Sarah is an amazing trainer!!!! She took the time to demonstrate each skill and helped us at every…read morestep. She was so patient with us and our two puppies. We highly recommend her for anyone looking for dog training.

Our family was impressed with the training we received from Sarah at K9Elite! She was timely,…read morethorough, and more than patient with both our puppy as well as us human clients! She delicately showed us that we had as much to learn as our newly adopted puppy Bubba did! She informs you exactly what to expect before each lesson, asks if there are any particular struggles you'd like to work on and happily fits them in the course. We were given paper copies of each lesson with detailed items to work on as "homework", which was fantastic given our families' opposite schedules, we all had something concrete to read and see where exactly Bubba was at in his training if one of us was not able to attend class. We went from having an overly hyper, semi-destructive puppy with no boundaries to a playful, mentally and physically challenged pup who is now understanding that there are rules and rewards for following them. Highly recommend!

I bring my dog here to get her nails cut and I've never had a bad experience. The price is…read morereasonable and the people are friendly.

Very pleasant people. And that's about all I have to say that is positive about this establishment…read more I don't like to write negative reviews. If u look at my my history, you will see that is true. I'm incredibly disappointed with my experience at this establishment. We brought our labradoodle to a location in CT after months of no grooming due to covid -19. If you know labradoodles, u know they have very long hair which easily Gets matted, deep under the furry exterior. That location wound up having to shave very low to the base of the fur, but our dog still came out handsome as can be; fluffy tail and face, but low shave on the body. (As shown in the image provided) After waiting a few months for dog works to open, because it is much closer...our dog once again needed a groom desperately. We brush him daily - but we're advised by dog works that, that is not enough. (Due to the information they provided and friendliness, I gave them two stars) however our dog once again needed to be cut short. The problem is, when we saw our dog after already paying and generously tipping, he didn't even look like himself. My family owns a alpaca farm, I would much relate the shaving job to that of how we shave our alpacas once a year; uneven and rushed. All that is left fluffy on our dog is a portion of his tail. Our dog is still the most handsome boy but they took away his character. Will not be returning.

We had our first session with Scot today and it was extremely helpful and informative. We saw our…read moreAmerican Bully respond positive to his direction right away and we addressed some issues that have been very concerning for us. He taught us how to effectively communicate with our dog and I feel very optimistic that we will have an even better relationship with our dog now.

Scott was good to work with. He put things into terms that we humans can understand and he…read moreconnected very easily with my Neuro divergent son, which I had some concerns, about if someone was going to be able to,..... but my son picked it up beautifully. Scott in very matter of fact, very black-and-white terms, which was very helpfu! And our dog is kind of scary. She's a biter and I think with Scott's help we may be able to end that and repair the way we look at our dog and our dog looks at us. I'm looking forward to seeing how things progress with our dog. Thanks for the help Scott.

This is by far the best place to bring your dog. Not only are they experts on dog behavior and…read moretraining, but they will truly go an extra mile to prioritize your dog's specific needs. Sergio's love and passion for animals is very evident, as well as the staff that accompany him at K-9 & Pets Training Center. They are creative in their programming and will take the time to know you and your dog's needs to ensure their success. I am impressed with their professionalism and generosity. We love the family of staff at K-9 & Pets! - Carissa, Milo & Morchella

If you are looking for quality dog training or doggy daycare this is absolutely the best place to…read morego! Sergio and Rocio and their team are second to none! I call it my girl Ivy's home away from home, she loves them and being there! She started with them when she was about 13 weeks old doing puppy boot camp then daycare. They care for each pup as if they were their own. Go check them out you will love them too and so will your pup.

Petco, I just want to say these are absolutely HORRENDOUS conditions for these babies to be living…read morein... Cold, empty, dirty metal cage. Nothing but a food bowl and a water bowl and cold dirty metal bars to stand on. The amount of time these birds sit in these cages waiting for someone to have $800 to spend on them is crazy. They sit for months and months. The least you could do is give them something cozy to sleep in a toy and keep a clean cage, this has not been cleaned in weeks based on how much waste is at the bottom. I know because I have one of these birds and this is straight up neglect. Do your jobs and take better care of these precious babies. This is absolutely sad. DO BETTER.

We were just in today to get our cat vaccinated and the lady checking in customers was awful to…read moreeveryone in line. She looks like a 40 year smoker. She yelled at me and my husband. We did raise our voices back to say "please stop! Please just get us checked in" She yelled at us for letting someone go in front of us. We kept saying "please just get us checked in" but she refused. Then another employee who looked like she was twelve came over and told us to leave because we were raising our voices, even though her employee was too. She didn't even listen to us, just kicked us out. I have never been so disgusted with an experience in my life and will never visit again. The younger girl that looked like she was 12 was power tripping hard and threatened us with being Banned from Petco entirely. I am appalled. Very unfortunate because the last time there was a younger girl who was new that was so sweet, and the vet was quick. Hire better people, or your business will suffer. And get that 12 year old looking girl some lessons in deescalation and customer service. First rule is "ask what's going on" don't approach with a threat. My husband even returned to talk to the young girl and explain, but she was very resistant and unkind to him too.

