We boarded three dogs for the first time last week. We had used Camelot several years ago to board four of our other dogs, now passed away. We have dogs with special needs on a strict diet. The dogs weren't eating. The staff called concerned. This I appreciated. They offered pumpkin and it worked. What I don't appreciate is the limited pickup hours on Sunday from 4-6 pm. When I requested a morning pickup, I was told there's a $100 fee for that. Okay ... but why charge me $55 per dog for the day when they weren't there? Moreover, why charge for the extra playtime fee? I was told the staff arrived at 5 am to ensure the pups had two hours of playtime before I arrived. In the rain??? I was told they have a covered play area. Yet my pups were wet!! ‍ Pups seemed to have gotten good care but the fees are excessive and unfair. Either charge for early pickup and not the full day of boarding or offer more flexibility for pick up time and charge for boarding. Double-dipping, greedy. read more

Well no matter what I say the owner lies and then blocks me because she knows I have evidence that disputes her claims. I was a client for two years. A loyal client who once praised this place to anyone who would listen. I pulled my dogs after my eldest came home with signs of some sort of potential abuse leading to being fully scared at meal time. My youngest contracted hookworms because they allowed a dog who had them to continuously come while positive. There's no transparency with worms or kennel cough. They have yet to contact me despite them lying saying they have. I've had to add my phone history to another review to prove the owner/management is lying. I've spent the last two intense months undoing mental scars on my eldest dog who has a disability, he's deaf. Stay clear. Old staff was amazing. My issues line with the owner. read more

I used to highly endorse and recommend Camelot Kennels publicly and privately in the community, but sadly it's taken a bad turn under current management/ownership over this last year. 7 loyal, loving, hardworking, devoted animal caretakers resigned mid July the same week. Praying for Camelot management to humble themselves, learn from the feedback their past employees shared and make needed changes. I truly hope one day it becomes a safe emotional and physical place for employees and pets again. read more

I found the owner of this establishment to be insensitive and greedy. Charged for a 2 night stay (after being told I should read what I signed) It was less than 24 Hours This, while I was standing there with oxygen on and explained that I had spent 9 1/2 hours in the ER My beloved dogs couldn't wait to get in the car! NEVER AGAIN read more

My son's dog was boarded over the holidays there for the first time. They paid attention to her and she was a special case because she doesn't like other people and they were great about that! She did great and he able to check in and see her! read more

Camelot Kennel's is amazing. The staff is both professional and sweet. They treated my dog with the best care and kindness I ever could ask for in a temporary vacation spot. I was able to relax and enjoy myself knowing my dog was if a safe place and was being taken excellent care of. Thank you Jennifer, Lyndsay and your amazing staff for all you did for our four legged family member. We appreciate you! read more

The staff and the personalized care given at Camelot Kennels has us returning again and again despite it being located an hour from our home. The peace of mind knowing that our two huskies return to us happy and healthy repeatedly along with an enthusiastic report from the thoughtful staff makes it easy for us to highly recommend them. Even the transition from interacting consistently with "Lucy," who was our contact person there for years, proceeded smoothly. Thank you Camelot Kennels. read more

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I boarded my dog at Camelot Kennels for five nights because of recommendations and stellar reviews, so I'll preface this by saying I'm sure a lot of people have good experiences. However, when I picked Chad (my dog) up, his belly was covered in urine stains. This was especially concerning because he was supposed to have received a farewell bath before I picked him up. He also had deep scratches on his belly, one of which definitely looked like another dog had scratched him (three parallel deep gashes), and on the other side, one long scratch that I had no idea where it could have come from. I called Camelot Kennels to inquire about his bath and the scratches, and when I explained the situation, they said they would gather some info and call me back. When I got the call back, they assured me he had received a bath, as if that would resolve the fact that his belly was covered in urine. When I explained that it didn't matter if he got a bath because he was filthy either way, they offered him a free bath if I brought him back (which is a 50-minute drive), and only agreed to a refund when I requested one after telling them I would not be driving 50 minutes for another "bath" where he would be left unclean. Additionally, when I asked about his scratches and explained my concern that they had not communicated what happened to me, they told me they hadn't even noticed the deep scratches and at first, tried to blame it on "allergies". It was only after sending them pictures that they finally conceded it was not allergies and then all they said was "we don't know what happened." There were no assurances it would not happen in the future, and they didn't even ask if there was anything they could do to rectify what happened. Their negligence of Chad was incredibly concerning on multiple fronts, their communication was completely lacking, and their attitudes about everything that happened made me feel as though they didn't care about the animals, or at least about my dog. I will certainly not be bringing my dog back to be boarded here, because I'm terrified that he will be hurt even worse next time and no one will notice. read more

