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    Creative Clips Pet Salon

    3.5 (13 reviews)
    Closed 7:30 am - 4:00 pm

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    After I personally trimmed her nails

    We have been a long time customer of over 8 years and unfortunately our last experience was awful. Our pomapoo was apparently fully groomed in just 36 minutes when this usually takes 1.5-2 hours. She had very long nails, extremely dirty ears, and a tuft a long fur on her leg that was missed. We are not even sure she was given a proper bath. This has never happened before, but what is leading to this poor review was the lies and excuses given in regards to her grooming. Originally we were told they did cut her nails (just not the one with the nail cap), later they said her nails were just filed down not cut because they didn't want to cut them too close. There is no way they were properly filed down as I had to cut them myself and I have photos of how much was taken off. We were told to make sure the owner handles her appointments but that doesn't address our concerns with the her nails not being done as they have been in the past or her being given a bath properly. If the situation was properly rectified by apologizing and offering to fix the situation instead of backing up the staff that didn't properly do their job I wouldn't feel like I needed to write this review. I'm disappointed in the most recent service and it's unfortunate as we have 4 dogs and all of them have been groomed there previously.

    My shihtzu after her groomer

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    3 years ago

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    1 year ago

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    1 year ago

    My dog came back with razor burns. He was also in a lot of pain. Unacceptable and disappointing.

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    4 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    10 years ago

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    8 years ago

    Just used them for the first time for our Silky and Cairn. Great job! Friendly group, and they took really good care of our fur babies.

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    11 years ago

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    9 years ago

    We've brought our 11-lb dog here numerous times. They are always friendly, do a nice & thorough job and are a very good value. We recommend.

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    12 years ago

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    The Flying Fur

    The Flying Fur

    (24 reviews)

    The. Best. Doggy Daycare. Ever…read more I cannot believe there aren't more reviews of this place. It's family run (and I mean grandpa comes on a holiday at 6am to feed the pups who are boarding.) Alexa is the owner and main groomer. She is so genuine and her entire team simply loves dogs. She grooms really well. They cut nails perfectly too. My dog has been going here for 2 years now, every since I moved to CT. He has boarded there 10+ times I think. Before I moved to CT my dog had been to several other kennels. Since moving here, he had been to 2 others prior to this place. (brief review of one of the places below) This is really the best place. Flying Fur: GREAT location. Closes at 6pm. Dogs play and play right up until you pick them up, until 6pm if you come then. The puppies play area has huge open window to the parking lot, so everyone can see the dogs playing, having fun. Also, at previous kennels, my dog would consistently be returned to me smelling profusely of pee mixed with cleaning spray. Not here. He smells like when I left him there in the morning. How? No idea. He does play with upwards of 15 dogs in one day. Brief side review: Day Hill Kennels...they not only close down right at 5:30, they put the dogs in kennels starting at 3:30 to start cleaning. What's that about? Doggies are typically most energetic in the late afternoons. Also, not the nicest people in my opinion.

    9/19/25 I took my 8 yr. old samoyed to the Flying Fur Palace located…read moreat: 15 AVON RD BRANFORD, CT. OWNER: LAURA GIARDIELLO This groomer does not even deserve 1 star....totally incompetent. After nearly 6 hours in the groomers' "care" I picked up my Samoyed (Noelle), a champion show dog of high pedigree. I was devastated to see what the groomer had done to my dog. (See attached photos) and documentation) WITHOUT MY CONSENT she completely shaved Noelle. I did not even recognize my dog upon entering the groomers' basement. I was beyond devastated. After 4 hours the owner, LAURA GIARDIELLO texted me saying: "All done with grooming... had to shave her.....the matting was too much for me to de-matt". In reality, she was too lazy to properly groom a double-coated dog. The ONLY reason to completely shave a double-coated dog is due to a medical/surgery issue. I was appalled when she didn't even offer an apology nor explanation for her careless act. At this juncture I am seriously considering taking legal action against this groomer and THE FLYING FUR PALACE business. Be cautious of pet groomers who work from their private residence who "work from home" (their basements) as they allegedly are not monitored closely or or supervised by town or state officials. Note: Groomer's comment to me prior to leaving her shop: "It's OK, you don't have to pay me". Final thought: Groomers in private practice: NEVER shave a double-coated dog.... Also carefully read the 1 and 2 star reviews on The Flying Fur Palace and do your extensive research on local dog groomers

    Creative Clips Pet Salon - groomer - Updated September 2026

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