Shannon was the best choice we ever made. We called her when our senior girl dog was not able to…read moremake it all day while we were at work. We also had a boy dog who needed eye drops in the middle of the day. I told Shannon from our first meeting that Twinkie was my girl and she needed to take good care of her. Her response was exactly what I needed to hear. Shannon took such good care of her up until the day we had to say goodbye to our beloved Twinkie. I'm so grateful to have Shannon each day with our dogs. She was especially helpful with our new puppy who was very hyper! Shannon was so calm and patient with her. I highly recommend Shannon!! She has been with us for years now and she will be with us for many more to come.

Shannon is an amazing caregiver for your fur babies. It's reassuring knowing she's there for our…read morepups when we are away. We have had some high maintenance senior dogs in the past several years and she goes above and beyond without making you feel guilty. Don't know what we'd do without her!!

Kasey Nash, Joyful Paws Review I'm writing this review…read morefor Kasey Nash, Joyful Paws, because she is a superb trainer and I'm very grateful that she trained our dog Daisy to become a service dog. Daisy is a mini labradoodle and was 2 1/2 when she began training with Kasey. Previously she had had two intermediate classes at the K-9 Connecticut Education Center. To summarize, in our first session Kasey explained in detail what would be involved, and stressed the importance of my involvement. Daisy had 20 lessons spread out over 6 months. Lessons took place in Kasey's very well equipped basement, Home Goods, Target, Petco, and Cabela Sports. Kasey sent detailed notes after each lesson on what and how to practice, and how to take commands to new levels. Daisy bonded with Kasey the first day, and became very excited at even the mention of "Kasey". After a 5 week evaluation period she received her "Service Puppy in Training Vest" (a proud day). Approximately five months later, Daisy did a fantastic job on her service dog test which lasted more than two hours. Daisy's primary task was location assistance and guidance. She learned to guide me through a department store such as Home Goods, stop at curbs outside, and more. To name just a few commands: Left, right, forward, outside, button, here, wait. Kasey's method was to explain a new command, demonstrate it with Daisy, then teach me to perform the task with Daisy. Lots of treats were used! Before the next lesson, Daisy and I practiced the new commands extensively, at least three times a week along with previous commands. To give you a few examples of Kasey's teaching, we spent an hour or so getting on and off the glass elevator at Cabela Sports. Daisy learned elevator etiquette and got over fear of accelerations and abrupt stops. The techniques I learned from Kasey allowed me to build on many commands during our practice between lessons. To name a few, elevator techniques were used to teach escalators. "Outside" was extended to "Back" and "Find the trail" while hiking. For fun, during one lesson, Kasey taught Daisy to push a "door open" assistance button. This took less than half an hour to my amazement. A year later Daisy still remembers this "button" command. Kasey organized a number of field trips with her other dogs in training: Mystic Aquarium and a Scavenger Hunt to name two. Kasey wrote an "Attestation Letter" about Daisy's training which was instrumental in getting service dog approval for Aer Lingus and later for EuroStar (train to UK). I highly recommend Kasey Nash to anyone considering Service Dog training.

I have been training dogs for 40 years. And training my own service dogs for almost 20. I have…read moreworked with dozens of positive dog trainers. But Kasey is one of a kind! I immediately recognized she has skills way beyond mine and has so much knowledge of dog training and working service dogs. Far beyond most trainers. She helped my current service dog brush up on some skills and fix a couple issues we were having. She helped me create a near perfect service dog. I am so impressed with her that I asked her to produce and begin training my next service dog for me when my current girl retires. Joyful Paws is AMAZING!

The BEST trainer for my dog Phoebe who struggles with anxiety, reactivity, and aggression towards…read morepeople/dogs. Not only did she transform Phoebe into a more confident girly, she boosted my confidence in handling her. Ang came into my life when I was really struggling with my dog. I truly don't know what I would have done without her!

I was originally nervous to do a board and train because my dog is like my child. However, I've…read moreknown Angela since high school so I was able to trust that my Doberman would be safe and cared for. I rescued my dog around 6-7 months old. Adopting him at this age meant he already had some ingrained bad behaviors that were hard to break. Angela was able to come up with a training plan that not only addressed my dogs issues but also my own issues/fears. She really made the process comfortable for both of us. Thanks to Angela's expertise and patience, my Doberman and I are now able to accomplish so much more together.