We boarded three dogs for the first time last week. We had used Camelot several years ago to board…read morefour of our other dogs, now passed away. We have dogs with special needs on a strict diet. The dogs weren't eating. The staff called concerned. This I appreciated. They offered pumpkin and it worked. What I don't appreciate is the limited pickup hours on Sunday from 4-6 pm. When I requested a morning pickup, I was told there's a $100 fee for that. Okay ... but why charge me $55 per dog for the day when they weren't there? Moreover, why charge for the extra playtime fee? I was told the staff arrived at 5 am to ensure the pups had two hours of playtime before I arrived. In the rain??? I was told they have a covered play area. Yet my pups were wet!! ‍ Pups seemed to have gotten good care but the fees are excessive and unfair. Either charge for early pickup and not the full day of boarding or offer more flexibility for pick up time and charge for boarding. Double-dipping, greedy.

Well no matter what I say the owner lies and then blocks me because she knows I have evidence that…read moredisputes her claims. I was a client for two years. A loyal client who once praised this place to anyone who would listen. I pulled my dogs after my eldest came home with signs of some sort of potential abuse leading to being fully scared at meal time. My youngest contracted hookworms because they allowed a dog who had them to continuously come while positive. There's no transparency with worms or kennel cough. They have yet to contact me despite them lying saying they have. I've had to add my phone history to another review to prove the owner/management is lying. I've spent the last two intense months undoing mental scars on my eldest dog who has a disability, he's deaf. Stay clear. Old staff was amazing. My issues line with the owner.

Maine Coon loved it. She looks so good…read more Nails, shampoo, shearing, ears done for $85. She's 17 lbs of fluff. They gave her a treat sac of nip. Very nice to my babygirl.

By 65 pound Irish doodle looks amazing. They did a great job. The price was fantastic.read more

I made a reservation for groom and was offered 1/2 day of day care with pick up and return drop…read moreoff. The cost was $133.00 which they took out of my account that day I made the reservation. I called the day before and cancelled. As a result they charged me $45.00 telling me because I didn't cancel with 24 hours which I cancelled 4hrs short of 24 hours. Then a $25.00 day care fee because they couldn't find another pet to fill his spot. So they made $45.00 for doing nothing at all. That's a bad way to do business especially since I could of been a return client.

They do a great job with our Maine Coon Troy. I highly recommend Kim's in Granby and we love her…read morenew location!

Always great service!! Our GSDs love the care they receive and the doggie spa! Our place to go when…read morewe need pet care.

Very cheap and lots of fun activities for your fury friend to do. Cool add on such as pictures,…read morebirthday parties and more. Highly recommended by me

We are extremely happy with having Petite Paws Mobile Grooming coming to our house once a month…read more Ellie Mae is a beautiful 7 year old retired champion show dog we are blessed to have as our family pet. Ellie Mae's coat looks beautiful and she looks forward to going out to the state of the art van with Meredith once a month. She comes into the house looking beautifully brushed, her white undercoat thinned, nails cut knowing that she is living her best life! She is very relaxed when she goes out to the driveway because she knows she is not going to be far away from us. I strongly recommend Petite Paws Mobile Grooming to any and all dog owners.

From the owner: Meridith holds certificates in First Aid & CPR as well as Advanced Skin & Coat 101 and Skin…read moreAssessment

My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Nicole is one of the most caring groomers I've ever met! Nicole attended The Cat Grooming…read moreSymposium, which is a weekend long, immersive grooming seminar. I have taught many classes at TCGS as I'm a co-founder of the Holistic Cat Groomers Alliance. Nicole impressed me with her quick grasp of the material & insightful questions. I have no doubt she would put a cat's safety & welfare first, instead of risking the life of a cat for secondary aesthetic preferences. Nicole is also an active participant in my Holistic Cat Grooming forum and her input shows her compassionate dedication to the welfare & comfort of the cats in her care, in addition to a keen understanding of the compassionate, holistic method. I would highly encourage you to entrust Nicole with the grooming of your precious cat.

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.

Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.

24 hour staff for animals....how it should be! They board both cats and dogs is nice. There's also…read moredaycare for the dogs and a grooming salon for both dogs/cats. While I wouldn't ever be in need of boarding for my cats, my dogs have stayed here multiple times and I've never had an issue with it!

We were visiting the Amherst area for a graduation and needed a daycare spot for Theo, my beagle…read more Everyone was really nice and accommodating. Theo enjoyed the stay. It was far preferable to leaving him in an unfamiliar Airbnb for the afternoon.