Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!

Mark and his crew are incredibly talented and easy to work with…read more With their care and strong work ethic- my spa will be around for a very long time. I highly recommend Pleasure Point Pool and Spa.

Mark was clear on the phone with what might or might not be the problem I was describing, he made…read morean app't for the very next day and was there fast as lightning when the time came, was very informative and helpful and gave me a plan for how to deal with my spa. He fixed the ozonator injector, told me why my pipes looked the way that they do, explained what chemicals were in the products I was using and what products would work better because fewer chemicals would be involved and they would be easier to dispense, and that I could get those at Ace. He never was vague, talked down to me or tried to sell me anything, which, unfortunately, is what many businesspeople do to elderly women. In addition, he drained my spa. He let me go over the notes I had made from his explanations about treatments I should use going forward and found some errors about ounces versus capsful, etc., for which I am very grateful. All of this for a diagnostic visit, and all that he wanted in payment was the reasonable fee that he had quoted to me on the phone for a diagnosis. I chose to give him a tip, but he was reluctant at first even to consider accepting it. He was recommended to me by someone I trust and who explained everything that Mark did for him, so, in a way, this review represents 2 people who have had wonderful experiences with Mark's generosity, extensive knowledge and experience, ability to clearly communicate complex information, and overall personal integrity. Mark Landig is a kind, articulate, and intelligent man who knows what he's doing with chemistry and the hardware of tubs, and he has the good health of the customer in mind.

Jennifer came out and provided insights to fix a pool issue I was having with the control panel.read more

From the owner: Pacific Soul Pool and Spa is a locally owned women's business. As a women's business we just work…read moreharder and smarter than many of our competitors. We take our jobs seriously so you don't have to. Quality, reliability, responsiveness, and kindness in customer care set us apart. You won't find the stereotypical "grouchy old pool guy" nor the "flaky cabana boy" in our company. What you'll find are honest and earnest and thorough pool techs who get the job done. And with an extensive network of local business connections we can make referrals for larger pool projects and repairs when needed. Pacific Soul Pool and Spa gets you all the best of West Coast living: beautiful days in the sun enjoying your family, friends, fun and life while soaking up the rays. No excuses, no flakes, no delays. Let us show you the difference in pool care.

David was recommended to us from our pool repair guy. We "didn't know what we didn't know" and our…read morepool chemistry was causing damage to our pool and equipment. David came and gave us a very valuable 2 hr seminar and tech session that I think will make our pool water more comfortable, safer, and easy on our equipment. He is VERY knowledgeable, easy to understand, responsive and practical in his advice. I highly recommend him!

David is a wealth of information about pools, from pumps and electrical, to robots and chemistry…read more We are so lucky to have his expertise here in town! He can help with odd chemistry issues that are interfering with keeping your pool sparkling and is generous in training homeowners to do that for themselves if they'd like. For every part of maintaining and equipping our pool, we are grateful for his knowledge and help!

Cesar and crew have been talking care of our salt water pool for decades. Prompt, professional,…read moreknowledgeable, and quick to respond if any pool emergency! Thank you Cesar!!! We highly recommend Imperial pool and spa service!!

Cesar is the best and came highly recommended. He really goes above and beyond to make sure your…read morepool is in the best shape it can be in. He also communicates thoroughly and frequently so you know what he did with your pool and what you can expect. Definitely the type of guy who takes pride in his work. I feel lucky to have been given his contact info.

Great Service! They are helpful, dependable and know how to maintain a pool. My pool looks…read moreamazing. I highly recommend Rise 'n' Shine!! Jean (San Jose)

Was looking for a new pool service due to previous issues with my former pool man. I found Rise &…read moreShine Pool Service after a google search. I reached out to them on a Sunday and was immediately contacted by Andrew. Andrew was awesome and got us on a plan to get our pool back into premier shape. We had been struggling with algae. Once Andrew and his team took over our pool hasn't looked better since we moved in in 2011. Rise & Shine's communication is great as they notify you when they're headed to your home and they come out on a designated day once a week. They also take pictures of the pool and gate when they leave. Abbie has been our tech and she is so nice and friendly. This is a huge change from our previous pool man. Anyway, you can't go wrong with Rise & Shine if you're looking for a new pool service!

After trying to reach several places, Justin was the only one who returned my call within the same…read moreday and we were texting/calling to schedule time for him to come next day and to share more details so that when he did arrive, he could quickly identify the issue and order the necessary part (pump) that was causing the hot tub not to stay turned on / tripping the electrical system. He also presented me with options to get the part expedited, so that I could have my hot tun running in time for our annual event. Highly recommend them if you are in the Watsonville / Salinas / Marina area.

the tech did the job competently but the temp sensor he installed doesn't seem to reflect the…read moreaccurate temp in the tub. When the display indicates 102, it feels closer to 97. I didn't prove this and just want to the crew to double-check the right part for the repair in the future.

After posting the first review the service manager contacted me via e-mail and apologized for…read moredragging out the repair. The repair was done a few days later and the spa is working great. We are glad that we purchased the two person D'Amour SE with the more powerful pump. It's the perfect size for two people. We had barely a blip on our PG&E bill after having it for a month. When we did purchase it Renee worked with us on the pricing and we were happy with the sales part of the transaction. As long as they improve their service I would recommend buying from them.

Christopher and Renee are awesome! Super helpful and friendly, very knowledgeable, and they try to…read morefind the right hot tub for your needs without over-selling. There is no rush, and they create a very comfortable vibe in the store, always there to answer questions or help with guidance without hovering or being over-bearing. Due to the multiple brands available there they seem unbiased, simply trying to fit your needs. Loved working with them both and we highly recomend this store.

This company has been awesome from start to finish and they continue to check in on me to make sure…read morethat I am happy. From the sales to the removal and installation of my new hot tub they have been first class shout out to Doug and Lamontre as they were awesome to deal with during the sales and installation process. I will continue to recommend this company and use them for future service of my new hot tub.

i had a great experience with this company! my jacuzzi broke and initially i could not find anyone…read moreto help. I finally called sandra at the spa and sauna. she took all of my information and arrainged to have Doug their service technician come to my house THE NEXT DAY! He fixed the pump and guided me through the restart procedures. I find it refreshing to have a company with such a helpful staff and service department. i would recommend them for any jacuzzi issues. thanks again to spa and sauna of Santa Cruz, Ca 9 (and to Sandra and Doug)

I used them in the past and I had an issue with the pump on my hot tub. So I gave them a call and…read moreset up an appointment. They confirmed the day before and then never showed up ? I called and left messages and text and they never responded. Terrible service

Daniel came over and found that my main board was fried and many parts of the tub were rusted out…read more It's 28 years old. He showed me which retrofit parts to buy (Balboa) on Amazon and came back promptly to repair the tub. He had to do quite a bit of mods and it took him the better part of six hours. Everything's back to working well. Great work. Thank you.