One thing about me is I'm going to find a cigar shop before I leave any city or country I visit--and this trip was no different. Let's start with the service. Before arriving, I called to confirm their hours, and the person who answered--who I later found out was the owner. He was warm, welcoming, and very pleasant over the phone. That first impression carried over into my visit. When I arrived, I was greeted right away and given a personal walkthrough of the humidor. The owner went into detail about the humidor, which I truly appreciated. Being from the U.S., we technically can't have Cuban cigars, so it was a treat to see such a large, well-thought-out selection available here. Beyond the Cubans, the humidor was well-balanced with both legacy brands and boutique options. Pricing was fair, and the variety of sizes gave plenty of choice for every kind of smoker. Overall, I was impressed not only with the selection but with the customer service and genuine hospitality I experienced here. This visit made my trip even more special, and I'll definitely be back the next time I'm in town. read more

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Shopping for Cuban cigars in Niagra Falls ON can be problematic as many are not authentic. Cigar Experience has genuine Cuban cigars of a few brands with reasonable prices. I have a photo of a robusto Cohiba below with a view of the band. I hope you can appreciate the vibrancy of the orange, Raised lettering and hologram on the band. The cigar is triple capped and symmetric. Forgive me for not cutting it open, but trust me it smoked nicely consistent with a hand rolled tobacco. Service was excellent and helped with selecting cigars I know and some I did not. Parking is plentiful and just a short jaunt from the hotels. Highly recommend you shop here for cigars read more

Cigar Experience - Cohiba Cigar - Tobacco Shops Near Me - Niagara Falls, Ontario

Fantastic customer service. Amazing selection and good prices. Staff is extremely knowledgeable and the prices (surprisingly the humidor prices too) were very fair and reasonable for a touristy area. Owen was fantastic--very knowledgeable, friendly, and kind. Will be returning on my next trip read more

Owen was amazing! My wife and I were visiting Niagara Falls and stumbled upon this place while driving around. We received amazing service and good information from him that ultimately helped us decide what to purchase. We had no intention of buying as many cigars as we did, but with his help, we could truly not help doing so! It was truly the best money spent and if I were coming back to Niagara again, this would be a destination spot! I would also bring my travel humidor as well so that I could stock up on my next visit! Nice atmosphere inside and great humidor area! Well done! read more

Very nice selection of both New World and Cuban cigars. Picked up some H Upmann #2, they were phenomenal.

Fabulous little cigar shop with a pretty large walk in humidor. Not sure if the shopkeeper was the owner or not but she was incredibly kind and helpful. read more

Im not a cigar aficionado, when I walked in Andreas was super helpful and informative. He helped me pick out some cigars that were right for my occasion. Def will be back. read more

Absolute pleasure visiting this store. Rare to have such level of service . I will recommend to all my friends anytime they visit the area. Thank you! read more

The name doesn't do it justice. I enjoy a cigar from time to time and being a Yank I don't get the chance to get Cubans at home. Was on my way to a wedding and hopped the border to grab some Cuban smokes. I met Josh and he was easily one of the most knowledgeable men I've ever met when it comes to cigars. Was able to point me in the right direction. Everyone at the wedding enjoyed the cigars I brought. I will happily be visiting again the next time I'm in Niagara Falls. Also, not to denigrate the fine people at the duty free but I was told to avoid buying cigars at duty free because they weren't stored properly. That person was right. I went to the duty free after cigar experience and I would've picked up a few more as they were inexpensive but every single Cuban there was cracked. A real disappointment and a great reminder that a shop like cigar experience is worth it every time. If you're paying for a cigar whether it's $4 or $40 you want to be able to actually smoke the thing and that's why I'm coming back. Also, thanks for the tip on the Nanaimo bars. What an awesome find. read more

Very nice quite spot spot a mile or too from all the tourists. Excellent cigar selection. Great selection of Cubans in all price ranges. Excellent location. Well worth the 5 min drive from the hustle and bustle of the resort area. There are quite a few locations advertising cigars but they are more like convenient stores. This is the real deal and by far the best. There's also a nice seating area outside for you to sit and enjoy your cigar. All I need is a glass of Cognac to complete the "experience" Will definitely be back again next time I'm in Niagara read more

Cigar Experience - Try the Partagas! - Tobacco Shops Near Me - Niagara Falls, Ontario

Friendly, knowledgeable and easy going experience was the highlight of the day. Would recommend for the cigar seeker!