Major league rip off, a classic bait and switch operation. They do not even know what is written on their own website, and do not let you know that everything is an additional charge. They are using COVID to NOT honor any of the discounts detailed on their website. The limited pick up and drop off hours is another way they have fixed to charge an additional day charge plus an extra $100,00 after hours fee, which is listed as only $50.00 on their website. The owner is not aware that there was never any contract or detailed information sent or provided to us. The listed charge of $30/day is completely misleading, unless you want your pet locked in a tiny cage 24hrs/day. This is a perfect example of if it sounds to good to be true it probably (and in this case) is. Highly recommend NO ONE TAKE YOUR BEST FRIEND TO THIS KENNEL! This was not a case of failing to meet our expectations. My wife called and spoke with someone and was told it was $30/day and that the two days, Friday the 16th to Sunday the 18h were available. She was given no information regarding fees for late drop off or early pickup. Therefore we were shocked when we arrived at 2:15 on Friday and were told that we had to pay $100 or come back at 4:00PM. We could not return at 4:00PM and this was made abundantly clear to Lyndsey. We were held hostage because it was impossible for us to return at 4:00PM. After a conversation with Lyndsey she indicated she would think about waiving the fee. We subsequently learned through viewing the website, which we did not see prior to arrival that the late fee was in fact only $50.00. So the accommodation that was allegedly made reducing to $50 was not an accommodation at all. Additionally my wife was never informed that there would be a fee for walking the dog. In fact she was asked if she wanted the dog socialized with the other dogs or walked. She was also asked whether the dog should be bathed before being picked up. There was never any mention of any additional charge for any of these services. The video on the website, which we subsequently viewed indicates clearly that these services along with a bath are in fact included. In the subsequent viewing of the website there is a list of discounts to be applied which included a senior citizen discount. When questioned about this we were told that because of COVID, no discounts are valid. When we arrived on Friday we were told that all of the pertinent information regarding fees and hours was on the website. My wife was never given information about any website and only learned of it when we arrived at the kennel on Friday. It seems that the owners pick and choose what information suits their purposes. How does the initial amount of $60 jump to $197 for a two night stay? It is unfortunate that this business feels it has to gouge first and last time customers. If this business needs to charge higher prices they should be upfront about it. No one should have to pay extra to have your dog walked. AND OUR DOG NOW HAS KENNEL COUGH EVEN THOUGH HE WAS VACCINATED. SO MUCH FOR THEIR CLEAN CAGES! read more

I HATE leaving my dogs at the kennel. I worry and fret the whole time I'm away. Camelot Kennels came highly recommended and as soon as I arrived to check in my big mutt, I was impressed with both the grounds and the location at the tip top of a mountain. There is a ton of outdoor space and deluxe little clubhouse accommodations for the pup who needs extra pampering! I left Maybelline for 3 days (2 nights) and never worried at all. It's quiet and peaceful and clean and there were lots of playmates for her. Since then, all four of our dogs have been back for a two-night stay. The staff is friendly and you can tell they love the animals. The owner lives on-site - a huge plus in my book. I would not hesitate to recommend them to anyone looking for a safe and secure kennel. read more

Great local shop. Our dog Balto loves playing here for day care. Their packages make it really affordable. Our dog is really laid back but usually hates over night kenneling since he was a rescue. We left him here and when we got back he seemed lively as ever. Very friendly staff and I like the open set up they have. read more

I've been using Camelot kennels for more than 15 years. The service is very professional, our dogs are well cared for and come home happy from their vacation. We drive nearly an hour to board our dogs at Camelot. Once you find a kennel you trust, you stick with it! read more

The woman in charge here is more concerned with running a business than the well being of the dogs. When we picked our two dogs up and asked how they did throughout their stay all she said was "good." She didn't even seem to know anything about them. The second we walked out of the doors both of our dogs urinated as if they hadn't been let out in hours. The second we got home our dogs drank so much water, I've never seen them so thirsty. Very disappointed in the experience we had here and definitely will not be returning. The people running this place clearly don't know how to properly care for dogs. read more

Terrible place to bring an animal. I brought my two dogs there for the weekend and they both came home unhappy. One was actually scraped up had cuts on his stomach and paws. Unfortunately I did not inspect my dog while I was right there, should treated him like a rental car., because once u got home I noticed all these cuts. The sheet I laid down in my car was full of blood. I called the kennel repeatedly and the owner would not even be bothered to call me back. The manager said the dog was fine. I will never return my dogs there and I don't recommend anyone who actually cares for their animals to bring theirs either. Terrible terrible place read more

Everyone I know brings their dogs here and is always happy! The staff is great the facility is always clean and they'll give you a tour at any time which most facilities won't do. They're happy to send me updates of my dogs whenever I ask or will post pictures on Facebook. My dogs love coming here. I have a rescue dog that doesn't like strangers and he's always happy to go up to the girls who work here and give kisses and get pets when I drop him off. Camelot offers me incredible peace of mind taking care of my fur babies. read more

I boarded 4 dogs there several years ago. 3 of them in a clubhouse. Before the first day was done, I got a call saying that 1 of them was dead. Apparently, she had had a seizure, and the other dogs killed her. They gave me a choice of freezing her, or burying her on their friend's farm. I chose the farm. It was only when I got back that I was told that I would not be able to visit her grave. AND they charged me full price. Needless to say, I do not go there anymore. Apparently, they did not hear my dog being killed. I now use the Barkwood Inn in Charlton. MUCH safer facility. read more

I dropped of my dog on a Saturday Morn. and picked him up Sunday at 4pm. he was panting real hard all the way home. He ate very little at home for 3 days now. He threw up 4 times and has a bad case of the runs . He is lethargic and is not the same as I have known him to be. Something happened at the kennel. I called Camelot to ask if anything happened to him there and got a no. Why not a NO. Do not take your pet there. read more

I would probably rate 5 stars, but I've only had our dogs here for boarding. We take our dogs here 1-3 times a month for daycare, and the socialization with other dogs has helped them tremendously (they're both rescues). The caregivers worked to match compatible dogs, and it was the first time our dogs had actually been friendly with other dogs. The LOVE going to Camelot. Once when we left them there for about ten days, one of our dogs got an intestinal bug a couple days before we returned. We were out of reach except by email, so they contacted our two designated emergency contacts to discuss matters with them, and then called our veterinarian. All agreed that it was not yet serious enough to warrant an emergency trip, and they monitored the situation for the two days it took us to get home, keeping that dog adequately hydrated. It was the correct decision. They even procured and saved a stool sample for us! Upon examination, our vet agreed that our dog had been cared for appropriately. read more