The absolute worst cab company of all time. I will never ride with this company. Accused me of…read morepeeing in the seat after I sat down in a cold, wet seat.

My favorite cab company when I'm in town. Everyone that answers the phone is friendly and service…read morehas always been quick. If he's available, I always ask for John.

We were in a bind and they came right away to get us to the airport. Our driver made our trip much…read morebetter than we expected. We appreciated his professionalism

From the owner: Providing a Friendly Transportation To Your Destination (TAXI)read more

Complete no show. Confirmed reservation days before and the night before with the owner (Joe?) for…read more3:30AM pickup for a 7AM flight out of Norfolk. Radio silence as of 5:26AM (2 hours after scheduled pickup time). Called several other services in OBX to no avail, either no answer (given how early it is) or lack of availability on a Saturday last minute. Had to change my Delta flight and find alternative transport.

I recently used Coastal Cab for a very early morning ride to the Norfolk airport . They were…read moreterrific! The driver arrived early and we had a very pleasant ride. She made a stop when needed and we got there in plenty of time. We also used they on the way home. Again everything went smoothly and was a pleasant drive. I would highly recommend Coastal for any travel needs!

I needed a ride to a place that was 2.5 miles away…read more I get into the minivan and was instantly hit with a very strong smell of cigarette smoke. I tried to fasten the seat belt but it didn't click in place. This is a safety hazard. Surely there are laws against this. Imagine what might happen to the passenger if the driver got into an accident? In spite of all this, I was still generous enough to give the driver a 35% tip, and he didn't even have the courtesy to say thank you. After I got out, I felt so nauseated from the cigarette smoke, I almost vomited. Suggestions: - Use smoke-free cars/vans - Fix seatbelts - Use drivers that have a positive personality My rating is reflective of the driver and the experience I had. I would still be willing to give Lady Jane a try again as long as I have a different driver.

From the owner: Our business is a local family owned business. Need to get to work - no problem! Need to get to the…read moreairport - no problem! From Duck to Hatteras and everywhere in between - call 252 256 2276 to arrange your pick up! Reservations accepted!

I went with this company to drive my teenage daughter to the airport. The driver never showed up…read moreand nobody answered the phone for almost half an hour after pickup time, at which time they claimed the driver had been in an accident and they didn't have another car available. Unfortunate if true, but unacceptable to not have a live person to talk to or answer phones when driver fails to show. No other transportation companies could get there on short notice.

I do not recommend this company!! We had them for our wedding and they didn't return phone calls…read morethe week prior, they were late, messed up our shuttle schedule, were rude to everyone at our wedding who was in the shuttle, and didn't even pick us up (the bride and groom) at the end of the night. Horrible customer service!! This was the only vendor that we had issues with on our wedding day! Our wedding planner went above and beyond to communicate and they just dropped the ball totally!