I stopped in for the first time, was greeted and assisted in a helpful and polite manner. I had a…read morefew questions which were answered thoroughly. My service was friendly and delightful, their prices, service, and selection are great, and they will make sure you have whatever you need. I highly recommend them!

From the owner: Are we special because we have everything in our business we have section for grocery section for…read moresmoke shop section for drink. We have something of everything.

Good selection and chill staff. Most of what is offered is affordable. There are however top shelf…read moreitems as well , so something for everyone.

I'll be completely honest and say that this place has helped improve my life a ton…read more I go there for my kratom and not only has it improved my workouts due to the focus and I clean energy but also keeps me from the alcohol. Its not for everyone but it has definitely helped with my work and social life with mood improvement and can also be used for mild aches and pains relief. Cheers to Brandon and Mike and the guys @ Oasis (I hope I got the names right) for offering the best Kratom in the area at the best price!!!

They have everything you could ever ask for- grinders, rolls, papers, wraps, clothing, posters- you…read morename it. Super helpful employees, reasonable pricing, I will be back.

Terrapin Station is a great shop. I always stop here when I'm on Hertel. The employees are always…read morefriendly and you can find all kinds of cool stuff. My favorite thing to buy is the locally made candles. They are insanely cool and so cheap!

Th smoothest stoagies this side of the Mississippi with their beautiful arrangement of sticks in…read morethe humidor the size of some NYC apartments

Excellent and knowledgeable service, friendly and relaxed atmosphere, great cigar selection,…read morefriendly and helpful staff and very welcoming to "regulars" and newcomers. I encourage cigar novices and experienced aficiandos to stop by.

Waaaay more my speed and better experience than the store on transit! This was an AMAZING…read moreEXPERIENCE! I'm considering joining their club if my next visit is just as welcoming and amazing. This is the flagship store which is obvious. The staff were so incredibly welcoming, knowledgeable, friendly, informative, made suggestion(which were dead on perfect), gave a club house tour, and were talkative. I felt at home there and it was a very calm classy vibe so we ended up buying more cigars, a lighter, and lounging. If you follow me I've been to every cigar bar in Pittsburgh and about 10 in NYC. This was the most welcoming, chill, and clean out of them all. A major reason why I'm considering joining the club is the outdoor garden with a patio, grill, bar, games.... and the amazing club tour. FYI bills and sabers players frequent this location for a reason. I highly recommend it!

Decently sized lounge with a separate area for alcoholic beverages. Large selection of cigars and…read moreother good service from the staff. Prices are very reasonable. Not many unicorns available but they do have a large selection of your basic cigars.

Started going to TB as a somewhat newbie. The first "plus" was that I didn't have to become a…read moremember for the rare occasion that I may want to stop in for a cigar. TB simply requires that smokers make a purchase in order to use the lounge. Second "plus," you really couldn't find a nicer group of people. Lots of regulars here. Plenty of space, TVs, bar, all the usual but what seems a much more casual atmosphere than some other places. Ever changing cigar selection - Always nice to see what's new weekly, get the app and watch for sales, specials, and drawings. Sign up for your reward card, points add up fast.

I walked into the Tinder Box with literally ZERO knowledge about cigars, but was looking for a…read morewedding gift. The staff gathered the details of the gift intention and broke down all the considerations from mildness to country of origin and how to trim the cigar for use and how to enjoy. I ended up buying six individual El Rey Del Mundo cigars that they encased in a separate cigar box and loaded it with matchboxes and included the cap cutter. I had such a lovely experience and hope my family enjoys the tradition of celebrating the joining of families with a cigar!

The service was unbelievable, they had patience with me showing me the selections of different…read moreproducts, they explained to me that they have no rewards program that I can use to save money.. great job

I go there for any "odd" items (Glass Cleaner, Hemp Wraps, etc). Plenty of great item options &…read morereasonably priced. Joe is both friendly and knowledgeable when it comes to my specific needs that is usually in stock. Thanks guys!

In contrast to the anxious cigarette smoker, a debonair cigar enthusiast drags with ease, calmness…read moreand urbanity. He is appreciative of the craft and heritage that manufactured his cigar. Since a fine cigar hinges on tradition, one should be purchased and consumed in a place that compliments those very same qualities. SMOKERS HAVEN of West Seneca, encompasses those aspects, offering a long-standing "father-son" store that embodies the tradition of the industry and passtime. The owner and staff are exceedingly friendly, knowledgeable and helpful. The store features an array of loose tobacco, rolled tobacco, and pipes hand crafted on site, which provided a cornucopia of sights and scents. There is a cozy masculine lounge in the rear featuring leather chairs and tall ashtrays for your embers in which you can relax and momentarily escape the hustle and bustle of the outside world. 5/5 would recommend versus Buffalo cigars and Nice Ash which are other cigar stores in the area.

I really like this place. The guys are so friendly and always make you feel welcome. They have a…read moredecent selection of cigars and it seems like a great place for pipe smokers, (though I don't smoke a pipe, so not sure how accurate that statement is). One thing thats a bit tough is that it gets really smokey in there, so I have to be sure not to walk in with my suit or wool jacket on or I'm going to dry cleaners that day. It would be nice if they had better ventilation as I would consider staying and enjoying a smoke.

My husband goes there for fast friendly knowledgeable service and great deals recommend it to…read moreeverybody

A very polite friendly well managed business! I was helped with opportunities to choose from. My…read moreplace to be .

One thing about me is I'm going to find a cigar shop before I leave any city or country I…read morevisit--and this trip was no different. Let's start with the service. Before arriving, I called to confirm their hours, and the person who answered--who I later found out was the owner. He was warm, welcoming, and very pleasant over the phone. That first impression carried over into my visit. When I arrived, I was greeted right away and given a personal walkthrough of the humidor. The owner went into detail about the humidor, which I truly appreciated. Being from the U.S., we technically can't have Cuban cigars, so it was a treat to see such a large, well-thought-out selection available here. Beyond the Cubans, the humidor was well-balanced with both legacy brands and boutique options. Pricing was fair, and the variety of sizes gave plenty of choice for every kind of smoker. Overall, I was impressed not only with the selection but with the customer service and genuine hospitality I experienced here. This visit made my trip even more special, and I'll definitely be back the next time I'm in town.

Has Cubans and a wide variety of other dark and light cigars. Gentlemen at the front was helpful…read morewith a quick overview of options and didn't push anything onto me as I spent about 15 minutes in the humidor looking at the variety offered. When checking out, he offered matches, a cutter, and a handful of other things as he was happy I had a handful of different cigars. Will be going back!