A very polite friendly well managed business! I was helped with opportunities to choose from. My…read moreplace to be .

This place was recommended to me by a guy at the cigar club we belong to for the prices and…read more'cookies.' I was super overwhelmed by all the stuff in there. The guy working was really helpful despite me being annoying!! He steered me to these great cookies. Makes me feel chill. I wanted to eat the whole bag of the cinnamon ones because they taste so good! Like cinnamon Teddy Grams we had as kids. He also suggested the Mellow Fellow. I told him I basically choke to death on the delta/thc cartridges. He was totally right, no choking! The prices are great too. The bottle of vape juice are half of what I pay at the downtown shop I go to! I got a candle too lo

I stopped in for the first time, was greeted and assisted in a helpful and polite manner. I had a…read morefew questions which were answered thoroughly. My service was friendly and delightful, their prices, service, and selection are great, and they will make sure you have whatever you need. I highly recommend them!

From the owner: Are we special because we have everything in our business we have section for grocery section for…read moresmoke shop section for drink. We have something of everything.

I love the atmosphere and the cigar selections. Emmit is really good with getting you what you want…read morebased on your likes and dislikes. Definitely talk with him while he's working. The lounge is super cozy and relaxing. The fellow cigar smokers are chill and just love to shoot the small talk. Plus they have a TV and poker tables for certain nights. Today I am enjoying a Gurkha Volition America on this Father's Day.

19 days after placing an order on 12-10-25 and no shipping notification. AVOID, AVOID, AVOID: No…read moreone answers phone, voice mails not accepted and Emails not returned. Terrible does not accurately describe my experience. So much for the Christmas present. Two Emails, at least twenty attempted phone calls. Created an account and saw that 12/10 status was "product backordered and should ship within 4-5 days" (status remains the same on 12/29 which is processing but will not let me cancel the order). Should have just bought local, lesson learned.

Best place in WNY to enjoy a smoke! Great lounge, Very nice…read morepeople, and the employees are very friendly, welcoming and knowledgeable. tons of TV's free coffee and soda. The back of the store is Bocci,cornhole, a "very" reasonable bar both downstairs and up. Both the front and back are well laid out. Great price great location great experience!! I am a huge fan!

When I walked in there were 2 young girls (maybe late teens or very early 20s) talking with the guy…read moreworking there who was an orange-haired guy with umm...interesting.... facial hair in a hoodie. It wasn't very welcoming that all 3 stared at us. He was very short with us and acted like we interrupted something by being there. I was curious about joining their club and buying a sample pack. They were out of sample packs, didn't mention the lounge until I asked him if it was even open, and made zero mention of the club. I didn't even ask about club details because it wasn't the vibe I wanted to hang out in and spend money at with the welcome I got. He called another club for me to see if they had sample packs, was short with me, and was kind of like "be on your way so I can go back to whatever's going on with these girls" attitude.

Started going to TB as a somewhat newbie. The first "plus" was that I didn't have to become a…read moremember for the rare occasion that I may want to stop in for a cigar. TB simply requires that smokers make a purchase in order to use the lounge. Second "plus," you really couldn't find a nicer group of people. Lots of regulars here. Plenty of space, TVs, bar, all the usual but what seems a much more casual atmosphere than some other places. Ever changing cigar selection - Always nice to see what's new weekly, get the app and watch for sales, specials, and drawings. Sign up for your reward card, points add up fast.

I walked into the Tinder Box with literally ZERO knowledge about cigars, but was looking for a…read morewedding gift. The staff gathered the details of the gift intention and broke down all the considerations from mildness to country of origin and how to trim the cigar for use and how to enjoy. I ended up buying six individual El Rey Del Mundo cigars that they encased in a separate cigar box and loaded it with matchboxes and included the cap cutter. I had such a lovely experience and hope my family enjoys the tradition of celebrating the joining of families with a cigar!

Oasis smoke shop on Broadway next to Tim Hortons has great prices & a large variety of vape…read moreflavors. I had outstanding customer service today 2/5/25 from a young gentleman. I highly recommend checking out this smoke shop.

Th smoothest stoagies this side of the Mississippi with their beautiful arrangement of sticks in…read morethe humidor the size of some NYC apartments

Excellent and knowledgeable service, friendly and relaxed atmosphere, great cigar selection,…read morefriendly and helpful staff and very welcoming to "regulars" and newcomers. I encourage cigar novices and experienced aficiandos to stop by.

In contrast to the anxious cigarette smoker, a debonair cigar enthusiast drags with ease, calmness…read moreand urbanity. He is appreciative of the craft and heritage that manufactured his cigar. Since a fine cigar hinges on tradition, one should be purchased and consumed in a place that compliments those very same qualities. SMOKERS HAVEN of West Seneca, encompasses those aspects, offering a long-standing "father-son" store that embodies the tradition of the industry and passtime. The owner and staff are exceedingly friendly, knowledgeable and helpful. The store features an array of loose tobacco, rolled tobacco, and pipes hand crafted on site, which provided a cornucopia of sights and scents. There is a cozy masculine lounge in the rear featuring leather chairs and tall ashtrays for your embers in which you can relax and momentarily escape the hustle and bustle of the outside world. 5/5 would recommend versus Buffalo cigars and Nice Ash which are other cigar stores in the area.

I really like this place. The guys are so friendly and always make you feel welcome. They have a…read moredecent selection of cigars and it seems like a great place for pipe smokers, (though I don't smoke a pipe, so not sure how accurate that statement is). One thing thats a bit tough is that it gets really smokey in there, so I have to be sure not to walk in with my suit or wool jacket on or I'm going to dry cleaners that day. It would be nice if they had better ventilation as I would consider staying and enjoying a smoke.