1. Best In Show Pet Spa

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Windsor Locks, CT

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Best In Show Pet Spa

3.4 (5 reviews)
Closed • 7:30 am - 2:00 pm

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9 years ago

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Jason C.

they where a pleasure to take care of them

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11 years ago

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8 years ago

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The Flying Fur

The Flying Fur

(24 reviews)

The. Best. Doggy Daycare. Ever…read more I cannot believe there aren't more reviews of this place. It's family run (and I mean grandpa comes on a holiday at 6am to feed the pups who are boarding.) Alexa is the owner and main groomer. She is so genuine and her entire team simply loves dogs. She grooms really well. They cut nails perfectly too. My dog has been going here for 2 years now, every since I moved to CT. He has boarded there 10+ times I think. Before I moved to CT my dog had been to several other kennels. Since moving here, he had been to 2 others prior to this place. (brief review of one of the places below) This is really the best place. Flying Fur: GREAT location. Closes at 6pm. Dogs play and play right up until you pick them up, until 6pm if you come then. The puppies play area has huge open window to the parking lot, so everyone can see the dogs playing, having fun. Also, at previous kennels, my dog would consistently be returned to me smelling profusely of pee mixed with cleaning spray. Not here. He smells like when I left him there in the morning. How? No idea. He does play with upwards of 15 dogs in one day. Brief side review: Day Hill Kennels...they not only close down right at 5:30, they put the dogs in kennels starting at 3:30 to start cleaning. What's that about? Doggies are typically most energetic in the late afternoons. Also, not the nicest people in my opinion.

9/19/25 I took my 8 yr. old samoyed to the Flying Fur Palace located…read moreat: 15 AVON RD BRANFORD, CT. OWNER: LAURA GIARDIELLO This groomer does not even deserve 1 star....totally incompetent. After nearly 6 hours in the groomers' "care" I picked up my Samoyed (Noelle), a champion show dog of high pedigree. I was devastated to see what the groomer had done to my dog. (See attached photos) and documentation) WITHOUT MY CONSENT she completely shaved Noelle. I did not even recognize my dog upon entering the groomers' basement. I was beyond devastated. After 4 hours the owner, LAURA GIARDIELLO texted me saying: "All done with grooming... had to shave her.....the matting was too much for me to de-matt". In reality, she was too lazy to properly groom a double-coated dog. The ONLY reason to completely shave a double-coated dog is due to a medical/surgery issue. I was appalled when she didn't even offer an apology nor explanation for her careless act. At this juncture I am seriously considering taking legal action against this groomer and THE FLYING FUR PALACE business. Be cautious of pet groomers who work from their private residence who "work from home" (their basements) as they allegedly are not monitored closely or or supervised by town or state officials. Note: Groomer's comment to me prior to leaving her shop: "It's OK, you don't have to pay me". Final thought: Groomers in private practice: NEVER shave a double-coated dog.... Also carefully read the 1 and 2 star reviews on The Flying Fur Palace and do your extensive research on local dog groomers

Loving Touch Dog Grooming

Loving Touch Dog Grooming

(10 reviews)

The worst customer service. A friend of ours told us about this place. Said they weren't very nice…read morebut it was cheap. The first time my dog went here they weren't welcoming and very rude (not to mention the place is gross) but they were cheap and took my doodle in quick. Second time, we were late because a doctors appointment went way past the time it usually goes. We were 18 mins late. We called ahead of time to let them know and sincerely apologized. As I walked in with my dog the two women were so rude and almost tagged teamed me. One very rudely mention a late fee; I said sure, I would absolutely to pay for that. I'm late, I understand. I apologized up-and-down MULTIPLE times saying it would never happen again and that I was embarrassed we were late. They both kept making comments to the point I no longer felt comfortable leaving my dog in their hands. I was very kind and asked for my dog back. They said no, no need because the lady would be out of money now. I again asked for her back and they finally gave me her. As I was leaving they were swearing at each-other about me. I felt like I was at a dirty principles office. These women have ZERO customer service. And are very rude. If you just want a cheap place, this is for you. Don't except to also revive the warm and fuzzies.

My last experience at loving touch was extremely disappointing not did i pay more then pet smart or…read morepetco But our dog came home not smelling good and with random hairs everywhere.. when I called the owner to ask if he had been bathed she had such an attitude in her voice and simply said that yes he was bathed and that they groom animals sooooo .... Then she rudely hung up on me .... Thank you loving touch I will no longer bring my dog nor recommend this place at all.

Best In Show Pet Spa - groomer - Updated October 2026

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