So I recently took the O-Train for the first time ever (despite living in Ottawa for over a…read moredecade). It's similar to the TTC Subway in Toronto and the STM Metro in Montreal except there's only 1 route and it's relatively short, and you're above ground for most of the time and only underground briefly instead of the opposite in the two other cities. Since Bayview is one of the end points the train sits there for a while and the doors are closed. There is a button that you have to press to open the doors. This is different than all other trains I've used where the doors are controlled by train staff, not passengers. You also have to press a button to open the door when you disembark. The train itself is not dissimilar from subway or metro trains. Bayview station is currently under construction due to the building of the LRT (Light Rail Transport), so it's a bit of a mess. When you transfer from bus to O-Train or vice versa you have to walk around a detour path that is circuitous and a bit creepy, especially at night. Hopefully once the construction is over, the transfer points will be more direct.

There are definite plans for expansion, but for now, Ottawa's O-Train runs north to south. It can…read moreget quite packed, but it can also be really, really convenient. I used it ALL the time when I was a student at Carleton and wanted to go to Loblaws for grocery shopping or visit other stores in the South Keys plaza. A friend of mine had a yearly bus pass and even went as far as riding the train in between classes or while she was waiting for something or someone in the winter, since the train has heating. What a way to waste time while abusing the system haha eeps! The ride is fast and smooth, and if you have a bus transfer or pass, you can hop right on the O-Train without having to pay an additional fare. Sometimes the ticket machines are out of order, which can be annoying, but will save you $2.75. I remember the fare only being $2 when I started university in 2004, so it hasn't really increased very much in the last six years. Even if it's only a couple bucks, though, make sure you pay the fare or have some kind of proof of payment, since officers will check often and I've seen people get caught and fined pretty hard for not having a transfer or pass.

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

First off, we would like thank Tony and the whole crew for making our wedding day the most amazing,…read morebeautiful and spectacular special day of our lives! The fleets were so gorgeous (amazing for pictures) and the service was seriously unbelievable. We cant thank you enough for being with us the whole day, slowing down the car to keep my hair in place :) alleviating the stress off my shoulders and going above and beyond for any needs we had - you guys honestly made our day THAT much better - all to say, we would highly recommend Premier Limos for any event - whether big or small - you will have your expectations exceeded! Big big thank you! Karla and Paul

worst company by far !!! do not use them ! they were late…read moreto our event. They showed up with the wrong limo. The event was for a bunch of kids. The limo we finally received still had open alcohol inside the sunroof was leaking, the driver stopped twice to take a cigarette break which he stood right beside the limo.

My husband and I celebrated our 10 year wedding anniversary by renting a limo to drive us from…read moreRichmond to Beckta for dinner. Mr. Toomey was great to deal with. Booking was quick and easy, the service was great - courteous, friendly, and punctual.

I have used this company twice now and both times found them to be on-time, professional and…read morereliable. This is the best company to use for car service and airport transfers.

I was in Montreal on the weekend. I ordered an Uber and paid an extra $8 for a priority pick up…read more Uber's routing system is messed up. Uber directed the driver to drive past me, go 6 blocks the wrong way in rush hour traffic and then turn around to come get me. It was 20 minutes before the driver picked me up. I was livid. The driver told me that Uber requires him to follow weird convoluted routes sometimes and if he doesn't do it, they send him nasty emails. I complained to Uber about their routing and requested a refund for the $8 for the fast pickup. Uber customer service said the pricing was correct, tried to tell me that I should give the driver a poor review, did not take responsibility for their role, and told me my issue was resolved. I've used Uber for awhile and this the first time something like this has happened. I'm unimpressed with how they dealt with and will reconsider using Uber in the future.

My first uber ride ever was done here in Ottawa, Canada. I had arrived here knowing that they…read morearen't allowed to do airport pick ups, so I intentionally had to walk 2km to the Hilton Garden Inn hotel to request the ride. True story. I had downloaded the app many months ago but held off trying uber until this trip. After trying to put in the credit card information in the app, I found out to be very very easy to use. I found the app to be very useful and very streamlined to the point where I just have to pick my location and let the driver know that I'm there. Uber and it's competition Lyft, is changing the way we do taxi services in the US and Canada. Although there are many assists is where politicians and government it do not like these companies from operating because of taxi lobbies against Uber, Lyft, and other ride share companies, I am glad that someone got the idea to come up with the idea for ridesharing services. It's a pretty cool idea and I like it very much. The overall experience of my first ride was very cool and I recommend it to anyone who needs ridesharing services. Taxis are just overpriced. I had some first time nerves using the app for the first time, I feel very much at ease now that I have an alternate way of getting around if I need it. Once I put on the pin and knew exactly where I wanted the driver to be I felt confident in my decision. However when the driver started to say that he was here (and i didn't see him) I kind of panicked. I quickly messaged him and everything was OK and I got to ride my first Uber. It was great. It was almost like catching a ride with a friend, but you'd pay less a lot less when you compare it to taxi services for sure. I guess that's why Uber and Lyft were created - to give more people choices rather than renting cars and taxis. My Uber driver was very friendly and we made small talk along the way. It was nice for him to guide me through the process of my first time using uber. Once the ride was done, he finished the ride and I got to rate him - out of 5 stars. There is no actual money that changed hands, although you could actually tip the driver in currency, if you decide on doing that too. Regardless of how I initially thought uber was and heard about in the news media, it's a great service - at least in the eyes of passengers. I'm not sure about being a driver, but that's not what this review is about. This uber driver's car was nice and maintained. I sat in the front seat and we had GPS to guide me to my final destination. It felt really nice not having to pay a lot for a taxi, which uber and Lyft is a fraction of what the taxi will charge you. It's crazy how taxi cabs can get away with. Kind of a rip off - at least with the tourists. My ride with uber costed $22 CAD compared to $42 with a taxi. My destination was in Gatineau, which I learned that neither Lyft nor Uber doesn't go, since it's in Quebec. So I had to get a taxi to go back to the airport to pick up my rental car. Ugh, that's harsh, but what can you do?! 5 stars for Uber! It's the great alternative to taxi cabs for sure. Support local! A++

