Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

We have been using Roaring Brook Kennel for a few years. Recently we moved out of the Canton area…read moreand down to Branford CT. Last week we took a week long trip to Block Island for our annual trip and I was tasked with finding boarding. Of course there are good places down here I'm sure, but I just couldn't risk leaving our small yorkie/ bischon at a place that I didn't know 100% would take care of him as much as we do. Our dog Charlie was able to get some updated medical services since they have their vet hospital on the same property and was treated like a king. RBK accommodated his "picky" eating habits and took my (maybe too ridiculous) food and eating requirements as I like Charlie to always have the option for good food and not just dog food. I got emails all through out trip on how he was doing and what he was up to. They emails were so detailed I could honestly tell RBK was being truthful and actually reporting their interactions. Extremely worth going about an hour out of or wayeach way to get Charlie to Roaring Brook. Staff as crazy busy but always give you the time and smile! Would never dream of anywhere else and thank you guys for such great love and care! Dave, Kelli, Saylor, and of course, Charlie!

Poor communicators, failed to administer prescription meds for dog after clear direction and…read moremultiple email requests. My white dog came home with urine stains and fecal matter on her feet. The staff is rude and cares little for customer service or the well being of animals. Shameful shameful service. I cannot believe this place is affiliated with a veterinarian office. This place should be reported for the conditions that the animals are kept in. Imagine. Your dog with urine and fecal matter on their feet at pickup?

We have been bringing our dogs here for years and have always had a wonderful experience. The…read morefront office staff is super friendly and the waiting room as well as exam rooms are always consistently clean and well maintained. We have two large senior dogs, one with ongoing medical issues and the entire team is always so kind and understanding. They are reasonably priced and never try to push "extras" on us. They always take the time to explain any diagnosis, treatments & next step options. We recently had to say goodbye to one of our dogs. The staff had us enter through a private entrance, which gave us a little comfort during such a sad time. Dr Begg was incredible. he explained every step of the process while being patient, understanding and so kind. We are so grateful for the support and compassion we received.

Roaring Brook Veterinary Hospital saved my cat's life. My beloved cat, Stella, required emergency…read moresurgery over the Summer of 2020 and RBVH accurately diagnosed the issue and was able to take her in for emergency surgery the next day, even during the height of the COVID-19 crisis. I was a healthcare worker in New York City at the time, but originally am from Connecticut. Due to the COVID surge in NYC, I was routinely working 80-100 hour weeks. After several months, started noticing that my cat was not acting like herself. I thought something serious might be happening I rushed her straight to Roaring Brook, where I had previously got my vet care, because I knew I could 100% trust them. Long story short, it turns out she was eating my hair ties and had an obstruction. They were able to take her into surgery the next day and save her life. They were also very non judgmental about it, which I appreciated because I felt absolutely terrible about the whole ordeal and felt like the worst cat mom in existence. I am happy to report that 2 and a half years later she is 100% recovered and her normal, happy self. I cannot be more grateful to Roaring Brook for saving her, and am super vigilant about my hair ties now. She is expected to live a full, happy life.

My dog loves it. They are good at both daycare and boarding!!…read morePrices are competitive.

this is the BEST doggie day care and boarding. they have the best staff and someone sleeps…read moreovernight for boarding, Patty is HANDS ON 24 7 the best!!!!!!!

The next best place other than being home 5 paws up…read moreI like the walks I get Colby the dog

The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.

I wanted to post an update to my review…read more I did rehome my dog that day that they tried to charge me a $55 no show fee. I didn't show because I didn't have the dog anymore. It's They are terrible people at this vet- don't even go there if you are looking for kindness, compassion, reason, human decency, and respect. So disrespectful, especially the front office staff- there's like two people that are absolutely horrible, not sure why they work there. They come across like they completely hate their job and hate humans, but perhaps they do love animals, but they really hate the caretakers over those animals.

My Maine Coon kitten was under treatment for some undetermined vestibular issues and suddenly…read morebecame very disoriented one morning. My local vet was on vacation so I called Salmon Brook in a panic and within the hour Thumper was at the facility in Granby. Dr Groshek performed a battery of tests and X-rays, and sent Thumper home with some oral and topical antibiotics, and long term steroid pills to treat what is suspected to be an inner ear infection, with suggested consultation with neurologist in a few weeks. Thumper has responded quite well to the prescribed medications, appears well on the way to full recovery, although it is a long process with this type of affliction. Neurologist at Pieper Memorial recommended continuing with the oral steroids and topical antibiotics, with another follow-up in a few weeks. I am eternally grateful that Salmon Brook was able to accommodate in such short notice and under these stressful circumstances. Dr Groshek was very knowledgeable and empathetic, and I found his subsequent lab reports very thorough. Treatment costs were high as expected given the extensive testing, but I highly recommend this facility for prompt and exceptional care.

I've been using Whiskers While You Work for over fifteen years. They have helped me out with all…read morethree of our beloved Newfoundlands. I love this company. They have been so good to our dogs and to us, going out of their way to accommodate our needs and leaving notes letting us know how everything went for each visit. They have been trustworthy and reliable. They've saved the day for us on several occasions, agreeing to come on fairly short notice. Most recently I've used their services while temporarily, medically sidelined, unable to walk our girl, Ruthie for a few weeks. Amanda is a saint. She clearly loves Ruthie and the feeling is mutual. Ruthie is so excited to see Amanda when she arrives and can't wait to go out for a walk with her. I wouldn't trust any other company than Whiskers While You Work to look after our girl.

