I've been a patient for about 3ish years, it's close to the house, takes my insurance, and the…read morestaff was great. keyword WAS My recent visit was disappointing. It took them 3 tries to order my correct contact lens prescription. The first time, they had ordered last years, so I called once I got the email receipt. The girl made it sound like I was the one that placed the order with the wrong prescription They promised it would be corrected, so I waited another week. since they are only open M-F during normal work hours, I was able to get my husband to pick it up for me. Once again WRONG. Now I'm annoyed, got them on the phone, and I never once heard an apology. It was met with snarky answers and the resolution offered was that they would throw in a couple pairs but I would need to come back to pick it up in a few days. I am not taking off work to pick up something that was supposed to be in my possession 3 weeks ago. He told me "can't your husband do it again?" I explained to him how we shouldn't be relying on my husband to fix THEIR MISTAKE. He ended saying he will just ship them to my house. I am disappointed with their declining service. Not sure if they got too busy, so they expanded the staff but the quality of service went out the door. But I will be finding a new office

Not a patient myself, I don't need glasses. Horray!! But my kids are, and so is my wife. They get…read moretheir glasses and services done here. Always had a positive experience with all the visits; the staff is always welcoming and so amazing they treat you like one of their own, like family. That's so rare nowadays, and it's so good to feel like your business matters, not like you're just another cash grab. I came last week just to fix my son's glasses. I did not realize how simple it would be. I came in, checked in, and told them it needed a simple repair. They took it, and within 10 minutes it was out! Super fast, super great. Loved it. Did not waste time, vamolos; I had planned to wait at least an hour but 10 mins. Wow. I was very happy. What a great team!

This is a top tier eye doctor with a professional staff to match. They treat all their patients…read morewith empathy and respect. The staff is very efficient and friendly. They all work as a team to get you the best care possible. If you have eye issues or just need glasses/contacts, this is a must visit. Get it done right by people who care about your outcome. They Lasic, cataracts, high end lenses, and all the normal things you would expect. They have state of the art equipment and the expertise to use it correctly.

Dr Schultz is the best ! He came highly recommended by my GP and has a great reputation. I needed…read morecataract surgery and he did a fantastic job . He's very kind , friendly and easy to talk to . His office staff is wonderful too. very professional and helpful. They all helped with any questions and concerns I had and made me feel very comfortable and confident about my surgery . It went really well. I'm very happy with my results and will go back in the future to do my other eye . Thank you Dr Schultz ! Thanks also to Amanda in the front office who was really helpful!

Amazing experience. Dr. Michael Frisch was incredibly kind, knowledgeable, and compassionate…read morethroughout my entire appointment. I have a rare glaucoma diagnosis, and he took the time to truly listen, answer all of my questions, and even went above and beyond to help me better understand my condition. I never felt rushed, and for the first time at an optometrist's office, I genuinely felt heard. His team was just as wonderful. They were patient and extremely helpful when it came to ordering my contacts and discussing my options for glasses. Everyone made the experience feel welcoming and stress free. I can't recommend Dr. Frisch and his team enough. If you're looking for an optometrist who truly cares about their patients, this is the place to go.

This was my first time coming to this office and it was truly the best experience ever! My husband…read morehas been a patient of Dr. Frisch for many years and has always spoken so highly of him and the staff. I finally decided to switch from my old Optometrist and give Dr. Frisch a try. I'm so glad that I did! First, I'll start with how easy it is to schedule an appointment. The front staff are so nice and welcoming. Hailey was amazing, efficient and very helpful. Dr. Frisch has an extensive resume of education, training and many years of experience in his field. He is very thorough with his exams, explains everything in detail and also has the best personality! He is kind, warm and genuinely loves what he does and cares about his patients. Most importantly, he doesn't rush through the exam. They have state of the art equipment for testing your eyes. A lovely selection of eye glass frames. Andrew was helpful in ordering my new glasses and going over what's covered under our vision plan. Parking is a breeze.

I am singing Dr. Calvin's praises today. He's done my routine eye exams for many years and always…read morebeen very pleasant and thorough. I'd leave thinking I'd be back in a year. Well, everything changed a few weeks ago when my vision in one eye suddenly went wonky. Dr. Calvin's office gave me an emergency appt. I was floored when, after the exam, he spent over 20 minutes explaining everything that was happening. His explanations were so clear, and his compassion was so great, that I left thinking he was truly amazing. I was so grateful for his knowledge and demeanor. A follow-up appt today just confirmed my thoughts about Dr. Calvin. While it's good to have a doctor for the routine things, it's imperative that you can trust that doctor when something goes wrong. And that describes Dr. Calvin (and his wonderful staff). I highly recommend him!

I've been seeing Dr. Scott Calvin for years and would never consider changing to another provider…read more Dr. Calvin always listens carefully to all my concerns, answering all my questions fully and never making my visit feel rushed. He is happy to spend time discussing my concerns regarding future needs and fully explain potential procedures which gives me great peace of mind. I feel blessed to have found such a caring professional. Susan Aubrey

Love their online appointment booking where I could upload my eyes insurance information. I think…read moreit helps make the process efficient. When I arrived, they tested my eyes using a variety of machines. Then I got to see the optometrist. Lastly, I picked the frames and add ons. I liked the wide variety of frames they have. And they have a mirror with different lighting too. My glasses were ready in a week. There's plenty of free parking in the lot. And they keep their doors locked so you needed to ring to get in.

multiple visits to no avail. The prescription was always off. doctor only available 3 days a week…read more tech labels trial contacts wrong. they don't understand how insurance works.

Dr Winston is wonderful and I learned new things about my eyes, which was very helpful but try to…read moresteer clear of Janice! She is negative and extremely unhelpful!

Always happy to see Dr. Winston and staff. I highly…read morerecommend! Naomi takes her time to make sure you know what insurance pays, and will make sure you are happy with the fit of your glasses.

had an outstanding experience at Mission Family Optometry. From the moment I walked in, the staff…read morewas welcoming, professional, and genuinely attentive. The entire office is clean, modern, and well-organized, making the visit comfortable and efficient. Dr. Hovhannisyan took the time to thoroughly explain my exam results, answer all of my questions, and ensure I understood my options. I never felt rushed and truly appreciated the personalized care. The staff was also incredibly helpful with insurance, frame selection, and making the entire process seamless. It's clear that patient care is their top priority. If you're looking for a knowledgeable, honest, and caring optometry office in Granada Hills, I highly recommend Mission Family Optometry. Five stars all the way!

Phenomenal experience!! The entire staff is absolutely amazing, along with high quality frames and…read morelenses at very very affordable prices. Everyone is very personable, caring and look out for your best interest.

Stellar service! I got my eye exam done since I needed to update my glasses. My old one is 5 years…read moreold! Making an appointment was easy. I noticed several of their equipment were new, state of the art. My optometrist was friendly and courteous. When it came time for my glasses fitting Artie (or Arty, sorry if I'm getting the spelling wrong!) was so nice and patient! He cleaned my old glasses and changed the worn out nose bridge pads (I can't believe I didn't have this change sooner!). I must have stayed about an hour since I could not make up my mind. Artie gave me several more options from the brands I narrowed down. Honestly he made glasses shopping worthwhile since I didn't feel rushed. He even told me that I can donate my old glasses to charity. I had no idea! I ended up getting a brown Prada glasses. I highly recommend coming here. The staff are amazing!

Front staff is terrible. Not very friendly. Very upbeat and condescending…read more. Pls train your staff, it's not the court, it's a doctors office.. chill..