Services - Ocean Nail Spa
Manicure
Manicure and pedicure
Nail fill-in
Ocean Nail Spa Photos
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Do not get a no chip here. They put 3-4 base coats on, then 4-5 top coats, which we all know makes a no chip break or peel off. I told them not yo do that, they would not listen yo me, when it looked terrible and cracked the next day, they told me they couldn't help. This is the worst place in the city to get a no chip manicure.
I am writing this review based on my experience on12/24/2020. Pros: good color selection with new OPI and Essie colors in the salon. Dividers between each station for Covid, everyone wearing masks, generally clean. Overall, Kevin, who did my pedicure, did a good job! (See photo). Took his time to clean up my cuticles and toenails. The massage could have been better but I still felt like it was good. The con that listed below was not his fault at all. I would go back only to see Kevin. Con: time management I came in around 2:30 PM and was told to sit at one of the pedicure stations after I picked out my color. I wasn't told how long the wait was. By 2:55 PM, my pedicure still hadn't started. I had gotten up to leave when someone said my pedicure will for sure be done before 4 PM (I had somewhere to be at this time). I said ok, thinking it was still over an hour. They turned on the water for me around 3 PM. My pedicure finally started at 3:05 PM. I didn't have Suzanne, but I noticed that she was distracted while she was giving a pedicure (calls, cell phone notifications). Con: weak massage chairs - I turned on the knead option and there were barely any vibrations coming from the chair. They could just be old, but if you are looking for a pedicure with a chair massage, I would skip this one. I think you could get a better service at the other salons in the neighborhood for the price you pay based on my pros and cons above. Their pedicure is $28.
This place is literally steps from my apartment but I stopped going to this place for a long time because of a sloppy manicure I received from Suzanne a while back. I didn't complain at that time. I decided to come back because I think Ellen does a great job. However, Ellen was busy with another customer. I should have trusted my instincts and either waited for her or go somewhere else. I was stuck with Suzanne again. 1. She did not do a good job taking my old no chip manicure off. I had to show her the spots that she missed. 2. She used the filer to buff my nails but she actually was just scraping the skin on the sides of my fingers instead of the sides of my nails. 3. She tore up my cuticles in two fingers and drew blood. 4. She did a poor job of filing my nails. They were uneven and I had to ask her to fix a few of them. 5. The manicure overall, was very sloppy. Edges and sides are not neat at all. This is all because she rushed. One of her regulars arrived during my manicure and you could tell that right after she arrived, she began to rush. The final product after three coats was awful. I asked her to just take it off because honestly, I was just really frustrated with the whole experience at this point. She said that she would take it off but she would still charge me. When I asked to see the manager, she said that they weren't there and that they never really come in. She offered her regular customer water and no one else in the shop was offered anything. She was unapologetic for any of my complaints and had another technician finish up the manicure. There are so many other nail salons in the area that I will not go here again! Nor should you. If you really want to give it a shot due to location or price, ask for ELLEN! To: Suzanne and her manager that never comes into the store (according to Suzanne), I pay just as much as your "regulars." I deserve the same service. Thanks
I let my nails get out of hand (excuse the bad pun) and was desperate to get them cleaned up ASAP. I stopped in at Ocean Nails because it is close to my friend's place and the prices were so reasonable when I saw the services offered on Yelp. This place is family owned and operated, which is great to hear for a place that has celebrated more than a decade of business in such a big city! 4 of the 5 family members were working (a Saturday afternoon) and were all able to accommodate the 5 walk-ins, myself included, immediately. I was pleasantly surprised Suzanne did my nails and said she thinks they may lose some customers to other shops nearby because they don't do fake nails... I really appreciate the difference that makes in cleanliness and atmosphere without the filing machines that create yucky nail dust! While there is a lot to love about Ocean, it was not cool. Literally. The shop lacked air flow and temperature control, which made for that awkward sticky thigh situation everyone enjoys so much. Also, I asked about price variation for the different gels and was told there is no difference, but then when I paid I was told there is an up-charge for the cat eye gels. I can get over the extra $3, but if you notice my pictures, there was an issue with the original color and she had me pick another to do the final layer. I think it would have been appropriate to waive the fee since my nails did not turn out with a uniform color, but with the lower overall cost here than elsewhere, I guess you get what you pay for Overall, I think this place could be really wonderful for anyone hoping to get regular gel mani/pedis. That just wasn't my experience on this particular day.
As always Suzanne and her team treat you like royalty. VERY clean, VERY sanitary, VERY friendly. My nails are always spot on! I have been a client for years now!
I've been to this spot a couple of times now being new to the city. The prices are unbeatable and there's not much they can't do. Suzanne worked on my no chip, French tips and they turned out awesome! She's super sweet and even helped me find almost the exact colors of what i was looking for. Definitely recommend! I always call beforehand just to make sure they have a spot for me but it's always the day of.
WARNING: UNSANITARY EQUIPMENT (CAUSES INFECTION) AND UNAPOLOGETIC I hate to do this, but it must be done. I got a mani-pedi from this place on Oct 19, and within two days I developed an infection on my finger so bad that I had to take antibiotics. The infection is on my finger, and I got a manicure from the technician named Kevin. After I came back from the doctors, I return to Ocean Nail to let them know what happened, and (considering the amount of cash I had to drop on the doctors visit + antibiotics) I asked for a full refund for the $70 ($84 with tip) that my partner and I spent here for our two $35 mani-pedis. I was genuinely shocked when the managers told me that they could only refund me 15% of the money I gave them ($14). Mind you, this was after they asked me to take off my bandaid to SHOW them the infection, which is rude in and of itself, but which I was glad to do, cause I had nothing to hide (other than a gross finger). I tried to reason with them and explain that I think a full refund is fair, but the lady just apologized and told me that "infections sometimes happen" - which is...not ok. I understand this place has good reviews, but I think this is a legitimate risk that people should take into account and avoid this place if they do not want to risk an infection.
I went here for the first time today and first of all: so affordable! $32 for a full set no chip manicure? In Chicago??? I'm amazed. They also did an awesome job!!!! Were so gentle and precise. I will definitely be going back!
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