I travel a lot and used a lot of transit system and OC Transpo is the most unreliable transit…read moresystem out of all them. There's no option to rate it a negative 100 star but if there was an option I'd rate it at that.

I'm a working mom and I navigate myself through the buses I was on the 57 ,the one that started at…read more9:05am the driver lady was rude and had a mad face before me and my baby got on. Then she had a break check wail she was driving. likes God forbid if anything happens.

Always late, I've never seen them show up to any stop on time and they always claim to be on or…read moreahead of schedule which is a complete lie, bus service is suppose to help the customers, not to give the drivers privilege to be there whatever time they feel is necessary, disciplinary action needs to be addressed by management right away.

Why are all the bus drivers such miserable a**holes? The amount of times I have witnessed them…read morestraight up yelling at people or refusing to let them on is ridiculous. Today on the 400 in Ottawa at around 6:30pm I witnessed a driver not letting a young man on the bus because he was using an OCtranspo transfer. He held the bus up for everyone because he was on a power trip. Another sad man using any little power he can get to take out on others. From my understanding and from the fact I have been taking busses in both cities for decades, they must accept OC Transpo transfers and vice versa. I have never had an issue using an Ottawa transfer. OCtranspo might also be a garbage service, but at least they're sometimes kinder to people. I have had an STO driver scream in my face when I told her that I lost my transfer running for the bus and needed help getting to work. I was only going a couple stops across the bridge to Ottawa and she thought it was appropriate to scream so loud she was essentially spitting in my face. This needs to be investigated and dealt with because apparently this is a common complaint I am hearing and I shouldn't be personally witnessing this so frequently.

So OC Transpo is the public transportation network in Ottawa. For the longest time it was just…read morebuses and the O-train that ran more or less north-south (the O-Train has been around since 2001). In 2019 a new light rail (kinda like a subway) system was built. So the old O-Train line is now called the Trillium Line and the newly built one that runs east-west is called the Confederation Line. Admittedly, I do not take OC Transpo all that much. Unlike when I lived in Toronto and Montreal, I have always had a car when I have lived in Ottawa. Despite not being a frequent user of OC Transpo, I have taken it enough to have an opinion of it. I find the bus system not that extensive and it's not that easy to get around using public transit. I also think the light rail network is terrible. The new stations are too small with platforms too narrow for the volume of people who take it (during pre-Pandemic times). Also all the stations have the same generic look. Maybe they can learn a lesson or two from the metro in Montreal or the subway in Toronto where each station has a unique look and feel to it. The light rail has also had lots of problems like not running properly when it's very cold. Hello? Ottawa winters! How was cold weather not considered? Also doors jamming when people try to hold them open. Uh this does not happen in Montreal or Toronto and I'm sure people there try to keep doors open longer than they should. Anyway, OC Transpo is satisfactory, I guess, but I can't say that I'm a fan. This review is for Pre-Covid times. I have not taken OC Transpo since the Covid-19 Pandemic, but I know that ridership has decreased significantly, as more people are working from home now and people are going out less.

The O-Train is a piece of trash, it's seats alone make it so, but then there is the pathetic slow…read morespeeds it has to run, as the train was not designed to run on the tracks we have, and or deal with the sharp turns. A trip from one end of the city to the other used to take 11 minutes on the 95, now it takes 40 to travel less of a stretch in the same direction. The seating is the WORST PART though. The seats lean forward at the top, so if you are taller than 5'4" the molded angle of the seat causes the sharp edge to stab into your spine as it curves forward. So if you are in the 6 foot range of a human, your forced into a hunched position in the seats. Every trip on this train is an exercise in sciatica pain as a result. I can literally get to the other end of town on my ebike faster using the bike paths, with far less pain. I am now saving thousands a year avoiding public transit and all it's pains. Thanks for pushing me away ! Replace ur darn seats !

