Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

Very friendly and reliable. Performed exactly as requested…read moreand in short order. Even did a little extra repair that was not included in the original quote.

From the owner: Ryders home repair offers professional roofing services, such as full roof, replacements,…read moremaintenance, and repairs. We also provide services such as gutters, windows, siding, replacement, and many other home maintenance services. We pride ourselves on being completely involved from sales to completion having our hands on the entire project to ensure quality and craftsmanship comes first. Let our family owned and operated company handle all your roofing signing and window needs.

There are some people and companies that you just feel good about dealing with. George Yesbeck and…read morehis crews are great to work with, the craftsmanship is top notch, anything they need to fix they fix right away. Also, each day they finished the days work, they picked up the trash and materials. We hired them just over 6 months ago and when they finally got the materials in for our project they were here within a day of the materials being delivered. When the work was about to begin, I asked George if the crew would be able to install two windows I bought in part of our attic that was unfinished but open studs so an easy install and he said not a problem and did not charge for it even though it wasn't in the agreed scope of work. And despite this, George is a wonderful man, and I would hire him and his company again without any concerns or hesitation. We couldn't be more satisfied with them.

I'm very pleased so far with JLC. As a single-income homeowner, I was on a very limited budget…read morebut really needed to change out my masonite siding (though I was not at the best time of my life to do so and friends and family were reminding me of such). But JLC were competitive--without skimping on product or workmanship quality. Not only were they responsive to all questions & concerns, but they were timely and clean. There is something more I'd like to add (without trying to sound too melodramatic): As a single woman, many companies take advantage and/ or dismiss our worries, but I really could not afford (financially or mentally) ANYTHING to go wrong, so when I responded about a few things that weren't done quite right, they responded immediately to come and correct those things until I was satisfied. That said, I will be contacting Jacob's Ladder again for all future home improvement projects.

We needed some siding repair, gutter replacement and a whole house paint refresh. JLC got…read moreeverything done in a fast, friendly and efficient way. Everyone was very professional and I was impressed by how quickly things got done. If we have future work, I'd definitely use them again.

Salesman Austin was thorough in our presentation. However, he didn't include all items we wanted…read morein the contract therefore we had to have change orders to add that work. Chrystal who coordinated our windows and Jackie who coordinated our siding were very helpful and informative. Darryl has been our project manager throughout our project. We have communicated by email and phone, and we met in person at end of the project. He was thorough walking around the house checking on workmanship and will be having the crew come back to make some minor corrections. We appreciate his sharp eye and professionalism!

We had a appointment today , April 14 ... they did not show ... no call not nothing ... after…read morereading these reviews , I feel. Speared a lot of grief down the road ! Thanks for NOT showing up !

Had a fireplace siding replaced due to a water damage. Not only that they give me an incredible…read morebid, the total project, including replacement of damaged 2x4, 2x12, sheet board, insulation was 50-60% less than other companies. The workmanship was top-notch. The crew was incredible and the project was done quickly. I definitely recommend them for any project that you may have.

JC Siding & Construction just finished my new deck and front steps. I am 100% completely satisfied…read moreand very happy I selected them. From the first contact to the end I was kept updated on the progress and delays due to weather. The estimate was very fair and beat several other expensive contractors in the Richmond area. JC Siding worked up a perfect design based on my requirements and budget. I've had many compliments from my neighbors throughout the process. I would highly recommend JC Siding & Construction to anyone!!!

Jose does beautiful concrete work. The repairs to our porch and vents look great; beyond what I…read moreimagined. Would definitely recommend them and use them again.

I really wanted to have a positive experience with Prestige Concrete Edging, but unfortunately,…read moretheir business practices have been incredibly disappointing and, in my opinion, deceitful. To give you an idea of the situation: imagine budgeting $16k for a project. You meet with them, they walk the site, review the plans, and enthusiastically agree to the price to "earn your business." However, two weeks after signing the contract and handing over a deposit, they suddenly claimed the project would now cost $29K. My key Issues: Bait-and-Switch Pricing: The final quote was more than double the original agreed-upon price with vague and VERY inconsistent reasoning. Vanishing Deposit: When I chose to cancel due to the massive price hike, they claimed my entire deposit had already been "used up" on excavation. Lack of Integrity: They committed to a budget just to get the signature, only to move the goalposts immediately after. We are currently pursuing legal action to address these practices. This company is simply not worth the stress or the financial risk. I met many reputable masonry and concrete companies during my bidding phase--I strongly suggest you look elsewhere, you've been warned.

OK, this was the oddest situation I have ever encountered. Ernie Stevens comes to my home to give…read moreme an estimate for floor/foundation repairs. Sadly, this was a situation of being absurdly and overly judgmental with an undertone of mild arrogance. This man basically seems to be trying to talk me out of wanting to use his company. Now understand, I live in a nice neighborhood, my home is the 'not so great' one of the area. It is a 200+k, 2000sq ft house that needs many repairs, which I am starting to address after 20 years of ownership and raising children for 25 years. Ernie could not seem to help himself but to point out every little problem and imperfection he saw that had nothing to do with why he was at my home. He was so insultingly judgmental that I would not use his company even if he gave me a $1.00 estimate for repairs. I was inches from asking him to leave. He made absurd statements, ex. The amount of stuff in my house, furniture and boxes and possessions was making my floors sag (he seemed obsessed with the amount of things I had) . . . well, when I bought the home 20 years ago I knew of the problem as it had already starting. I could forgive him for talking to me like I was an idiot because he doesn't know my level knowledge in reference to home repairs and building, but his obsession with picking my home apart was asinine and bullsh*t. At the end of his visit, the whole time he was talking to me about planning and possible pricing, he was constantly looking at my foyer ceiling that I had torn out to reach an upstairs leak. This guy is rude and frankly Ernie, if you don't live in at least a 500+k house and have $1m in liquid assets, maybe stop looking down your nose at and acting like you're better than others. Don't assume things about people you don't know, especially those you want money from . . . it was so very obvious; I guess he couldn't help yourself. NOTE: He never went under the house to check what needed to be done, he whined about mosquitoes in my shaded damp backyard (as much rain had fallen over the prior 2 weeks), he gawked at my ceiling almost (endlessly), my kitchen, the amount of stuff that I owned or was storing. . . he spent little time on why I made the appointment to begin with. I should have checked Yelp first and saved myself some time. Note: It's pretty bad when someone is talking to you for a minute or two and is constantly looking elsewhere while doing so . . . in this case, my torn out 3'x6' foyer ceiling. Wow!! BTW: This might sound nit-picky, but I should have known immediately when he called and said he was on his way. I asked him "how long will you be", his answer was "around 10am" . . . that did not answer my question as I was not next to a clock and I had no idea of the current time. That is the answer to when he would arrive, not how long until he arrives. People that can't answer a simple question properly, normally don't get better from there. So, I have to assume that I wasn't the right kind of person for him! Maybe my wallet or checkbook didn't look thick enough? Maybe I didn't look to have deep enough pockets, IDK? I do not recommend this guy and/or his company. I have been on this earth for more than a half a century and have never ever felt so uncomfortable or judged in any other situation ever. You should steer clear

Get another contractor. Ernie Stevens is dishonest. He did not complete the work on our contract…read moreand tried to price gouge us the day before our house was to close, knowing that we were under the gun to get repairs done. These are repairs that were paid for, clearly listed on our contract that he stated was completed. When we inspected, they were not. Don't be fooled by Ernie's nice and easy-going appearance, he will try to rip you off. BBB complaint filed.