5.0 (1 review)
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    Services - Old Dog

    Pet boarding

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    7 years ago

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    Ask the Community - Old Dog

    Can a younger dog come for boarding or day care?

    Thank you for your question. Yes, we will take younger dogs for boarding or doggy daycare if they are well behaved! We conduct an interview with every dog that wants to come during the day and/or spend the night. That way, dog parents can see our… Read more

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    Sabino Canyon Pet Resort

    Sabino Canyon Pet Resort

    3.2
    (75 reviews)

    I'm really glad to have found this spot for my cat, just wish there was a bit more communication/a…read moretour of facilities but it's obviously Covid time and they're doing their best! Pros: 1. Very accommodating, I had less than a day's notice to find boarding for my cat and they worked with me to get things sorted. 2. Fairly priced 3. My cat hates boarding bc it stresses him out to the point of not eating or using litter-boxes for the first day or two, and mentioned as much at drop off. The cattery staff did a great job because he was eating and using the litter the whole time (3 nights)! Huge win for us and will be returning here if we need boarding again. Cons: 1. No info offered on arrival or intake form. It would have been nice to have a paper or something to make notes on and photos of where my cat would be staying. No tours or entering facility due to Covid, which is fine, but an alternative would be nice! 2. A update on how my cat was doing would've been nice since it was an expressed concern, but I should have asked for that. An intake form would have helped with this! Overall I'm pleased!

    TLDR: THERE'S NO ONE THERE AT NIGHT! Terrible communication! If your dog has any kind of anxiety…read moreissue, please don't leave it here. I have a 3 year old rescue poodle mix with a history of separation anxiety and inability to tolerate being crated. When I first got him 2 years ago he hurt himself pretty bad trying to get out of a crate. I explained this to Erin twice - when I went for the tour and 10 days later when I called to make the reservation. On the tour Erin showed me the standard "suite" which is a long hallway with animal shelter-type chain link kennel and the "deluxe" suite which is a single block wall room with walled outdoor run. I told Erin he would need a "deluxe" suite and lots of human and dog play time due to his separation anxiety disorder. This place does NOT require a meet and greet with your dog. I left my dog at 4:15 pm on Thursday 2/9 and again asked for as much dog and human play time as possible. I did not have to sign anything or leave a credit card. The next morning, Erin called me to let me know that Max had a little scrape on his nose and that they didn't want me to be surprised by the injury at pickup. I asked her what happened and she said there had been a big wind storm during the night and that the morning feeder person found him bloody - he had been trying to get out under the steel door. That's when I first realized THERE'S NO ONE THERE AT NIGHT. When I picked him he could hardly walk. The bridge of his nose was badly scraped. His chin, lips and gums were badly injured. His toe pads on his two front feet were shredded - he was limping from the pain. He looked like he had been beaten down. I asked Erin why she didn't tell me there's NO night staff and she said "You didn't ask." AYFKM?? There is NOTHING on their website indicating they have no one there overnight. For my dog this was no "vacation," not a "resort," and he was not treated like "family" despite what their website says. And the vet bill was twice what the boarding fee would have been - at least. And FWIW my daughter's lab won't be back - my daughter was also shocked to hear there's NO ONE THERE AT NIGHT!!!

    Sol Dog Lodge and Training Center

    Sol Dog Lodge and Training Center

    4.6
    (37 reviews)

    Sol Dog is phenomenal! We've done group puppy classes, private lessons, and grooming at Sol Dog and…read moreeverything has been amazing. Our puppy Junie was extremely reactive to other dogs and we felt like she would never get better. We enrolled her in the puppy elementary classes at about 5 months old. Kim and Jamaal were extremely accommodating and helpful throughout all of her behaviors, week after week. After she finished the group classes we did 2 private lessons with Kim and Jamaal and I can't say enough great things about the two of them. Junie is such a different dog from the day we started with Sol Dog and we couldn't be more grateful for Kim and Jamaal. I can't recommend Sol Dog Lodge enough!

    There is some confusion about the locations of Sol Dog. When I first signed up to board my dogs, I…read morethought I was dealing with the people from Sol Dog on Prince Road. That statement is 1/2 right. Looks like the Sol Dog on Prince now has a new name and that owner used to be part of Sol Dog but is not anymore. My dogs were boarded in May 2026 for 4 days. All did not go well. I have spoken to Justin and Shelley from Sol Dog and BOTH of them have now said "that's not how we normally do things". When I spoke to Shelley today and told her that they had to say, "that's not normally how we do things", for 3 separate issues her reply made me want to do reviews so other people could see that the service I got was exactly how they normally do things. Issue 1- on our tour of the facility (beautiful facility) we were led to believe that we would be allowed to settle our dogs in their kennel. We were not. Shelley said, "that people are not allowed in the kennel area". When I told her that we were taken into the kennel area on our tour, she said "that's not normally how we do things". Issue 2- We gave written on paper instruction on how to feed our dogs. and put the instructions in their system. Not complicated. One dog gets dry and wet food. The other gets wet food only. The dog that got wet food only was fed dry food. Sol Dog sent me a text on day 2 that they were almost out of dry food. When I called and questioned how they were feeding my dogs, I was told they were feeding them correctly. It wasn't until I sent them an email that they admitted to feeding my dog incorrectly. Guess what I was told??? You guessed it "that's not how we normally do things". Issue 3- Communication. I was told that someone from Sol Dog would communicate with me and let me know how the dogs were doing a couple times a day. The evening I dropped them off I did hear from someone. The next day Nothing. The 3rd day I sent a text at 730am and did not hear back till 330pm. GUESS WHAT? "THATS NOT HOW WE NORMALLY DO THINGS". Some issues I brought up with Justin that I didn't bring up with Shelley. My dog blankets and toys were not dirty, had no dog hair and smelled like I just took them out of my dryer. I had a lot of treats left over and if they were given to the dogs like I was told they would be, there should not have been that much left. Sol Dog left such a bad taste that I told them I would never board with them again. Justin and Shelley both agree that since they were told I would never board with them again that there was not much they could do to fix the issue. I was not told they were sorry. I was not offered any refund, not that I would have taken it. They did have to pay the staff to feed my dogs wrong and not give them their toys, blankets or treats. All in all, I feel like the experience that I had with Sol Dog is EXACTLY HOW THEY NORMALLY DO THINGS.

    Old Dog - petboarding - Updated June 2026

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