Long term client. Always has flexible appointments. Great for seniors! Dependable with young staff…read morethat makes you feel at home!

The staff is incredible from the front desk, to the nurses, the phlebotomist to the Doctor and NP…read more I am so glad I fell into this place and grateful for their presence in my life!

We are traveling to see family in NC. My hubby started complaining of pain throbbing, light…read moresensitivity with other discomfort in left eye that he had cataract surgery on 7/8. We went to Duke Regional Hospital Emergency Department. The front desk clerk and triage nurse( From Trinidad) all were excellent. We waited for 20-30 minutes which wasn't bad. We were called an placed in and exam room. Dr. Todd A. Allen came in what a God Send. We thought he was an ophthalmologist the way he perform all eye exam, but was a well season ED physician. He has outstanding bedside manners. A very good lister. I pray he continues to serve everyone the way he help us. Thank you Dr. Todd!

16-hour wait at ER a few years ago. Watched an elderly woman with a suspected broken hip sit in a…read morechair in agonizing pain for over 6 hours before leaving because she couldn't take sitting there anymore. Most recently, was rejected care for a serious condition because they didn't have the right kind of specialist to admit or transfer me. I was discharged at 4am when I couldn't walk. Asked the front desk nurse for help figuring out how to get home or to a hospital that could treat me, since a neighbor had dropped me off. They said the busses run at 5:30am. I told them I couldn't walk to the bus stop. The nurse walked away without responding. There are some helpful nurses, but most seem like they have stopped trying to be empathetic--a product of the system that forces them to churn patients through, probably. Other departments in this hospital are great, but avoid the ER. Go to big duke.

With stable employment, I'm finally taking advantage of insurance and taking care of myself…read more I scheduled an annual physical with a nurse practitioner here. As a new patient, onboarding was straightforward; I answered all the questions online before my appointment, and also did eCheckin through the MyChart 2 days before. On arrival, everyone is screened in the lobby for Covid. At checkin, I gave my eCheckin printout which appeared to make it simpler for the staff member as she only had a few questions to ask after. My appointment started on time. They checked my vitals, then the NP came in and spent about 20 minutes with me. Since I'm pretty healthy (knock on wood) there wasn't too much to discuss. I very much appreciated the lab person who efficiently got my blood drawn. My tiny veins didn't phase her; she got me on her first try!

What an amazing facility... extremely clean and well laid out (chairs are 6ft apart), stand here…read moresigns in the floor, and 2 people doing the covid screening at the Main entrance. The bathrooms are clean... water is touch free, towels are touch free... just wish the soap dispenser was also touch free (it's push style) Each desk has a privacy partition separating them from each other. Check in was very nice and easy, and if you use mychart, then you can save time and do the check in online. The inside is clean, and the staff was awesome...

I cannot recommend Duke Women's Health at Brier Creek enough! From the moment I walked through the…read moredoors, the entire experience was seamless, professional, and--most importantly--personable. The Experience * Effortless Check-In: They have a self-service kiosk right at the entrance that is incredibly intuitive. It took me less than a minute to check in, which is a breath of fresh air compared to the usual mountain of paperwork. * Exceptional Staff: Every staff member I encountered was genuinely courteous and professional. You can tell the team here actually cares about the patient experience; I felt welcomed and heard from start to finish. * Wonderful Care: My Nurse Practitioner was absolutely fantastic. She was friendly, took the time to answer all my questions without making me feel rushed, and had a wonderful bedside manner that put me right at ease. Why It Stands Out The clinic is clean, modern, and efficiently run. It's rare to find a medical office that balances high-tech convenience with such a warm, human touch. If you are looking for top-tier women's healthcare in the Brier Creek area, this is definitely the place to go!

overall great care and clean, comfortable facilities. The Main issues came up due to the high…read moreturnover of front desk staff which is a common in the post covid era. However, this led to several scheduling errors including repeat appointments with the same NP that does not do deliveries (note that a goal of the clinic is to see most/all nps and Mds that will be present for delivery.