Amazing service from Jean (C553) this evening and…read more Dispatcher, very pleasant conversation and safe and confortable ride. Thank you!! Merci Jean ! (Pick up in Orleans to Ottawa hospital). Will call for him again. Cheers!

I always use Capital Taxi. During a long family illness the drivers were very kind when I requested…read moretrips to a rural location and when I had to carry groceries and other supplies and belongings regularly. They are punctual and courteous and have clean cars. I highly recommend them.

I have been using Len's Animal Cab for some time and am always pleased by the friendly and…read moreexceptionally helpful service. It's truly excellent and I would not hesitate to recommend it to friends.

I am "very pleased" with the service I have received from Len at Ottawa Pet Cab. I intend to keep…read moreusing his services - as he was "on time" and presented himself as a very good driver who was both conscientious on the road and had caring for both me and my dog, Maggie our beige Spaniel. Without Len's service I couldn't go and visit my mother who is now very ill. He kept his cool on the road when my dog played up! I managed to calm Maggie down and reassured her we were not going to the Vets! I recommend Len to most dog owners who want a reliable and honest service to transport their family pet.

Wonderful! It was a pleasure to work with the A-list people. The were very accommodating and…read moreunderstanding in the lead-up to our event as our plans shifted. Then, during both the out bound and return trips the service was excellent. All of our guest were impressed.

We used A-List Charters to get our out of town guests from where they were staying in Kanata to our…read morewedding at Stonefields Heritage Farm. We contacted several transportation companies within the Ottawa area before making our decision to use this vendor. Abdul and his team at A-List Charters were the most budget conscious and accommodating. As with most events, unexpected needs do come up at the last minute. We had originally needed two shuttles for twenty guests however that number doubled three days before our wedding. Abdul worked with us to provide the necessary transportation to help get our guests on time, to and from our wedding. We received feedback soon afterward from many of them on how comfortable their experience was. Our wedding couldn't have been as successful as it was without you Abdul. Thanks - Darryl

So OC Transpo is the public transportation network in Ottawa. For the longest time it was just…read morebuses and the O-train that ran more or less north-south (the O-Train has been around since 2001). In 2019 a new light rail (kinda like a subway) system was built. So the old O-Train line is now called the Trillium Line and the newly built one that runs east-west is called the Confederation Line. Admittedly, I do not take OC Transpo all that much. Unlike when I lived in Toronto and Montreal, I have always had a car when I have lived in Ottawa. Despite not being a frequent user of OC Transpo, I have taken it enough to have an opinion of it. I find the bus system not that extensive and it's not that easy to get around using public transit. I also think the light rail network is terrible. The new stations are too small with platforms too narrow for the volume of people who take it (during pre-Pandemic times). Also all the stations have the same generic look. Maybe they can learn a lesson or two from the metro in Montreal or the subway in Toronto where each station has a unique look and feel to it. The light rail has also had lots of problems like not running properly when it's very cold. Hello? Ottawa winters! How was cold weather not considered? Also doors jamming when people try to hold them open. Uh this does not happen in Montreal or Toronto and I'm sure people there try to keep doors open longer than they should. Anyway, OC Transpo is satisfactory, I guess, but I can't say that I'm a fan. This review is for Pre-Covid times. I have not taken OC Transpo since the Covid-19 Pandemic, but I know that ridership has decreased significantly, as more people are working from home now and people are going out less.

The O-Train is a piece of trash, it's seats alone make it so, but then there is the pathetic slow…read morespeeds it has to run, as the train was not designed to run on the tracks we have, and or deal with the sharp turns. A trip from one end of the city to the other used to take 11 minutes on the 95, now it takes 40 to travel less of a stretch in the same direction. The seating is the WORST PART though. The seats lean forward at the top, so if you are taller than 5'4" the molded angle of the seat causes the sharp edge to stab into your spine as it curves forward. So if you are in the 6 foot range of a human, your forced into a hunched position in the seats. Every trip on this train is an exercise in sciatica pain as a result. I can literally get to the other end of town on my ebike faster using the bike paths, with far less pain. I am now saving thousands a year avoiding public transit and all it's pains. Thanks for pushing me away ! Replace ur darn seats !