Thankful for thrifty as our first car rental place the guy wasn't willing to help at all. Went over…read moreto thrifty and it was taken care of . Took one star off as the car wasn't clean , it looked like the previous user left it and we got it in the same condition. But overall it was good . Helped us out and got us a rental for a reasonable price .

If you want a different vehicle than you paid for, incorrect billing, and a runaround when you try…read moreto fix the bill, then this is the place for you. I've tried to remedy my basic problem multiple times since and ways, and still nothing.

We were dropping my brother off on 9/2/26 for his flight. He's autistic and needed an escort. And…read morewe asked the two men who were SUPPOSED to help him, and they fla out refused to help him!! The ONLY reason y'all are getting three stars is because we ran into a woman named Carolina Tomaszewski who was so sweet and understanding of our situation and was so reassuring! She was an absolute blessing! She is the reason y'all are getting this review. You need her, and people like to be the ones handling disability services. Not the two clowns we had to deal with

-Has great lift -Bathrooms are clean, large and full doors -…read moreno gaps like most American bathrooms -A lot of nice seating areas away from the gates - Lacks restaurant variety, but the ones they have offer plentiful room -United Lounge is small, but as this is an American hub, thankful they have one Would fly through here again!

Budget is one of the worst companies you can rent a car from ! We rented a car at the Long each…read moreairport in California . We had asked for a Toyota Sienna which we were supposed to pick up at the airport . When we got to the airport , they told us that we would t be able to get the mini van but an SUV. It was not the best but we had no choice it take it since we were travelling with little kids ! When the time came to drop it , we get to the airport to return the SUV! The offices were all closed ! After waiting for 30 minutes, a person comes and open the door and there is a drop box where the key needs to be dropped off ! No confirmation of getting the keys ! Not worth going with this company !

REFUSED to give receipt at time of return and two weeks later charged me $250 cleaning fee. Said it…read moreneeded the carpeta vacuumed which is a detailing fee. Seems like a scam to get EXTRA money from the client. I will NEVER use them again.

Via Kayak, I booked ASAP Car Rentals. My confirmation email and paperwork read "Ausby Car Rentals."…read more Read the other reviews. There is a recurring theme. My issue involved a not-so-clear and conspicuous FAQ that resulted in an additional $156.00 mileage charge. Other matters included expired tags, discrepancies in fuel and mileage out, and maintenance.

This company cancelled my reservation 12 hours before I was supposed to land in Dallas to see my…read moresick aunt and attend a wedding. I booked this car in August 2020. Then when I got upset and used profanity for their total disregard for being upset, they blocked my number. I'm turning them into BBB and considering suing. I've read ASAP reviews on the BBB site. They religiously scam people out of 150 dollar deposits and won't answer angry customer complaints. I think we need to file a class action lawsuit against the company. Please let me know if you're interested.

I had a very pleasant stay at Hyatt Regency DFW. The staff were welcoming and accommodating, and I…read moreespecially appreciated the warm welcome I received in recognition of my early birthday. The complimentary breakfast was a thoughtful gesture and made the stay feel especially appreciated. The hotel's location inside DFW Airport is convenient for travelers, although navigating the airport property and parking area can take a little getting used to. One area that could be improved is the elevator signage and call-button arrangement. Two of the elevators are connected to the side elevator area, while the remaining elevator call buttons are located separately. This can be a little confusing for guests who are unfamiliar with the layout. It would be helpful to add clearer signage explaining which call buttons correspond to which elevators. Additionally, the floor indicator inside the older elevators does not appear to work while the elevator is traveling between floors. Repairing or updating this indicator would help guests know where they are during the ride and improve the overall experience. Overall, I enjoyed my stay and appreciated the hospitality. With a few improvements to the elevator wayfinding and indicators, the experience could be even better.

I should probably gatekeep this hidden gem... but it's too good not to share!…read more After American Airlines canceled our flight to Newark (EWR) due to weather on the East Coast, my elderly companion and I were unexpectedly stranded in Dallas for two days. We had to scramble to find a hotel, and I'm so thankful we ended up at the Hyatt Regency DFW. After checking in, there was a small mix-up with our room assignment, but Imbert C., the Front Desk Supervisor, immediately stepped in, corrected the situation, and even provided us with a credit to use at the restaurants on the property. That level of customer service made all the difference. Every staff member we encountered was amazing and genuinely friendly--from the front desk and housekeeping to the restaurant, bar, and shuttle drivers. The property was spotless everywhere we looked, and we loved that they even had board games and playing cards available for guests. When you're stuck away from home with nothing but time, those little touches mean so much. The airport shuttle service was another huge plus. It ran on time, the buses were clean, and the drivers were friendly and helpful, making sure everyone got to the correct terminal. Thank you, Hyatt Regency DFW, for turning a stressful travel disruption into a comfortable and enjoyable stay. Your hospitality truly stood out, and I wouldn't hesitate to stay here again!