My name is Malika Orazymbetova, and I am writing to formally express my deep concern and…read moredisappointment regarding the care I received from Dr. Jennifer Briscoe during my recent delivery and postpartum period. I gave birth naturally on May 12, 2025, under Dr. Briscoe's care. This was my second pregnancy, and I was determined and hopeful to have a vaginal birth after cesarean (VBAC). Throughout my prenatal visits, multiple doctors reassured me that I was an excellent candidate for vaginal delivery given my age (32) and good health with no medical history. However, Dr. Briscoe was the only physician who strongly discouraged me from trying for a vaginal birth and insisted that she would not "take any risk," even though other medical professionals assessed my risks as minimal. To be honest, I found Dr. Briscoe's attitude and communication style during my care to be discouraging and dismissive. Her demeanor made me feel uncomfortable and anxious about continuing my delivery under her supervision. Unfortunately, my labor began on a day when she was on duty, leaving me with no choice but to proceed under her care. During labor, I experienced prolonged contractions and extended pushing, but Dr. Briscoe informed me that my delivery would be "hands-off" -- a term I did not fully understand at the time. Throughout my labor, my husband and sister-in-law were present to support me. My sister-in-law, who wears a head covering, was quietly praying for me in the delivery room, as my family was extremely worried about my prolonged labor. However, Dr. Briscoe's gestures and demeanor made us feel unwelcome and judged, which added unnecessary emotional stress during an already vulnerable moment. Dr. Briscoe did not monitor me as frequently as expected during the delivery. As a result, I suffered a severe third-degree tear, which, based on my research and medical consultations since, might have been preventable or at least anticipatedgiven my prolonged contractions and pushing time. Had I been informed of this heightened risk, I could have chosen to proceed with a cesarean section to avoid such a traumatic outcome. The aftermath has been devastating. I have endured intense pain and severe physical complications, including fecal and urinary incontinence, which have lasted for months. I could not sit comfortably for nearly 15 weeks postpartum. These physical challenges have been compounded by emotional distress and postpartum depression, as I struggled to care for my newborn and older twins while coping with pain and loss of dignity. Adding to this hardship, I requested Dr. Briscoe's assistance in completing necessary medical forms for my employer to process short-term disability leave. Despite providing written authorization for the release of my medical information, Dr. Briscoe refused to include my diagnosis of a third-degree tear. I spent several exhausting weeks exchanging messages with Dr. Briscoe and her assistant, Karen, trying to obtain a properly completed form -- to no avail. When I later requested another medical form to support a remote work accommodation, the same dismissive and negligent pattern continued. I have had to chase after them repeatedly, often feeling humiliated and ignored, while managing my health and caring for my children. I am deeply disappointed by the lack of empathy, professionalism, and support I received from Dr. Briscoe and her team. No patient, especially a new mother in pain, should have to fight for basic medical documentation or feel disregarded by the very professionals entrusted with her care. I kindly request that this matter be reviewed thoroughly. I also ask that appropriate actions be taken to ensure that other patients do not endure the same experience. I am available to provide any supporting documentation or to discuss my case further if needed. Thank you for taking the time to read my letter and for your attention to this deeply personal and painful matter. Sincerely,Malika Orazymbetova