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

Just as Jeff has mentioned, Hurdman Station is one of the busier bus stations in Ottawa. It…read moreshouldn't come to any surprise because it's right in the centre of the city. You can take a bus to any end of the city at Hurdman Station. For example, you can take a 95 to Orleans (east end), 96 to kanata (west end), or a 97 to the airport (south end). There were times when I would be going home after work and the buses were so full that I had to wait for the next bus. At least in the winter, they have heated shelters. I debated giving it 4 stars but choose 3 stars. Yes, it's busy but you can travel to almost anywhere in the city. I would have given it 4 stars if you could have purchased your bus passes here or been attached to a mall. For example the Orleans bus station is attached to the mall and you can buy your bus passes here.

Hurdman is one of the busier stations, being that it is THE hub of the transitway…read more It is a transfer point between many bus routes, and is often busy until very late at night. It's not uncoming for riders to sprint through the station to make their connection. The station is located near the intersection of Industrial Avenue and Riverside Drive/Vanier Parkway. Great spot for cyclists, as the station is near the Rideau River bicycle path. There is a small convenience store within the station, with an ATM that my bank doesn't trust. There is a hidden kiss and ride drop-off spot if you are driving southbound on Riverside drive, just past the Riviera building. You should be able to see it on the yelp map.

An hour late pick up. Excuses from dispatcher. Insisted on payment upfront and would not provide a…read morecredit for being so late. On a positive note the driver was polite and explained that the company overbooked so we could not take it out on her. I would never use this firm again.

DO NOT USE THIS SERVICE!!!! I paid $500 for a 20-minute ride in a beat-up limo that had no…read morepower...the service is incredibly unprofessional! The owner was absolutely belligerent about dealing with my concerns and proved that the poor service I received is an extension of the owner's attitude toward his customers. We I received his email response, I was in shock with the lack of concern he demonstrated. There were absolutely NO measures taken to try and rectify the situation, he simply accused me of trying to scam HIM! In fact, I would be more than happy to pay good money for good service! I purchased the limo service to add some glitz and glam for my daughter's prom...it did nothing but embarrass them as they rolled up to the venue with clouds of emission coming from the back end of the car, they had no power in the back, the driver was unprofessional, no effort to make the limo service fun for the kids...generally, WAY overpriced for what was provided. I have had other great limo service provided in Ottawa, book with ANYONE else! There are many other companies that will take pride in the purpose of renting a limo...the purpose is to add a special touch to a special occasion! I think the positive reviews on the internet are fake because the people that I know who have booked with Infinity are equally disappointed.

This bed and breakfast is more like the old school or European bed and breakfasts than the…read morecorporate or AirBnB ones you're used to in the US. The family/owner of the home lives here and rents out five rooms. They provide a breakfast and parking as part of the stay. The place looks like another house in a residential area, so it's easy to miss. But it's quite convenient to the University, random shops, and the rest of Ottawa. If you relying on public transportation, you'll probably want to stay somewhere more central, but if you have a car, this a convenient option in a relatively quiet neighborhood.

This shuttle runs to and from the University of Ottawa and Carleton University. It starts running…read moreat 7:45am at Ottawa U, and the last shuttle is at 10:40pm at Carleton, 5:10pm on Fridays. The ride is about 20 minutes long, and depending on the time, also stops at the St. Paul campus and Lees apartments. It's available to students, professors, and employees at both universities, and is absolutely free. It's extremely convenient if you don't have a buss pass, but it's extremely inconvenient if you have a schedule to keep - the bus only runs once every 40 minutes at each location and only runs Monday to Friday, and not on holidays. You can catch it at 150 University Private in front of the portable if you're at Ottawa U, or at the entrance of the Minto Case Building at Carleton. There are a few other stops where you can catch it, but these are the main locations. The schedule is available here, as well as online. It was a great service when I was a student at Carleton!

Montreal airport trip was very comfortable the driver was amazing and professional and the van is…read morehuge and very comfortable. Thank you YOW VIP Transportation. Thank you Maslah

From the owner: Professional Airport, City to City trips At YOW VIP…read moreTransportation, we provide reliable and comfortable private rides across Ottawa, Gatineau, Montreal, and Toronto. airport transfers to weekend getaways and corporate trips — we make every journey smooth and safe. Safe & Clean, spacious vans for up to 9 passengers Professional, courteous drivers 24/7 service and flexible booking options Whether it’s your family, or business clients — travel in comfort and confidence with YOW VIP Transportation.