I rarely have problems with Frontier Air. I must give the…read morelovely gate agents at Terminal E18 major kudos. The way some of these customers treat them is sad. As a paying customer your allowed one small personal item bag thats suppose to fit in that sizer. I've seen a flight to MIA where majority of the customers were really pressing there luck. However on this day that I witnessed almost all passengers had to size their bags. Some didnt fit, and those people who had bags that didn't fit had the audacity to cuss out the gate agents as if its their fault for their bags not fitting. Mini backpack purses count as a bag.. Anything thats in another bag counts and they charge you $99 at the gate. One girl threw a tantrum and almost got her boarding pass denied because she was acting up. Make sure you have your boarding pass printed or on the app otherwise its $25 for them to print it out for you. Usually the flights run on time. The flights are usually hassle free. On the plane they offer free cups of water and expensive snacks that you get else where for less. For cheap flights your gonna have to read the fine print... Flight crew are always kind and entertaining.

Frontier Flight 229 -- Cancun to DFW…read more My experience on Frontier Flight 229 from Cancun to DFW on August 16 was extremely disappointing. I understand that mechanical issues happen, and we were initially told the plane would take about 15 minutes to repair. However, we finished boarding around 11:00 AM and didn't actually depart until approximately 1:00 PM. During that entire time, we remained onboard with inadequate air conditioning, making the wait extremely uncomfortable. While we waited, we were offered only about half a cup of water. Once we finally departed, the flight attendants proceeded to offer drinks and snacks for purchase--nothing complimentary, not even a small bag of peanuts. Given the circumstances and the extended time passengers were kept onboard in uncomfortable conditions, I found this incredibly disappointing. Unfortunately, the attitude of some of the flight attendants made the experience even worse. Their communication with passengers came across as condescending rather than understanding or reassuring. I understand that Frontier is a budget airline, and I don't expect luxury. But basic courtesy, communication, and consideration for passengers during a significant delay should not be too much to ask. Overall, this was a terrible experience, and I sincerely hope I don't have to fly Frontier again.

Dallas Texas is seriously up there with their food and hospitality. This is an airport hotel but…read morevastly superior to the recent Marriotts I've stayed in (including Ritz and Waldorf properties ). I stay here every year for a conference and the rooms are stunning (recent refurbishment). The food in the restaurant is excellent and the staff is kind and welcoming.

One of the best hotels I've stayed in. Direct acess to tsa, spacious, spotless, and modern rooms…read morewith a view of the runway so we could watch the planes takeoff. Absolutely spotless at an Airport no less. Although with didn't eat at the restaurant we enjoyed a few drinks at the lounge which packed a punch. What a great place to stay on a layover at DFW..with complimentary parking for guests.

I cant believe the negative reviews…read more.. But my experience was stellar. DFW is one of the major hubs for AA. The waiting room is spacious and ample. I dont like people close to me! Germs and too much going around. A lot of the seating is roomy so I can stretch. Plenty of working outlets and work spaces!! The gate agents are so nice . I wish I got there names. They upgraded me at no additional price!. Being nice and friendly goes along way!! My flight was smooth. The seats are comfy!! No issues on my flight! Good snacks! Biscoff cookies however you spell it lol and actual juices or sodas!!

I haven't flown with American Airlines in a few years and I only did so this time because I didn't…read morewant to lose my points. The only benefit for my trip was slightly better flight times with American compared to Southwest which was a lot cheaper. But both of my flights leaving DFW this weekend were delayed due to mechanical issues with the planes. So I ended up paying more and arrived late. I missed an appointment in my destination city due to the first delay. On the first flight a rowdy group of college kids were bothering everyone but they would not quiet down even after being asked by other passengers. The flight crew didn't care and didn't do anyhting so these self-absorbed kids were treating the plane like their own private party bus. It's one thing to be inconsiderate of other people around you, but it's entirely different when you choose to be an asshole. The gate for my second flight abruptly changed and I was not notified by the airline. I was waiting at what I thought was my gate and only noticed the change when a different flight was suddenly assigned to this gate. I had to go from B terminal to C terminal in a hurry because my flight started boarding in a few minutes. When I got to the new gate the agent did not care about line procedure so he was like "ok everyone in groups 1-3 line up" and then it was a mad scramble with people complaining that people in group 3 were getting ahead of people in group 1 and other people not caring because the agent said everyone in the three groups could line up. Then the agent did the same thing for groups 4-6. Then we just sat at the gate for another half hour with no explanation before finally taking off.