I don't write reviews, but I feel this is very important for those who are seeking a new OBGYN as I…read morehave never in my life experienced such unprofessionalism level of care. Called in April to schedule my annual appointment that includes an ultrasound. 1st appnt -2 front desk receptionist and no acknowledgment. I stood there for over 10 min until Finally, the person at the checkout in the back calls to check me in and then she tells me that they never booked my ultrasound. I finally get called in, Dr. says, "oh you are not due for an exam, but we will check anyways" WHAT! does a quick check and advise for a biopsy on an area. I advised about the ultrasound and if it's possible to get that done today. She says "no, just book another appointment and we can do the biopsy then too" The 2nd appointment - I check in, and they tell me its $80 copay now as only the first visit is covered, I just paid it and moved on. The Biopsy was a bloody mess, and I had to talk to convince the Dr to stitch. she was sending referral to UNC based on the ultrasound. Never even got a call and I don't think she ever sent that referral in. I wake up on Saturday to find the stitches came off and there was blood everywhere. I sent a message over the portal and call the on-call number. The on-call Dr. asks if I had controlled the bleeding, I tell him yes, he says "well just wait until Monday and you will need to call the office first thing so they can get you in to re-stitch it" I was in pain all weekend and bleeding on and off. The 3rd visit - I call Monday, and they tell me to come in at 11:20. I get there at 11 and check in. I am waiting, it's almost noon, waiting room is empty, and office is quiet, I check with the person sitting at the back what is the status, she looks in the system and realizes that they NEVER CHECKED ME IN are you serious!!!! Finally, they call me. The Dr. comes in and it looked like they called her from lunch, she apologizes and says "I am sorry, I guess they forgot to check you in" she takes a quick look and decided to use Silver Nitrate. Appnt took 5 min. She writes a dr. note for me that the receptionist will print at check out. I go to check out and the person can't find the note in the system, calls another employee and they finally find it but cant figure out how to print it, they couldn't even find a letterhead document to put the note on. I was then told that the office manager had to do it. I wait, standing in pain as I cant sit. I had to call my husband to come up to help me as he was waiting in the parking deck. He checked with front desk regarding note dela. Finally, 1PM now and the manager comes out with the note only for it to have the wrong information A few days later, I get a message that I owe another $80 for the visit. Why do I owe again when the first procedure didn't go well, and I was asked to go in so it can be corrected. I called billing and the lady was not helpful. I ask to talk to the manager. I leave a VM for Rachel (manager). Days go by and nothing, call again and again. I message the Dr. through portal and ask her to call me. The nurse calls me asking me what it is regarding, I tell her, she says she will pass it on and hangs up in my face. Over 20 calls and 3 messages through the portal and nothing. OVER 2 MONTHs now and not a single person has called me back. I don't ever want to see anyone experience what I had experienced.

I've been seeing Dr. Watson since I moved here in 2022. She is the best. Very nice and thorough and…read moreI love that. I really love the office staff as well. Everyone has been friendly and supportive.

I want to share a clear case of unprofessionalism involving a staff member of Dr. Tatarchuk,…read morespecifically the manager Susan. About two months ago, I had an appointment scheduled for November 7th. However, on November 7th, as I was getting ready to leave for the appointment, manager Susan called me. Without offering an apology and in a very rude manner, she informed me that the doctor did not want to see me as a patient. When I questioned why I wasn't informed about this in advance, manager Susan explained that she couldn't reach me by phone. I had been receiving appointment reminders via email, so there was an alternative way to notify me about the cancellation. I had to adjust my work schedule for this appointment, and the company president had to handle it during the holiday season. However, Susan did not show any willingness to address my concerns and abruptly ended the call in the middle of my sentence. I was also disappointed that my doctor did not stand up for me. I find the actions of Dr. Tatarchuk's staff to be highly unprofessional, their manner of communication offensive, and their attitude towards the patient entirely inappropriate.

I have been a patient in both the Cary and Raleigh offices. Dr. Christen Richardson is who I see…read morethere. She is very attentive and caring. She has even performed an outpatient surgery on me. I had absolutely no post op pain.

I originally went to Duke Urgent Care, but needed to go back because antibiotics weren't working (I…read moretook half the dose because I read wrong). This urgent care did not have hardly any testing available (bloodwork, etc) and charged way more than Duke! To see the NP cost $100 more, and I did 2 tests. At Duke I did 7 tests... very frustrating and more out of my pocket!! Do not go here unless it's your last resort!!

I wanted to think everyone who helped me on April 18 Sunday. I came there with an itching rash on…read moremy legs and elbow. they were super nice to me and prescribed exactly what I needed and I told them that I had used the type of medicine they were going to give me with great results. I had itched so bad it was keeping from going to sleep most of the night for 3 days. My personal suggestion if you have a problem that does not need hospitalized care they had my itch under control with the medicine and treatment they gave me under an hour. Great experience and thanks again. Roy Gilbert.