Terrible experience and customer service in a time where you expect to be able to trust…read more"professionals". How is this even listed as a business when I have to call repeatedly to get assistance? Roy should not be customer facing or anywhere in a customer service job. Would give 0 starts unfortunately 1 is required to even submit a review. Do not waste your time or money (which they will try and take for nothing in return).

Communication and honesty were as good as any place I've ever done business at! Great service and…read moregreat knowledge of all things BMW. Do not hesitate to send your biz their way.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

David is absolutely amazing and his staff did a first rate job on my KIA. I strongly recommend this…read morebusiness to anyone who needs their vehicle repainted. Polite, helpful and friendly staff

I went here to fix my car with my transmission and the manager was excellent with me, he made sure…read moreit was fixed as fast as possible and the price was very inexpensive and i got out of there in no time. i will definitely come back here again if i have any issues again.

This place is a scam . The man in charge who says his name is "alpha", is a liar. He scammed my…read moreinsurance telling me that I needed a new engine but he never gave a new engine, he replaced some things and spray painted my engine. This guy is a piece of shit. Don't take your car here.

I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

I took my car in to get a quarter sized dent fixed and the scratches around the dent repaired also…read more After getting a quote of how much it would be to repair I was able to take my vehicle in the next day. I don't know if such fast service was luck or a regular occurrence but either way I'll take it. When I picked up my vehicle the dent and scratches were repaired with zero issue.

Bagdon Diagnostic Center is one of those businesses where I experienced outstanding costumer…read moreservice, and I told myself I would do a review on it til months later I notice I didn't. So, here I am. I googled for a place to do my emissions test, I chose Bagdon because of its location, hours and because it is a local owned business. There were no other people ahead of me, the owner was attentive and took care of other lil issues with my vehicle along with the emissions test. When it comes to vehicle service I have had way more positive experiences with local business than nation wide franchise. Bagdon Diagnostic Center is the place to come for your emission's test in El Paso's Northeast.

Shawn is a useless mechanic who is full of crap and a liar. Can't even own up to his mistakes took…read moremy truck in for AC work. Keep in mind, my truck was running when I took it to the shop, Had to end up, towing it out to another mechanic . He connected my battery backwards and blew out fuses and the fuse box and refuses to take accountability by pulling excuses out of his ass !! Avoid this shit hole at all costs unless you wanna end up paying more to get your vehicle up and running.

Our vehicle was repaired on January 2025, Shamaley did an amazing job! We could not be happier with…read morethe work they did. We had gotten quotes from different colisión centers but Shamaley gave us the best rate. Even if they charged more we would have picked them regardless based on our customer experience. We worked closely with Gio, he was kind and knowledgeable, although we missed his call he followed up even after the repair was completed. They specialize with Porsche vehicles so we knew we could trust them, they were able to fix the nasty ding on our door. The repair only took a couple of days, upon returning our car they had washed it and cleaned the interior. It smelled so good! They turned an unfortunate event into an amazing experience. Plus Enterprise is in the same building!

Since new management took over, Shamaley Collision has undergone a remarkable transformation. The…read moreteam is professional, friendly, and truly dedicated to customer satisfaction. My car looks brand new thanks to flawless repairs and quality workmanship. Highly recommended--five stars!

I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

This is not my first time using Pronto Body shop. I was a victim of a hit and run and there was…read moredamage to my truck. I already knew who to call. Tiffany and her crew are experienced, and knowledgeable. They kept me up to date on the progress of the repairs and dealt with the insurance company to get the work done in a timely manner. Ladies if you're worried about how men take advantage of women when it comes to car stuff, that won't happen here. Woman owned and Tiffany takes care of everyone. My truck came back looking as if nothing happened.