I attended a BLS class at this facility. The staff is amazing. I was greeted immediately and…read moreoriented to the building and classroom. The class was great. The instructor was very enthusiastic and engaging. I really appreciate her knowledge and personality which made it easier to learn. Definitely recommend this location. Also, I appreciate that the other staff in the building recommended and educated blood me on blood donation.

Great staff is exceptionally professional and personable…read more When you arrive, a Platelet Technician explains the process and answers any questions. That Platelet Tech is your primary contact during the donation. The other Techs also step in during the donation to ensure the best possible experience. I'm sure all the American Red Cross donation centers have similar guidelines, but the personal attention I've hade here has cemented my decision to schedule all my future donations (platelet or blood) at this location

I visited this location for the first time and was very impressed with the overall set up and…read moreefficiency of the staff and volunteers. The layout of the building is clearly marked where to go and the volunteers are very kind and welcoming to help guide you to your destination. I encourage everyone to donate blood if possible and or volunteer to this worthy organization.

Very professional and personable staff - Great teamwork throughout the platelet donation process -…read moreDefinitely will continue to use the Durham site for future donations

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.

I feel so lucky to have had this office assigned to me by my insurance. Staff is friendly, patient…read moreand efficient. Betty Haswell is kind, thorough and knowledgeable. Conscientious and attentive to what will be covered by insurance. Really impressed with the level of care at this practice. Location is super convenient for me too.

I've been here a few times and have always been treated a little coldly by Christa Fleming. I…read morewasn't sure if she was having a few off days but I decided to give her benefit of the doubt. I've been back since and had an experience that made me feel awful. The receptionist and nurse are both super caring and sweet, but Christa was not. She didn't seem to care at all about me and rolled her eyes when I tried to explain my health. I was treated as a huge inconvenience. Please go to someone who can at least pretend to be concerned about you.

The room service menu has gotten a lot better. Some of the options are really good and filling…read more They do change the menu ever so often so some items will phase out but for a hospital the Room Service isn't bad

HORRIBLE place! I was scheduled for an appointment even though I was out of network, I said I'll…read morepay out of pocket, they proceeded to schedule me an appointment that I had to wait six months for, only to be called and left a voicemail three weeks before my appointment saying that they were going to cancel due to updated BS insurance policies and there was no other option, wham bam done, even when I again told them I would pay out-of-pocket, they did NOTHING to correct this. At least honor the appointments that were already booked!! Absolutely disgusting, disgraceful, terrible practice. UNC Chapel Hill should be ashamed of themselves! Thanks for nothing!