Be very careful when using this service. Or make sure you have cameras in each room if you do. I…read morelive in Bloomfield so I wanted to use someone local, as my husband and I were going abroad to celebrate his retirement. I called this business. Manager came out to the house to meet me and my husband. We told her that we did not want a person who wasn't vetted to come into our house while we were away. A woman was hand selected by the owner. I packed up all my jewelry and personal items, to be put in our safe. I included a $500.00 Montblanc pen that I bought for myself after I survived a stroke. The pen dropped out in the bedroom. I told my son as he was dropping us off at the airport that I couldn't find my MB pen. The pet sitter was coming by each morning for my cat's breakfast and my son came each night to feed them supper. My son had access to the upstairs litter box. The pet sitter did not. She scooped the downstairs box. My son did a walk through my house each night to make sure the pet sitter didn't take anything. He found my MB pen on the floor at the foot of my bed. He placed it on my bed spread at the foot of the bed that was highly visible. He texted me in Spain and said he had found my pen, a picture was attached. 10 days later son got us from the airport, we got home. The 1st thing I did when I went upstairs, was to look on my bed for the pen. It was GONE. My son told me that he looked at it every evening on my bed when he stopped by to check on my house. He's a 43 y o CPA who is extremely well-organized. I absolutely know that the pen was on my bedspread and I also know that the pet sitter was walking around the upstairs of my house because she was texting me daily cat reports with pictures. The bulk of which were upstairs. I have literally moved all my furniture around, gone under the bed. Moved out the rug and headboard, swept underneath the bed. Torn my hair out for the last week and a half and it is not there. I've spoken to the manager, who we had met in person, and she told me that she was going to talk w/ the owner and one of them would get back to me. Within 24 hours I got a text saying that the owner called the pet sitter to ask if she had taken the pen from my bedroom and was told no. That's it. No apology, no concern. Not even an explanation of how long this woman had been employed by the co. You would think that they would have a policy for theft of customers property, as a stranger it's coming into your home w/ unfettered access to everything you own. Please, I implore you to be extremely cautious if you hire Whiskers While you Work to pet sit your animals. You MUST install cameras in every room of your home if you do.

My husband and I asked Sue to house/pet sit for our rottweiler, cat, rabbit, and hedgehog while we…read morewent away for our anniversary. Each time we boarded Patton in the past, he was segregated (due to breed/size) and always contracted ear infections. With Sue, he wasn't confined to a cage and had tons of playtime, socialization, and snuggles. I was blown away when Sue cleaned the rabbit enclosure and hedgehog cage, because that was not an ask. The rabbit also had new toys and treats which he loves! Thank you so much Sue, for caring for our pack like they were your own. Traveling is stressful but knowing the animals were in your care really helped us relax. Sit Stay Train & Play is the only answer for traveling pet parents. Thank you for all you do - I'd give you more stars if that was an option.

This service came to the Audobon Apartments, unloaded all their animals into the small fenced area…read moreand sat on their phone for the entire afternoon. The dogs were all sitting around the person barking nonstop for hours.

Excellent service, procedure was explained in detail, exceptional staff very friendly. My pup went…read morein for surgery I was kept informed as to when he was going under and about how long it would take, and was called after his surgery, the service went above and beyond my expectations, I even received photos of my pup after his surgery. Would highly recommend, the professionalism was out standing by all staff members

10/10 recommend Dr Leshem and his surgical team. My dog had TTA surgery in June 2024 to fix a…read morepartial tear in his ACL and a tear in his meniscus. They were incredibly professional, informative and available anytime I had questions or concerns. During a stressful time of having your dog go through surgery you want to have a vet & surgical team you trust and that cares. I had nothing but a positive experience and if ever in the future my dogs need surgery I'll be going back to Dr Leshem. Thank you so much!!

Very compassionate and professional team. I took my cat…read morebecause she was very I'll. Everyone there was caring and compassionate. Thank you.

I have never in my life experienced such an unprofessional and careless veterinary office. I had to…read moretake my 6-month-old puppy to another emergency hospital less than eight hours after leaving this one because his condition rapidly declined. My dog was having a clear negative reaction to a toxin, and we were in this hospital for less than 30 minutes. The "doctor" took him to the back, glanced at him, and made a guess based on something they assumed was from his past. There was no additional testing, no further investigation, and no effort to confirm the diagnosis. I learned later that day that their assumption was completely wrong. By the time we reached the second emergency hospital, my puppy was experiencing tremors, seizures, instability, and could barely walk. Even worse, his gums were pale while we were still at the first hospital, and they didn't even give basic supportive care like IV fluids. What makes this even more disappointing is the interaction I had later that day with the receptionist. When I called--scared, confused, and simply trying to confirm the doctor's notes--she was inconsiderate, defensive, and extremely unprofessional. Instead of listening to a worried pet parent, she acted like a snarky child, cutting me off, speaking short, and giving attitude as if my questions were an inconvenience. It is terrifying that this is one of the only emergency hospitals within a reasonable distance, because the level of care we received was unacceptable. As a pet parent, I rely on trained professionals to guide me--especially when I'm not educated in veterinary medicine. Having to fully trust a medical team that provided such minimal, dismissive, and incomplete care of a 6-month-old puppy is beyond concerning. For an emergency/surgery-focused facility, you would expect attention to detail, urgency, and compassion. What we experienced was the exact opposite. This could have cost my puppy his life.