This place is the only true cigar store that I found in the area. Please skip the convenience store faux cigar stores, they are all a joke. Evan is great and spend a ton a time with his customers walking him through a huge assortment of cigars including a unbelievable selection of quality Cuban cigars. They also have a great deal of accessories and nice touches like Cuban coffee. A gem. read more

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THANK YOU SO MUCH. All the toilets were closed because of COVID, the nice man in the store let me use the beautiful clean washroom. (I was at an appointment for a fingerprinting service as a paying customer (!!!) at Fingerprints Niagara inside Martin Sheppard Fraser building on St. Clair Ave. and they wouldn't even let me use the washroom!) read more

A bit out of the tourist area. A bit pricey but the owner is super helpful as stated and has a very nice shop.

Overpriced Habanos that aren't well taken care of. Some looked bloated and others had chipped and cracked feet.

I came by with my family and Josh helped me pick out some cigars. I'm so excited to try them. He was so helpful and just a nice guy. Not a snobby place and Josh is incredibly informative! Good stuff!! read more

I call Evan from Buffalo to ask what time the store is closing. the store usually closes at 6:30 and his reply was "I will keep the store open until you get here." He did because he really cares about his customers! Now it is time to pick out some cigars and he is very knowledgeable and spends about 30 minutes describing the cuban cigars he has in stock. He went all the way from the machine made to the most expensive. Evan asked me about my preferences and picked out a cigar that he thought i would like. he was right on. if you are near this shop make sure you stop in, it was a tremendous experience read more

My wife and I were visiting Niagara Falls for the day from New York and I always like to find a cigar shop if I'm in a new area. I'm rather new to cigars so it was nice to find this place. It's right around the corner in a quiet part of town away from all the tourist stuff. I walked in and spoke with Josh. He was with a different customer at the time but was still professional enough to greet us when we walked in and quickly came to help us afterwards. Josh was extremely passionate about his craft and you could really tell that he loved cigars. It's always the best to talk with someone who smokes and enjoys cigars than some 18 year old kid who just knows the price of the Swisher Sweets at the counter. They have a decently sized humidor and a great selection of cigars that had my mouth watering. I wish I had an infinite amount of money to spend in here. They have a good selection of mid-tier cigars and high end cigars as well. Would love to try some of the Cubans and aged cigars sitting on the higher shelves one day! Josh was super knowledgeable about every cigar in there and was nice enough to offer his opinions on cigars that I might like based on what I've had. The prices were a bit high, but I'm a bit spoiled in the States anyway. Considering the experience I had with Josh and the atmosphere of the place, I would gladly pay a bit more. I'm not sure if you could smoke in the entry way but there 2 chairs outside with an ashtray that you can relax at, at least. I ended up buying 3 cigars and I can't wait to try them. Highly recommended! read more

I am new to smoking cigars and I could not have found a better place. The staff are knowledgeable and always friendly. I definitely recommend them. read more

Great cigar shop with very knowledgeable staff, friendly & well stocked humidor, great selection of Cubans

Recent visit to the store was awesome experience! They have real Cubans! The owner was a super friendly and knowledgeable. Highly recommend this place. It's the real deal! read more

Cigar Experience - Thanks for everything. You rock! - Tobacco Shops Near Me - Niagara Falls, Ontario

Evan greeted me while doing inventory and made some great suggestions. I had entered a couple of the local tourist trap cigar shops previously and as prior posts suggested, this was the only legit cigar store of the ones I sampled. The shop was very well laid out and had a great vibe. I just tried his first suggestion and it was everything that Evan claimed. This is my first time in Canada and I am glad that I was able to visit this store. read more

Class act.... thats all I have to say about the owner Evan!!! We were recommended this place for the best Cubans and man they didn't disappoint. As soon as we walked in Evan was very welcoming and SUPER knowledgeable about the cigars but not in cocky arrogant way just a nice dude who loved what he does. Even if you're not a cigar smoker you should go check it out because I'm sure you know a smoker and you'd look like a baller buying a REALLY nice cigar for someone. read more

Had some time to kill before a wedding in the Niagra-on-the-Lake area, and decided to check out this lovely cigar shop on the way - so glad I did! The staff was really friendly and knowledgeable, and the store had an awesome selection of premium cigars. Even though I was from Chicago, Josh made me feel like a regular, and that I had a place to go amongst friends if I needed a great cigar in the downtown Niagara Falls area. He also provided great cigar recommendations and tourist spots to check out. Overall, a great cigar experience! read more

