I've donated blood numerous times over the last 5 years and always had problems getting the promised rewards. Last donation in October 2025 was supposed to get 40$ in rewards. logged on the site within a week and showed "zero points" on my account. After several calls to customer service line I finally reached someone who said she reset my points because "they expire in 30 days" I reminded her that I had just donated less than 2 weeks prior. she told me to wait a few days. So I did and when I logged back on to redeem my points, they were showing in my account but when I tried to click for two dominoes pizza 20$ gift cards, it showed "error" I will not donate to this company anymore. read more

They're liars and thieves. Do NOT donate your blood here. They promised me bonus points for having O+ blood during my COMPLETE donation. I did not receive the bonus points in a few days after my donation, so I called in and they said I made a incomplete donation therefore my blood could not be checked for O+. I've been donating blood for 40 years and NEVER had an incomplete donation. The techs at the time of donation said everything was fine with my donation. I've donated 5 times with them before and they didn't have my blood type, therefore the delay in the bonus points. They had to test my blood........NOT! Do not trust these people. I donated on the bus in Garner on Jan 15th 2026. They won't get my blood AGAIN!! read more

mobile blood drives are the most convenient. the blood drive people are always friendly and professional, they ensure you are able to donate blood before they poke you. the few times I have felt nauseous, they noticed I was feeling bad before I even did and they immediately took action to help me feel better. They have always prioritize my health over the donation and ensured I knew how to care of myself afterward, they let me stay on the mobile bus as long as necessary and offered me snacks and drinks each time I donated. they ask which arm I prefer to donate from and they have always been great about getting my vein fast and as painless as possible. read more

Always important to make sure you do your part (if able) to give blood. It is CONNECTED right next to Raleigh Diamond Fine Jewelry on Glenwood. You can see Rooms To Go directly across Glenwood. There is definitely a wait so I expect 30 min before being seen and maybe another 40 min before all done for whole blood and whole blood can be donated every 8/9 weeks. Platelets take 2 hours plus and can be done every 7 days. Snacks are plentiful. Staff is decent. I would go back. Unsure of how reward points go for returning people as this was not discussed. First time donations are always a greater reward. read more

The Blood Connection - Blood & Plasma Donation Centers Near Me - Raleigh, North Carolina

TBC sends me texts promising $110 for donating O Negative blood. I donate. Their website then showed less rewards than the promised $110. TBC doesn't answer my calls and won't answer my messages. So I accept the reduced posted amount and through their website chose a gift card. I never received the card and TBC won't answer my calls. To me this means TBC is a scam operation. Tired f their shenanigans. Scam. Scam. read more

Omg! where do I start! This job has to be the worse job known to human life. First off the managers don't know there job from a hole in the wall. They show favoritism and if you dare stand up for yourself you will be fired!! They over work you and under pay you. I feel so sorry for those poor girls and guys drawing blood and saving lives. They aren't even allowed a break on a16 hour shift! This has to be against the law!!! Someone save these ppl. I will be suing so soon it won't be a blood connection. This job is awful!! I never thought in a million years managers could be so incompetent and get away with it, especially the lady Chalimar. She is not built for management or anything else for that matter. read more

Donated blood recently for the first time with TBC (and in a while in general). They mentioned that there were rewards for donations pending blood type. I tried to claim said rewards via their site and it didn't work. I figured I'd check in a few days and now it's showing 0 rewards. That seems very deceptive in my opinion. My wife and I will probably not return due to this. I doubt they'll return said rewards to us for some bs reason. Unfortunately, this will cost them two donors. read more

I've been donating blood with the blood connection for years. The people who work there are amazing, very nice staff. I've had only one older lady who start watching me after I finished my donation when I walked to get a snack and a drink, as if I'm taking something they didn't say I can. The worst part about them though is their customer service. After 2+ gallons of blood donated over the past couple of years, I quit. I donate for the sake of helping people who need it. I know how donated blood really helps because one of my friends had cancer and I saw the difference blood transfusions made in her life as she was going through chemo. Then TBC started the points thing. It was nice to have a bonus with the blood donation. I'll get text and email reminders and many times TBC will ask for urgent donations of specific blood types which matched mine. I'd rush to donate (against the advice of my doctor) because I felt guilty not to donate knowing the donation is needed to help someone. My blood iron will fluctuate and sometimes it was too low for me to donate, nevertheless, I'd make another appointment for a week or so later so I can help. What irked me so much is that TBC will offer a special amount of points to encourage donors, and I'd go but my iron is too low, so I go back after a week, and they'll offer a lot less points. I got with their customer service about it and they said, well too bad you didn't donate during the "promo" period. What?? because my iron was too low???? The worst part is that TBC's customer service person was always plain rude and has no empathy whatsoever. It honestly made me feel used . To them, I'm some kind of resource they mine for the treasure every 8 weeks and dump when not needed. I stopped donating there, and have been looking for another place to donate. The guilt is killing me each time TBC sends me an email or a text asking for donations because there's a need. I'm not sure how much they sell this blood for, but I'm sure it's not cheap for those who need it. What I really want to do is to have a way to connect directly with hospitals that take the blood donations directly to the sick people who need it w/o a middle person. read more

I've been to this location many times and I've always had great experiences. The staff are always professional and very friendly.

Always professional (I've donated here at least 6 times over the last few years), and mindful of donors' time. Today Alicia was great at getting me set up and flowing, and Dante was The Man making sure I was wrapping up and good to go post-donation! read more

The don't follow their own posted COVID precautions. With Omicron, that's irresponsible. read more

The Blood Connection - Blood & Plasma Donation Centers Near Me - Raleigh, North Carolina

These people are the best! I have donated multiple times and they are always friendly, courteous and prompt.

