For first time donors expect 2-3 hours to be out of the door from start. I have donated over 15…read moreyears ago and I see remarkable strides made with the technology. Once you first donate, the second time will be a breeze. Yes there are times when the floor has lines and time when it doesn't. The staff has been pretty good overall and attentive. Place seems clean and they sanitize. I had no issues as a person of disability and the process was pretty straightforward.

If you wanna spend 3 to 4 hours donating plasma this is the place for you they are constantly…read moreunderstaffed and not knowledgeable enough to be playing with people veins the way that they do if you value your health go to any of the other 4 centers in the area stay away from csl at all cost

Very good experience here!…read more I signed up online, did the pre-appointment ahead of time to save time and it was a very smooth experience. Emma was very friendly and kind, the phlebotomist (a lovely lady) was kind, professional and checked on me throughout the process. Planning on donating again in about two months. Very professional and clean location. Plenty of parking, too!

Let me start by saying that I have donated multiple times at The Blood Connection bloodmobile prior…read moreto this weekend's attempt. Never have I had a bad experience, which is they only reason this is more than a one star review. Everyone has been friendly, considerate and thoughtful. Sadly, this past weekend was a very different story. I arrived approx. 10 minutes prior to my appointment and was informed by 2 people waiting outside that they were full. We waited, more people arrived, one person exited, we waited some more. About 20 minutes after my appointment time, the 2 people who had been waiting when I arrived were finally called in. More people arrived. One more person exited. After nearly an hour, I was finally let in, along with 2 people after me. I filled out the registration form, and was called into the check-in 'room'. They asked me about my questionnaire, checked my driver's license and took my bp. Not sure what the issue was, but they then checked my iron via a finger monitor (this was the first time I've had this done). It was low apparently, so they tried it again. Still low. So, more than an hour after my original appointment time, I was told I would not be able to donate, I would be on a list for 28 days, I could try again after that time and was dismissed. Now, I understand there are circumstances under which they cannot allow people to donate. However, to wait over an hour, without any apologies for the delay, without any thank yous for our patience, without any sort of acknowledgment of the inconvenience, and then be told I cannot donate, is simply unacceptable. Inside is a sign that every donor receives respect for their time. This experience tells me that is not case.

i chose to donate recently as I work in biologic medications (McKesson) and know firsthand the…read moreimportance of plasma donations. I chose this location as it was the closest to my home. I've not heard great things from my colleagues about Grifols and they insisted I should go to Octa on Capital. I thought they were just being dramatic. The first time I went with my partner to ease my mind (and he decided to donate with me!). Teagan and the other ladies I dealt with were genuinely amazing people and went out of their way to make sure I felt comfortable. They walked us through each step, and it was just overall a wonderful experience. "Ha, I knew they were just being dramatic" I thought to myself as we left the facility, feeling a sense of pride for having done a small part to impact someone's life in a positive way. Well, that all changed when we went back to do our second donation. We decided to go on Saturday, and boy, was that a mistake. The male nurse on staff that day (1/17/26) insisted my partner and I were just too bruised to donate (I've attached a picture), and we were deferred. I began to think perhaps my coworkers had been right about this place. Nah, it was just a fluke and this person was probably just erring on the side of caution. All that went out the window today (1/23/26). My partner decided to attempt to donate before the ice storm, since we wouldn't be able to on the weekend for obvious reasons. I was working, so wasn't able to go with him this time. Well, he arrives and talks to a lady at the counter, explaining what happened last weekend. He was refused AGAIN because the doctor needed to review the note left. It's been a week, how has the doctor not taken a look at it at this point? All in all, my coworkers at McKesson were correct about Grifols. I will be making at least one more donation just to make sure my first one doesn't go to waste, but after that, I will not be setting foot in this locale again. I'll be taking my co-worker's recommendation and going elsewhere to help save lives.

Grifols is a great place to donate plasma. The staff are friendly and knowledgeable. If you have…read morenever considered donating, please do your research. It provides much needed resources in the medical field. And it's an extra way to make some money. So, it's a win, win situation.

I've donated blood numerous times over the last 5 years and always had problems getting the…read morepromised rewards. Last donation in October 2025 was supposed to get 40$ in rewards. logged on the site within a week and showed "zero points" on my account. After several calls to customer service line I finally reached someone who said she reset my points because "they expire in 30 days" I reminded her that I had just donated less than 2 weeks prior. she told me to wait a few days. So I did and when I logged back on to redeem my points, they were showing in my account but when I tried to click for two dominoes pizza 20$ gift cards, it showed "error" I will not donate to this company anymore.

They're liars and thieves. Do NOT donate your blood here. They promised me bonus points for having…read moreO+ blood during my COMPLETE donation. I did not receive the bonus points in a few days after my donation, so I called in and they said I made a incomplete donation therefore my blood could not be checked for O+. I've been donating blood for 40 years and NEVER had an incomplete donation. The techs at the time of donation said everything was fine with my donation. I've donated 5 times with them before and they didn't have my blood type, therefore the delay in the bonus points. They had to test my blood........NOT! Do not trust these people. I donated on the bus in Garner on Jan 15th 2026. They won't get my blood AGAIN!!

This is one of my favorite places to make a donation. Did you know that donating blood is actually…read morevery good for your health? It reduces your risk of a heart attack and is good for your liver! It also helps save lives. The staff and volunteers at this location of the American Red Cross are very friendly and professional. From the moment I walk through the door to when I leave the rest area (packed with complimentary snacks!), I feel cared for and appreciated. I consider it an honor to be able to donate blood to help others.

Great experience there everyone is nice and it's helping out other people so I think everyone…read moreshould donate blood. It might take up your time but it's worth it to save a life. Helping out other people is what this city is all about. My family has donated and recommended everyone do it!

It is very easy to give blood at a American Red Cross Blood Donation Center. This one is in the…read moreback on the American Red Cross Raleigh Offices and Training Center. I have given the most at this location. You have to drive up and down a steep hill to get there. There is always plenty of parking. You are always welcomed by a friendly volunteer at the entrance. The staff is always nice, the process is quick and painless--and blood is always needed.

If I could give 0 stars I would. Very unprofessional and unwilling to help. Because I wasn't "on…read morethe roster" I was unable to go into the classroom, despite having an email confirmation for training on this day, including payment and certificate of online completion. I'll drive 4 hours to a different place before coming back here.

I regularly give blood and platelets. On this visit I gave platelets. I was welcomed and thanked…read moreseveral times. The care providers, especially Monique, were outstanding. Giving platelets is hard--takes over two hours where your arms need to be still. It is, however, very rewarding and quite needed. Having a great provider is essential. The facility is good to give blood with comfortable beds with little TVs. I watched four episodes of Young Sheldon. I plan to give platelets again at this location. Help Cancer patients who need it.

I easily made an appointment to donate the night before using the red cross blood.org website. It…read morewas honored on time. The check in process was easy and quick. I completed the paperwork using the rapid pass option on my Red Cross Donor app. You'll have your temperature, blood pressure and iron count taken prior to donating. The staff was professional and efficient. No pain was involved. The center is clean and comfortable. I am thankful for this convenient location that allows me to save a life in less than an hour. Let's hear it for the O negative blood types! Actually all blood types accepted--O negative is universally accepted by patients. Looking for a way to celebrate the season? Donate blood. You might even score a few TShirt, gift card or at a minimum snacks and drinks in the canteen.

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.

Caroline Davis was a helpful and kind doctor .i am grateful to have her as my doctor. she was…read morecarrying and helping

I was given top notch medical care, clean environment, everyone was friendly and concerned. Highly…read morerecommend Dr. Bermudez for bariatric surgery!