Dr Sacks is very professional and focused on you and your health. The front desk is friendly and…read moreknowledgeable. The appointment very thorough .

Office is not very thoughtful of people's time. My wife had an appointment and it was over 30…read moreminutes of waiting. I specifically spoke to the receptionist indicating that my wife has one more hour until she has another appointment. The receptionist said that we would be done. Unfortunately, the doctor apparently is super slow or their process is super disorganized. Highly recommend going somewhere else if you value your time.

Dr. Bhatt is an exceptional physician and a rare talent. I have completed both cataract surgeries…read moreunder his care, and the experience was excellent from start to finish. Undergoing eye surgery can naturally be nerve-racking, but Dr. Bhatt's calm demeanor, clear communication, and professionalism made the entire process reassuring and seamless. His staff is equally outstanding. Everyone is pleasant and easy to communicate with, and Maria at the front desk deserves special recognition for her warm, welcoming attitude, and consistently kind demeanor. Overall, if you are seeking a highly skilled and compassionate surgeon for your eye care needs, Dr. Bhatt is truly an excellent choice. I highly recommend him.

I saw two other ophthalmologist I went to see Dr. Bhat. I was having vision problems and turns out…read morethat I had cataracts in both eyes. I got my cataract surgery done on both eyes and let me tell you the care was excellent. I was able to see clearly by the evening and the next day I was able to go to work He's an excellent surgeon and knows what he's doing. Very calm, collected and professional demeanor. He does not rush you and answers all questions very patiently. Also respects your time and for the most part sees you on time. Did not push to Upgrade the lenses like other offices. Staff is excellent and very friendly. I am referring all my family members to him.

Came here because my optometrist said they might have seen thinning in my retina and needed…read morepossible lasering. The wait was long, about 2 hours before I was helped, but the staff was nice and professional. I like this place because they focus on retina, inside of your eye and it helps peace of mind they're not missing anything. Overall it felt fine and I have a laser appointment next month. Will update!

The front office staff are disrespectful and dismissive and need to take customer service and…read morecommunication courses. Once I was taken back for tests, everyone seemed to be in bad moods. I felt as if I was a bother and dismissed from the minute I walked in the door, throughout the exam and waiting to schedule my next appointment. The gal snapped at me when I told her I could call to schedule, saying, "Just wait until I am finished!" I have no intention of ever returning. There are plenty of good retina Doctors in Orange County with staff who are well mannered and pleasant.

Dr. Bender and his team take great care of the whole family! They use state of the art equipment…read moreand have lots of great frames to choose from. So grateful to have found Dr. Bender and his team!

Doctor seemed competent, but in a rush to turn and burn to the next client and their business…read morepractice a bit shady. Before I even saw the doctor, they wanted me to sign some form that was going to require me to pay them a lot extra for the exam not mentioned or quoted over the phone. I declined that on the spot. Then after being escorted into the exam room, probably a 20 minute wait before the actual doctor came it. She was attentive but rushed and I could tell she wanted to get to the next patient as quick as possible. Then she had the nerve to say she spent a lot of time with me in the one hour time slot I was in there except she was 20 minutes late into that part of the hour. Before leaving I checked my prescription and I noticed they made a mistake entering my old script instead of the one I just got. Not cool and not thorough. Now to the business part. That little game they play with a waiver to pay for an extra $80 something dollars tagged onto the exam is one thing but it gets worse. A year later I get an email reminder for and exam. But unlike any other "reminder" from any other eye doctor I have been too, they not only scheduled me for an appointment date which I never asked for, they had statement in writing saying failure to appear would be $39.00 cancellation/no-show fee. Had I not seen the email, they would have charged my credit card on file without even noticing. That's shady AF is you ask me.

One of the absolute best doctors I've had the opportunity to come across - very detail oriented,…read moretakes his time with the patient, and knows his materials

I have always had a good experience coming to Dr. Bonakdar. Been coming here for 5+ years whether…read moreit be getting glasses, daily contacts, or CRT night contacts. They have always been helpful and very professional. Alejandra always greets me, keeps conversation going, and reminds me of my upcoming appointments and Dr. Alexander always answers all my question to make sure I understand what I am getting and the process. Definitely recommend coming here for your eye needs! I have the CRT night lenses and all I have to do is wear my contacts at night and when I wake up in the morning and take them off, I have 20/20 vision for the day! I'm so happy he recommended this product to me because my eyesight is now stabilized and I do not need surgery or annoying glasses or contacts during the day to see clear!

