A very polite friendly well managed business! I was helped with opportunities to choose from. My…read moreplace to be .

This place was recommended to me by a guy at the cigar club we belong to for the prices and…read more'cookies.' I was super overwhelmed by all the stuff in there. The guy working was really helpful despite me being annoying!! He steered me to these great cookies. Makes me feel chill. I wanted to eat the whole bag of the cinnamon ones because they taste so good! Like cinnamon Teddy Grams we had as kids. He also suggested the Mellow Fellow. I told him I basically choke to death on the delta/thc cartridges. He was totally right, no choking! The prices are great too. The bottle of vape juice are half of what I pay at the downtown shop I go to! I got a candle too lo

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

My first visit was great. The man there was very helpful and knowledgeable. He spent as much time…read moreas I needed, answered all of my questions. We will be back for our supplies. A new great find!

The service was unbelievable, they had patience with me showing me the selections of different…read moreproducts, they explained to me that they have no rewards program that I can use to save money.. great job

I go there for any "odd" items (Glass Cleaner, Hemp Wraps, etc). Plenty of great item options &…read morereasonably priced. Joe is both friendly and knowledgeable when it comes to my specific needs that is usually in stock. Thanks guys!

Yes perfect on way to park to BBQ. I never been there but…read morehelpful staff helped me spend more for epic day out.

Great service the dude was really friendly and knowledgeable great bud and the value was OK even…read morethough I think we should all have this week for free!

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

I wasn't thrilled about the drive from Niagara Falls to N. Tonawanda but once I walked in the store…read moreI was totally impressed with the products and variety. Customer service was great and now that I've been it was worth the drive!

I can't think of any other dispensary I'd rather go to than this. Hell I pass a couple on the way…read morethere without hesitation. The staff are super knowledgeable, friendly, engaging, and the store appearance inside gives off comfortable vibes. Their selection is solid, giving people non-THC alternatives as well.

Nice product line But overpriced compared to other local dispensaries…read more Same products I'd recommend comparing pricing locally

Good selection and chill staff. Most of what is offered is affordable. There are however top shelf…read moreitems as well , so something for everyone.

I'll be completely honest and say that this place has helped improve my life a ton…read more I go there for my kratom and not only has it improved my workouts due to the focus and I clean energy but also keeps me from the alcohol. Its not for everyone but it has definitely helped with my work and social life with mood improvement and can also be used for mild aches and pains relief. Cheers to Brandon and Mike and the guys @ Oasis (I hope I got the names right) for offering the best Kratom in the area at the best price!!!

Herbal IQ was the first dispensary I ever went to and although I have visited a couple of others I…read morealways come back here! This 4/20 weekend they have 50% off of the entire store which is an amazing deal and great time to stock up! My favorite brand is Ayrloom and their Pillow Talk gummies put me to sleep, while their Rest vape will allow me a short window to shut my mind off so I can focus on watching a tv show or movie for a short while before it also puts me to sleep. I use the products to unwind at night and go to bed occasionally and they are beyond anything a doctor has ever prescribed. Ayrloom is at the party with giveaways, including uninfused drinks so that you can pick a flavor profile you like before purchasing the infused version. I grabbed the honey crisp which is nice and sweet like a yummy apple juice. I also got a cool trucker hat! Rove is also at the party ... they've been in business for 10 years out of California and working on getting their name expanded out here. Their product is very very very potent so it's great for those who partake a lot and have a higher tolerance (unlike me lol). Also at the party they had many other vendors with THC products and accessories but also artists with other nice products. Aside from the party, Herbal IQ staff is always friendly and eager to help. They also have online ordering for pick up or delivery. The store is nice and clean and a place I can trust.

Staff is always friendly and willing to help me select the best options for me…read more Love their specials.