Definitely a wide variety of items for patio to sun move furniture. Take note it is on the high end…read morebut you pay for what you get the ultra plus pillows are comfortable as you sink into the many clouds. The swivel chairs and rockers are definitely one to notice as comfort and quality are priceless. If you do stop by ask for Nancy she will take good care of you taking the time to learn what you like what fits your taste and find that right piece or pieces that fit you.

We were working all day and didn't think we would make it to the store before closing on a Friday…read more We made it with 30 min to spare. The store had an incredible collection of outdoor (and indoor!) furnishings. Jason and the saleswoman who was on the floor were very kind and didn't rush us - it was the end of their day, too! Lucky for them we already knew what we wanted. (They also had a real sense of style and design to help us select pillow fabrics.) Before we left we bought a couch, 2 chairs and a table! So happy they are close to us and I can't express enough how impressed I was with the showroom and the staff knowledge of products and their overall customer service! We will be recommending them to our all of neighbors.

Kasby's at the Lake / Casual Living is a furniture store with a focus on outdoor living products…read more In addition to a wide selection of furniture, they offer Sunbrella products and deck furniture cushion replacements. Fabric selection is extensive. This is not a Target or Walmart style business. Prices are what someone might expect when placing a custom order for a higher quality product that is expected to last a fair amount of time. We did have some issues with our fabric selection (twice) but the business owner and staff handled the problem with professionalism and extraordinary customer service. We will definitely be back when it comes time to replace our furniture.

We were on the hunt for some new patio furniture and Kasbys was on our list to visit…read more We actually found a piece of furniture that we loved, but unfortunately we did not end up supporting Kasbys. Just a couple things of note: 1. When we visited the store, I asked for a quote on the piece we loved. It was clear the associate was questioning how to enter in this piece as it was new for this year, mostly questioning what seat padding goes with it. Of note, to give me the quote she asked for my phone number, and actually stated it was just used for the quote but they would not be calling. 2. I called back as I wanted a different fabric that was quoted, and the person who answered the phone noticed the seating was inputted incorrectly. Luckily he was knowledgeable and corrected it. Who knows what would have happened if I went through my original order. 3. Kasbys advertises on social media lowest price guaranteed. I actually inquired about this as I found the same exact piece at 20% less with another small business. They came down slightly, but still not enough to support Kasbys. 4. After my inquiry on pricing, I ironically received a couple followup calls for my interest on ordering the piece. While we ended up buying the piece from another business, which is now bringing us much joy, I point out my review as Kasbys could have earned our business with some improvements.

Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.

Legacy was very friendly and professional throughout the entire process of our kitchen remodel…read more They remained patient when other variables which were not in their control changed the schedule and delivery. The template and installation team were very efficient and professional as well. I highly recommend this company to my family, neighbors, and friends.

Needed about an 1/8 of an inch taken off of our countertops so our new stove would fit. (They…read moredidn't do our install, this is an older home.) Everyone I spoke to was very kind and we got on their schedule right away! The guys who came out to do the work did it quickly and all things considered, didn't leave too much dust! I would call them again if we ever need work done on our quartz again.

Love the store and products…read more Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.

Great place if you are looking for a to remodel a house on your own. They have lots of good looking…read morecabinets, flooring options, kitchen tops, and doors. We use them mainly for the cabinetry. They have several difference option on the stains and designs. They mainly deal with contractors and condo renovators, so they do not delivery. It is pick up for yourself only. But there is a UHAUL rental right down the road, which rents trucks for about 25-30 a day. Bottom line, you can get good quality cabinets cheaper than pretty much anywhere else around town, but it more of a do-it yourself-er place.

My pump stopped working and I assumed I was looking at a huge expense to replace it. They sent…read moretheir service technician, Ricky, with the new pump but he checked my old motor thoroughly before just replacing it and found a loose wire. After repairing the wire the old motor is working fine which saved me a huge expense. Kudos to Ricky for being so thorough and saving me money !!! Great customer service !

I bought my pool from these guys not knowing anything about pools. They we're willing to answer any…read morequestions I had to help me get started. I have had my pool now for about 4 years and they still are willing to help me with any problems that I have. The staff is very knowledgeable and on top of pool chemistry. They are always so nice and welcome you when you come in the door. I have tried other cheaper pool chemicals that didn't work so well (shame on me) and had to go back to them to get my pool straightened out. (expensive lesson) It is about 30 minutes away from my house but we'll worth the drive. It doesn't matter how many times I take a water sample in there they are always willing to test it no questions asked. Sometimes I need nothing and they don't try to trick me into buying anything. I love this place and I trust them with my pool. Thank you staff and owner of imperial pool.

When my wife & I bought our house in Charlotte we bought our second spa from Kevin, the owner of…read moreMister Spas in Pineville. We still have that spa & use it whenever the weather gets cold. Its about 9 years old and the only part that had to be replaced was a control board. I visited him a couple days ago to pick up some new filters and a jar of bath crystals. There are probably other spa dealers in Charlotte but Kevin has always given me great service. I'll be buying my next spa from him too.

Kevin and his crew just finished installing our spa and the experience from the first time we…read morewalked into the store until now could not have been better. We had a difficult spa situation, both in regards removing the old and installing the new spa in an ackward place and our needs regarding safetly getting in and out for two old people. Kevin came to our house several times, considered the situation and at one time indicated he was not sure he could meet our needs. We worked together and he did more research and was able to develop a plan that has worked. I never felt he was upselling, in fact we decided on our own to get a higher cost unit. I am amazed at the negative reviews, nothing could have been more different in my experience and I would highly recommend them. I will do another review of my operating experience in a few months. Frank W.

4 years in and have continued to have good service from Kiker. They just helped me replace my salt…read morecell, which I didn't even know was still under warranty , no issues at all. Special thank to Sarah who still answers any question I send her.

The customer service is terrible. I have used Kiker twice and both times the communication has been…read moreterrible. Two years ago, I needed a motor installed, I had to keep reaching out to find out when they were coming, I then didn't get the invoice for over two months. Now, I need another motor already, I was told the lightening must have fried it. I called and ordered the motor with them and asked to get put on the schedule. Now, going on 4 weeks and nothing has happened. I keep having to reach out to them and ask when will the motor be installed. Over a week ago was their last response, I asked and was told the motor "Should have been on the truck yesterday", and then no further response. I have left voicemails and text messages, with no response. They simply do not care.