Cigar experience is a wonderful, happy place. It is a time travel trip to my great grandfather's (mayor of Niagara Falls) time. The selection is amazing, the service is unbelievable and the atmosphere is very comfortable. I go whenever I'm in town. read more

I was in search of a true Cigar Lounge not some souvenir vendor selling cut rate bad stogies.. The Cigar Experience was the perfect place. I jumped on the Green line WeGo bus at the falls, wife in tow and headed north to Queens Street just out side of the touristy falls area. I got off the bus walked 3 quiet blocks and found my spot. CE has a very nice lounge and a very good selection of cigars...Cubans too.. I wish I had more time to relax and smoke. Great service,knowledgeable. I felt right at home. read more

This place is amazing. Very cool B&M and the staff is extremely friendly and knowledgable. They have a great selection of cigars and they even have some great Cuban coffee as well. I recommend stopping at this place if you are in the area, you won't be disappointed. When I come back to visit, Cigar Experience will be one of my first stops. I'd give it 6 stars if that was an option! Great place. read more

If you are looking for cigars, go no further, this is the place. The largest selection of cigars I have seen in Canada. There is a walk in humidor and several cabinets, not to mention a wall of accessories (humidors, ash trays, cutters, torches, etc) If your new to cigars they can set you up and they even have gear for the experienced veterans. Now if you're an American and you want some cuban stogies skip the jabronies and come get the real deal. These are the best prices around. Evan and Alan can help you find a stick your sure to enjoy. These guys are actual cigar smokers, not just kids who are only there for the paycheque so they know their stuff. Not to mention they're constantly having events and reps from different companies stopping in so you never know whowill be there. This is, in my opinion, the only place to get cigars this side of the border. So pop in and grab a stick, you won't regret it. read more

Evan is a very knowledgable and helpful owner. We came with a detailed list of cigars we would like and he was quite frank with us on what was worth the purchase and what wasn't. He was very grateful for our purchase and even gave us a few freebies because our purchase was quite substantial. A must if you're looking for quality cigars! read more

Great shop! Great selection of all kinds of cigars. The owner spent a lot of time with my wife and I explaining the differences between the cigars and helped us pick out a couple that he thought we would enjoy. This shop is worth the couple minute drive outside of the tourist area for sure! We went on a Sunday and were able to park right outside the door. We also got some coffee while we were there and it was as amazing as the cigars! read more

This is the best cigar store in Canada the owner is one of the nicest guy very good selection and Great accessories

We had an exceptional time with Evan at the Cigar Experience on June 6. We attended as part of a bachelor party celebration. Our party were novices in cigar lore and understanding ranging from casual smokers to complete novices. With Evan's guidance and patience, we had a truly first class experience. We were presented with a generous range of options for our level of experience, palates and the nature of the occasion. Quality selections were presented to us at very reasonable prices, with several cheaper and better options sold to us over items that would not, for us, have been as worthwhile. The proprietors couple their great knowledge of inventory and selection with a true passion for cigars generally. Numerous varieties from Cuban to Nicaraguan and everything in between were explained with their indiviaul virtues, giving us a thoughtful and experienced view that helped us to make wonderful choices each for a truly memorable experience. Evan was insightful, generous with his time and a great pleasure to deal with. We gained both a knowledge and love of this new hobby from him and are very grateful for the brilliant education and insight he shared with us. We would definitely recommend this place for its immense selection, the knowledge and attention to detail the proprietors have, and the first class gentlemen's experience that we had. It was a highlight of our weekend and our trip to Niagara. read more

The Cigar Experience is new as i write this review and a experience is the right word to describe the place. Evan the shops owner is pleasant friendly and very knowledgeable about cigars talk to him a few minutes and you tell this is more then a business for him it's his passion. The shop is clean bright and decorated tastefully with leather furniture wood floors and they also have an array of coffee for sale as well, this adds to the wonderful aromas and atmosphere the cigar experience has to offer. They have a very well rounded selection of Cuban and a amazing selection of non Cuban cigars with reasonable prices for both as well as quality accessories. This is place to check out for true cigar lovers as well as cigar beginners. Evan will treat you fair help you out won't sell you fake Cubans and won't push stuff on you. Well done cigar experience you just set the bar very high for tobacconists in Niagara. read more