Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

Be warned- This place does NOT have cameras. If an incident happens there will be no evidence of…read moreit. Our first incident here was when our dog slipped out of her collar when a staff member was handling her outside of the building. Our dog ran into the busy road and narrowly survived. We decided to give them the benefit of the doubt that it was an honest mistake. Last week when we picked our dog up at the end of the day we were informed that she had a gash on her leg and had been limping in the morning. We took our dog to a veterinary urgent care facility and, five hours and 1500 dollars later, we were informed by the vet that she had most likely been bitten due to the nature of the wound and the level of pocketing. Our dog now has stitches, a drain, has to take medication, and has to be monitored in a cone for 10-14 days. The following day I spoke with the owners. I asked why they hadn't called us when our dog was limping in the morning, and why they again failed to inform us that they found a bleeding wound on my dog in the afternoon. The male owner spent the conversation downplaying the event and arguing with me, claiming they had only seen a "little red dot" and that "these things happen when dogs play". He also came up with excuses like, "it's hard to see wounds sometimes because of fur," yet our dog has short white fur. No matter what, the owners/staff should have called us when they noticed that our dog was injured. They refused to help with the vet bill, but did refund our daycare package.

Five stars in every way! They were there ALWAYS whenever we…read moreneeded them. We recently lost our Great Pyrenees and she grew up with Roaring Brook's care. She lived the life of a queen with care unmatched from the entire staff at RBVH. I salute the reception staff, the techs and Dr Hilliard, Dr Staudacher, Dr Candace, Dr. Nasser and anyone else I missed. Abbie says, thank you for taking care of me. I have reached the Rainbow Bridge and no longer struggle with LarPar/GOLPP and Cushings. I'm free and leave with great memories.

We have been bringing our dogs here for years and have always had a wonderful experience. The…read morefront office staff is super friendly and the waiting room as well as exam rooms are always consistently clean and well maintained. We have two large senior dogs, one with ongoing medical issues and the entire team is always so kind and understanding. They are reasonably priced and never try to push "extras" on us. They always take the time to explain any diagnosis, treatments & next step options. We recently had to say goodbye to one of our dogs. The staff had us enter through a private entrance, which gave us a little comfort during such a sad time. Dr Begg was incredible. he explained every step of the process while being patient, understanding and so kind. We are so grateful for the support and compassion we received.

Our dog loves going there. Doesn't even look back when we drop him off. They take such great care…read moreof him and he has lots of friends.

My dog loves it. They are good at both daycare and boarding!!…read morePrices are competitive.

i just finish dropping my dog off for another stay. Squibbs has been to going to Paws since he was…read morea puppy and he LOVES LOVES LOVES it. He is big house dog that needs a bath at least every three weeks and he and us love that is well. The staff is fantastic amazing, loving caring and have taught Suibbs so much -- especially to be a good boy. We love paws and want this note to give each staff member a hug

Our dog Freddie Mercury has been a customer of Paws Pet Resort and Spa for 2 years now. He attends…read moreweekly day care, has done overnight boarding, & receives grooming services. This Resort and Spa is exceptionally clean, well organized, and staffed by very compassionate people. Freddie is always happy to go to Paws Pet Resort and Spa. Their pricing is reasonable. Definitely a 5-Star Pet Resort!

I wanted to post an update to my review…read more I did rehome my dog that day that they tried to charge me a $55 no show fee. I didn't show because I didn't have the dog anymore. It's They are terrible people at this vet- don't even go there if you are looking for kindness, compassion, reason, human decency, and respect. So disrespectful, especially the front office staff- there's like two people that are absolutely horrible, not sure why they work there. They come across like they completely hate their job and hate humans, but perhaps they do love animals, but they really hate the caretakers over those animals.

Response to owner's reply on 08/10/26: Your "extensive discussion" would have been very helpful…read morebefore my dog was close to death. You never informed your customers of your policy change. The mobile vets you recommended could not help me when my dog needed them...only the next day after she was already dead. You offered no painkillers to help manage her suffering. And I received NO response from you until now...two years later. Yes, this happened two years ago but her howls of pain before she died will never leave me.

I've been using Whiskers While You Work for over fifteen years. They have helped me out with all…read morethree of our beloved Newfoundlands. I love this company. They have been so good to our dogs and to us, going out of their way to accommodate our needs and leaving notes letting us know how everything went for each visit. They have been trustworthy and reliable. They've saved the day for us on several occasions, agreeing to come on fairly short notice. Most recently I've used their services while temporarily, medically sidelined, unable to walk our girl, Ruthie for a few weeks. Amanda is a saint. She clearly loves Ruthie and the feeling is mutual. Ruthie is so excited to see Amanda when she arrives and can't wait to go out for a walk with her. I wouldn't trust any other company than Whiskers While You Work to look after our girl.