Normally I wouldn't review a blood bank -- feels like a weird thing to review! -- but this location is so awful, I feel it's warranted. I recommend you look elsewhere to donate blood. My fiancé and I have been donating blood regularly, and in 2020 began donating at the Blood Connection on Glenwood. Every single time, our appointments started late-- like 30-60 minutes late. We've come to understand that they don't really respect appointment times. We continued donating anyway because we felt the need was great. On a few occasions I was picked/poked by needles several times before a more experienced person was able to successfully do it. That stuff can be painful, so I've become reluctant to donate here. On 2 occasions, my fiancé was in great pain while they moved the needle to find a vein, while it was still in his arm. Ultimately, we were told this person was a trainee and someone else had to come and fix it. While I understand trainees need to learn somehow, they should consider training on each other and not on donors. That is painful. The most recent incident was awful. My fiancé went to donate blood, a trainee screwed up the needle insertion, and he had blood dripping from his arm and a hematoma. They unhooked him from the machine, gave him an ice pack, told him it was going to hurt for a couple days, and sent him home. During a majority of our visits, we've experienced considerable physical pain donating blood. And each time, we are told that the "trainee" messed up. We could have lived with the late appointments, but we're not willing to have trainees practice with needles on us. We are done with the Blood Connection. read more

I donated twice to TBC at a mobile station and both times TBC tried to scam me. I was promised a certain amount of money via the TBC rewards portal and I received half the first time and less than half the second time I donated. The first time I was told to wait 24-48 hrs before the points would populate into my TBC Rewards account but as soon as I went home and created my TBC Rewards account using my DID, 1200 points populated into my account. I waited over 48hrs and the amount of points never changed despite being promised and I spent days and weeks awaiting a response from TBC. TBC finally responded and I received my points, but TBC gave the lousy excuse that TBC was busy attending to Hurricane Helene victims. So what, you're telling me your customer service agents were busy attending to Hurricane Helene victims too? Today I donated blood after receiving a text promising a larger sum of money for donating and I am experiencing the EXACT same scam. The scam is this - TBC relies on the 24-48 waiting period and the good karma that donors feel after donating to avoid paying their donors as promised. read more

3 hour wait past my appointment time. My appointment was for 3pm and I didn't get seen till 545pm. I asked the guy if this was normal and he said "oh yea, it can get busy on the weekend." So I think, we'll maybe if you actually stuck to appointments and only booked the people you could see it wouldn't be so late. Very disrespectful to waste peoples time. I got here 10 minutes early for paperwork, seen 3 hours later. If you're having problems keeping donors coming back this is why. Will not visit again. read more

My fiancé has been here several times to donate blood and platelets, and until this week he has had great experiences here. But this past visit on Monday, March 15th was so awful... I just had to share because people need to be warned. The other review on here from this week (also about someone and their fiancé) is almost identical to the experience my fiancé had here. The girl who was assisting him put the needle in and it was incredibly painful. The machine was not pulling blood from his arm, and the girl kept hitting a button to override the machine when it was beeping indicating that blood was not being drawn. My fiancé was hooked up for 30 minutes for nothing. He left with the girl telling him it was going to bruise bad and offering him an ice pack... I mean look at the pictures of his arm... this is insane!! Highly highly do not recommend. He even went to the doctor yesterday to make sure he didn't have a blood clot. Do better, Blood Connection. read more

The Blood Connection - Bruised arm - Blood & Plasma Donation Centers Near Me - Raleigh, North Carolina

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If I could I would give this company a 0. This is the worst place I have ever worked for in my life. The manager and supervisors are horrible and have absolutely no care for the well being of there employees. I would not get a lunch break working 12 hours straight sometimes I wouldn't even have time to use the restroom. The place looks "clean" but it is disgusting they have us wiping beds with wipes but when working with blood it is not enough they need to hire a company to deep clean at least once a week. There message about saving lives is good but at what cost? They are treating there employees very inhumanly. The place is disgusting blood splatters everywhere. If you want to donate and save lives please go to red cross or anywhere else. Awful company. read more

I've been dating blood & plasma for 10 years & this was by far the best experience I've had so far. I made my appointment through their online portal, answered my health screening questions in advanced & after I arrived the process took 25 mins from start to finish. Everyone was super knowledgeable & friendly. I rather donate to a drive that keeps their donations within my community than Red Cross that does experimental research on their blood & has a bad reputation for throwing away blood. I will be back! read more

Cece and her staff are amazing. Quick, professional service. Cece's positive energy made the visit so pleasant. I feel like I made a friend today. read more

2nd time donating at Glenwood Avenue location. Great staff! No wait. Easy to schedule (10 days in advance) read more

Why are all the blood donation centers in Wake county so ghetto? Disorganized, nobody in charge, little signs posted everywhere saying don't do this to help the employees remember what they are supposed to be doing. The dark scrubs need to be replaced with white ones so we can see if they are clean. Always booked up, can't take a walk in cause they are always overloaded. Why is it so hard to take my free blood and make a lot of money selling it? read more

What a joke. Saw them advertised on WRAL news , looking for donors. This is my 2nd ATTEMPT to donate. Apparently, the time of your appointment means nothing. Drove 30 minutes to get here 15 minutes early for an 8:45 appt. its now 9:30- and even though I'm #2 on their list of people to text and come in, they haven't even called the FIRST guy!! Donating whole blood seems to take a back seat to platelet donors. Seriously- stick with a Red Cross donation center. This place is definitely lacking in organization!!! read more