Be very careful when using this service. Or make sure you have cameras in each room if you do. I live in Bloomfield so I wanted to use someone local, as my husband and I were going abroad to celebrate his retirement. I called this business. Manager came out to the house to meet me and my husband. We told her that we did not want a person who wasn't vetted to come into our house while we were away. A woman was hand selected by the owner. I packed up all my jewelry and personal items, to be put in our safe. I included a $500.00 Montblanc pen that I bought for myself after I survived a stroke. The pen dropped out in the bedroom. I told my son as he was dropping us off at the airport that I couldn't find my MB pen. The pet sitter was coming by each morning for my cat's breakfast and my son came each night to feed them supper. My son had access to the upstairs litter box. The pet sitter did not. She scooped the downstairs box. My son did a walk through my house each night to make sure the pet sitter didn't take anything. He found my MB pen on the floor at the foot of my bed. He placed it on my bed spread at the foot of the bed that was highly visible. He texted me in Spain and said he had found my pen, a picture was attached. 10 days later son got us from the airport, we got home. The 1st thing I did when I went upstairs, was to look on my bed for the pen. It was GONE. My son told me that he looked at it every evening on my bed when he stopped by to check on my house. He's a 43 y o CPA who is extremely well-organized. I absolutely know that the pen was on my bedspread and I also know that the pet sitter was walking around the upstairs of my house because she was texting me daily cat reports with pictures. The bulk of which were upstairs. I have literally moved all my furniture around, gone under the bed. Moved out the rug and headboard, swept underneath the bed. Torn my hair out for the last week and a half and it is not there. I've spoken to the manager, who we had met in person, and she told me that she was going to talk w/ the owner and one of them would get back to me. Within 24 hours I got a text saying that the owner called the pet sitter to ask if she had taken the pen from my bedroom and was told no. That's it. No apology, no concern. Not even an explanation of how long this woman had been employed by the co. You would think that they would have a policy for theft of customers property, as a stranger it's coming into your home w/ unfettered access to everything you own. Please, I implore you to be extremely cautious if you hire Whiskers While you Work to pet sit your animals. You MUST install cameras in every room of your home if you do. read more
