Complete no show. Confirmed reservation days before and the night before with the owner (Joe?) for…read more3:30AM pickup for a 7AM flight out of Norfolk. Radio silence as of 5:26AM (2 hours after scheduled pickup time). Called several other services in OBX to no avail, either no answer (given how early it is) or lack of availability on a Saturday last minute. Had to change my Delta flight and find alternative transport.

I recently used Coastal Cab for a very early morning ride to the Norfolk airport . They were…read moreterrific! The driver arrived early and we had a very pleasant ride. She made a stop when needed and we got there in plenty of time. We also used they on the way home. Again everything went smoothly and was a pleasant drive. I would highly recommend Coastal for any travel needs!

We have used this car shuttle service for years and it is honestly the best!…read moreSafe, trustworthy and helpful drivers, clean vehicles, and they are always on time. Thank you Gwynn, Craig and Steve for always getting us to where we need to go.

Russell was great picked me up on time and got me to the airport safely. I also got picked up from…read morethe airport on time. Van was comfortable .

Used this taxi company last week for a short 8 mile trip. The driver was awful. It was pouring…read morerain and he started texting on his phone pretty much the moment we got in. He was so focused on his phone that he actually swerved several times while speeding down the bypass. After he swerved abruptly and almost hit another car, I actually had to ask him (twice) to please stop texting and watch the road. Will never use this company again. We felt very unsafe and the driver could not have cared less.

Used A1 Transportation for the first time today (09/30/15) and had a very pleasant experience. I…read morereserved transportation from Nags Head, NC to Norfolk, VA last week (short notice) with no issues. In fact, the online/email reservation system they used worked seamlessly. Today, my very clean cab arrived ten minutes early and we arrived at my destination five minutes early. I was quoted $140 and charged $140. The driver was able to sense I wasn't conversational so I was able to enjoy the ride in peace and quiet. Very nice experience overall. No gimmicks, no runaround. A clean cab that got me from point A to point B on time and without issue. Highly reccomend.

I needed a ride to a place that was 2.5 miles away…read more I get into the minivan and was instantly hit with a very strong smell of cigarette smoke. I tried to fasten the seat belt but it didn't click in place. This is a safety hazard. Surely there are laws against this. Imagine what might happen to the passenger if the driver got into an accident? In spite of all this, I was still generous enough to give the driver a 35% tip, and he didn't even have the courtesy to say thank you. After I got out, I felt so nauseated from the cigarette smoke, I almost vomited. Suggestions: - Use smoke-free cars/vans - Fix seatbelts - Use drivers that have a positive personality My rating is reflective of the driver and the experience I had. I would still be willing to give Lady Jane a try again as long as I have a different driver.

From the owner: Our business is a local family owned business. Need to get to work - no problem! Need to get to the…read moreairport - no problem! From Duck to Hatteras and everywhere in between - call 252 256 2276 to arrange your pick up! Reservations accepted!

Just lovely , driver very helpful, clean car, knows the area and helped me decide on places to goread more

First rate service all the way around. We used OBX for an early morning airport run to ORF and…read morethey were on time, the car was clean and everything went as scheduled. But also, Gwynn was a super resource for information regarding our stay in the Outer Banks. She is so friendly and knowledgeable!

I went with this company to drive my teenage daughter to the airport. The driver never showed up…read moreand nobody answered the phone for almost half an hour after pickup time, at which time they claimed the driver had been in an accident and they didn't have another car available. Unfortunate if true, but unacceptable to not have a live person to talk to or answer phones when driver fails to show. No other transportation companies could get there on short notice.

I do not recommend this company!! We had them for our wedding and they didn't return phone calls…read morethe week prior, they were late, messed up our shuttle schedule, were rude to everyone at our wedding who was in the shuttle, and didn't even pick us up (the bride and groom) at the end of the night. Horrible customer service!! This was the only vendor that we had issues with on our wedding day! Our wedding planner went above and beyond to communicate and they just dropped the ball totally!

Super friendly and honest on the phone. Mary is a great driver who takes her job seriously. Great…read moreconversation. Quick and efficient for a longer distance trip. I will always choose the for their level of service and decent prices. Did I mention that Mary is great?!!