Be very careful when using this service. Or make sure you have cameras in each room if you do. I…read morelive in Bloomfield so I wanted to use someone local, as my husband and I were going abroad to celebrate his retirement. I called this business. Manager came out to the house to meet me and my husband. We told her that we did not want a person who wasn't vetted to come into our house while we were away. A woman was hand selected by the owner. I packed up all my jewelry and personal items, to be put in our safe. I included a $500.00 Montblanc pen that I bought for myself after I survived a stroke. The pen dropped out in the bedroom. I told my son as he was dropping us off at the airport that I couldn't find my MB pen. The pet sitter was coming by each morning for my cat's breakfast and my son came each night to feed them supper. My son had access to the upstairs litter box. The pet sitter did not. She scooped the downstairs box. My son did a walk through my house each night to make sure the pet sitter didn't take anything. He found my MB pen on the floor at the foot of my bed. He placed it on my bed spread at the foot of the bed that was highly visible. He texted me in Spain and said he had found my pen, a picture was attached. 10 days later son got us from the airport, we got home. The 1st thing I did when I went upstairs, was to look on my bed for the pen. It was GONE. My son told me that he looked at it every evening on my bed when he stopped by to check on my house. He's a 43 y o CPA who is extremely well-organized. I absolutely know that the pen was on my bedspread and I also know that the pet sitter was walking around the upstairs of my house because she was texting me daily cat reports with pictures. The bulk of which were upstairs. I have literally moved all my furniture around, gone under the bed. Moved out the rug and headboard, swept underneath the bed. Torn my hair out for the last week and a half and it is not there. I've spoken to the manager, who we had met in person, and she told me that she was going to talk w/ the owner and one of them would get back to me. Within 24 hours I got a text saying that the owner called the pet sitter to ask if she had taken the pen from my bedroom and was told no. That's it. No apology, no concern. Not even an explanation of how long this woman had been employed by the co. You would think that they would have a policy for theft of customers property, as a stranger it's coming into your home w/ unfettered access to everything you own. Please, I implore you to be extremely cautious if you hire Whiskers While you Work to pet sit your animals. You MUST install cameras in every room of your home if you do.

My husband and I asked Sue to house/pet sit for our rottweiler, cat, rabbit, and hedgehog while we…read morewent away for our anniversary. Each time we boarded Patton in the past, he was segregated (due to breed/size) and always contracted ear infections. With Sue, he wasn't confined to a cage and had tons of playtime, socialization, and snuggles. I was blown away when Sue cleaned the rabbit enclosure and hedgehog cage, because that was not an ask. The rabbit also had new toys and treats which he loves! Thank you so much Sue, for caring for our pack like they were your own. Traveling is stressful but knowing the animals were in your care really helped us relax. Sit Stay Train & Play is the only answer for traveling pet parents. Thank you for all you do - I'd give you more stars if that was an option.

This service came to the Audobon Apartments, unloaded all their animals into the small fenced area…read moreand sat on their phone for the entire afternoon. The dogs were all sitting around the person barking nonstop for hours.

Excellent service, procedure was explained in detail, exceptional staff very friendly. My pup went…read morein for surgery I was kept informed as to when he was going under and about how long it would take, and was called after his surgery, the service went above and beyond my expectations, I even received photos of my pup after his surgery. Would highly recommend, the professionalism was out standing by all staff members

Wow is all I gotta say waited 4 hours then got in at 11:30 they couldn't do X-rays due to no one…read morethere to read them Dr said come back within 24 hours and X-rays will be free Called next day said driving a hour for the free X-rays Ok she said I'll let them know your coming Well been here a hour -+ Then vet teck came in the room and said $430.00 for the X-rays I said what bout the free X-rays the Dr said They laughed No sorry I said I called and told you I was coming for the free X-rays WTH talk about bait and switch Lessen is a good Dr but this place is a joke

Very compassionate and professional team. I took my cat…read morebecause she was very I'll. Everyone there was caring and compassionate. Thank you.

I have never in my life experienced such an unprofessional and careless veterinary office. I had to…read moretake my 6-month-old puppy to another emergency hospital less than eight hours after leaving this one because his condition rapidly declined. My dog was having a clear negative reaction to a toxin, and we were in this hospital for less than 30 minutes. The "doctor" took him to the back, glanced at him, and made a guess based on something they assumed was from his past. There was no additional testing, no further investigation, and no effort to confirm the diagnosis. I learned later that day that their assumption was completely wrong. By the time we reached the second emergency hospital, my puppy was experiencing tremors, seizures, instability, and could barely walk. Even worse, his gums were pale while we were still at the first hospital, and they didn't even give basic supportive care like IV fluids. What makes this even more disappointing is the interaction I had later that day with the receptionist. When I called--scared, confused, and simply trying to confirm the doctor's notes--she was inconsiderate, defensive, and extremely unprofessional. Instead of listening to a worried pet parent, she acted like a snarky child, cutting me off, speaking short, and giving attitude as if my questions were an inconvenience. It is terrifying that this is one of the only emergency hospitals within a reasonable distance, because the level of care we received was unacceptable. As a pet parent, I rely on trained professionals to guide me--especially when I'm not educated in veterinary medicine. Having to fully trust a medical team that provided such minimal, dismissive, and incomplete care of a 6-month-old puppy is beyond concerning. For an emergency/surgery-focused facility, you would expect attention to detail, urgency, and compassion. What we experienced was the exact opposite. This could have cost my puppy his life.