This is my first time using my new insurance and I was worried about calling and dealing with all…read morethe paperwork. Acuity was able to see me same day and made it really easy. My appointment was set with Dr. Chew. Let me just say. I was a bad customer this time. I came in with two different older prescriptions and 2 pairs of glasses. It was a mess. I was really frustrated because a new pair of glasses I purchased (with a valid prescription) made me feel disoriented. Dr. Chew was so incredibly kind and patient with me. He even checked my glasses to make sure the company I bought them from didn't mess up. He did a very thorough exam and explained what he was thinking to me and I am really happy with how the appointment went. I went from feeling frustrated and annoyed to feeling relieved. I had a great experience!

This is the second time attending this place, the parking is good there's a big lot, when you get…read moreinto the building there's the elevator, the office is at 3rd floor, very easy to find. I received a text confirming an appointment and the time, I was there and the receptionist was annoyed, she told me the dr wasn't at the office that day, I asked why I received the text, she just mentioned a system error, I told her I missed my day at work because of the appointment, and she barely responded. I requested another appointment and she stated I'll need another authorization from my primary doctor. I got it in a few min and she give me a next day appointment, I attended ant the receptionist aren't friendly at all. Last year it was with another doctor, the one entered into the room was different, she didn't introduce herself, as soon as she saw me as Hispanic she said english or HABLO ESPAÑOL? do you understand? I responded im bilingual, she reviewed the computer images and stated saying, if I have sleep apnea? I was thinking is she calling me obese? That was out of place, when she touched my eye she did it with hesitation, awkwardly, then very fast she was finishing the consultation without explaining anything to me, she was walking out when she asked any question? I stated she was rude since the beginning and I didn't appreciate it at all the time there, because of the missing info, she apologized and started over explaining the result for my visit. At the end she corrected right, we are living nationwide difficulties as Hispanics and we are not looking for extra dramas. Making the next appointment for another ocassion, the lady receptionist was at the same annoyed vibe, probably they forgot where's the salary money coming from? Of course from us the patients. Hopefully the service will be better as it has a lot of potential to receive a lot people because of the great technology they have.

We had such a wonderful experience at Pediatric Eye Care & Surgery with Dr. Sarah J. Whang. From…read morethe very beginning, the front office staff was incredibly kind, professional, and made scheduling an appointment so easy and stress-free. Dr. Whang was truly amazing. She was so warm, patient, and attentive--she really took the time to listen to all of our concerns and answered every single question thoroughly. What stood out the most was how she connected with my 11-year-old son. She spoke directly to him, made him feel comfortable, and even took the time to answer his questions in a way he could understand. That meant so much to us as parents. It's not always easy finding a doctor who is both highly knowledgeable and genuinely compassionate, but Dr. Whang is exactly that. We left the appointment feeling reassured and cared for. I'm so grateful we found her and would highly recommend this office to any parent looking for excellent pediatric eye care.

Dr. Whang is the ideal eye doctor for children with her calm & gentle demeanor. She's a very…read moreexperienced & knowledgeable provider. Her staff were also kind and helpful. I first emailed and then called the office the next day to schedule an appointment and was seen much sooner than anticipated so was thankful for the smooth process. She was referred by our optometrist (we live in Irvine) and we also found out a close friend's young son who is autistic also goes to her. My friend spoke highly of the office as well since it's challenging to find a doctor who is skilled with examining children with autism.

Dr. Hwang is my go-to-doctor for any potential eye condition I might have. I've seen him for 3+…read moreyears now. He's a rare doctor these days who will go into details of your potential eye condition if you ask. I always appreciate his feedback and recommendation. I'm a young person, by the way. My words carry weight (gravitas).

Dr. Eifrig is a great doctor. It was my first visit with him and he took time to get to know me as…read morea person not just another patient. I totally recommend him if you are having problems with your eyes.

I called last night to make an appointment for a follow up for glaucoma monitoring and the male…read morethat answered on their answering service was so rude to me. I called again today and the girl too that answered . They really need to work on hiring people that actually want to be there. They lacked customer service skills . I'm definitely not going back there. There's plenty of eye doctors and places where they will respect me.

I went to Dr Garcia's office to get a second opinion on an eye surgery I had from another…read moreophthalmologist and I never got to see him because the wait was pretty long. I think I almost waited an hour past my appointment time before I got up and left. Now this isn't a knock on Dr. Garcia, his office was pretty busy so that sorta speaks to his practice, but on that particular day I was in a very impatient mood and just wasn't in the mood for it. If I went back a second time I doubt I'd have different experience, so, my only warning to people is just be prepared to wait, if you don't have a problem with that, then it's probably worth checking him out... but for me, time nowadays is a premium and I just don't have an hour to lose waiting around on an appointment.