I am completely satisfied with the service from Autumn Air. Last year, they saved me from…read morepurchasing a new furnace (that I didn't need) when a previous company incorrectly told me that my heat exchanger was bad and strongly suggested that I replace the furnace immediately. I was surprised and upset. Got a referral from a family member and called Autumn Air. Craig thoroughly inspected the furnace and found no problems. It is an older furnace but is still safe and functioning. Today, Scott and Aiden (hope I got the names right) came out and the furnace is still working safely. They noticed the filter was still clean so didn't replace it with the one I purchased a few days ago- saving me money again in the future! They explain what they are doing, are professional and I feel confident with this company! Everyone in the company that I have dealt with from requesting an appointment to service is friendly and professional. Great value compared to others that charge less for service call and try to make you buy a brand new furnace Highly recommend this company!

While at work, my forced air furnace locked itself out and the temperature dropped inside to just…read more51 degrees by the time I got home. I called an HVAC company my GF recommended but he couldn't do the work that Friday. Randy recommended Rob at Autumn Heating & Cooling. Rob surprised me by showing up within an hour. He got the furnace--located in my attic space--running and wasn't even going to charge me! Sadly, the blower motor failed within two hours and shut down. Rob IMMEDIATELY had his crew locate the part and by 4:00 of the same day, they had it replaced! Excellent service and easy to work with. I strongly recommend calling Autumn Heating & Cooling for all your furnace needs.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

These guys are the best! We had them install our AC unit for us last year when we bought our house,…read moread they cleaned all our ducts as well. I was extremely satisfied with their customer service, cleanliness, and that they took the time to explain everything to me. This August, when we had that record rainfall and flooding, our basement got over 30" of water in it, totaling our furnace and water heater. I called Brisendine the next day, and within 2 hours Mike was at my house! Needless to say, we also had them replace our furnace and water heater, and again, I couldn't be happier with them.

Been using Brisendine for years. Family owned. GREAT…read morecompany! Honest, wonderful service.

Had our Spring Service done by Scott. We are all set for the upcoming hot weather that is coming…read more Great job Scott as always. Thanks very much.

Prompt and professional, as always. I live in the county, which usually adds extra cost ex…read more deliveries, or time delays/limitations ex. only certain days of the week. I called today after 4pm after my hot water tank stopped working, they showed before 6pm same day. Prompt and professional as always.

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

The owner came out, he was very friendly. However, the pricing was not within my budget.read more

My hubby called today to schedule a maintenance call on the furnace they installed 2 years ago. We…read morehave been paying $23 a month to get preferred service. Was advised that earliest appointment was in January 2027. After a long phone conversation, was finally able to get an October maintenance call. She told my hubby that we would had to call in August to get maintenance done earlier. She stated this was their busy time. Then what the heck are we paying for maintenance if we can not get a timely appointment? Beware.

Had to replace a hot water heater recently. They checked it out and installed the equipment same…read moreday. It doesn't always work out so smoothly, but in our case, things fell into place. These guys are nice, and work to help the customer as quick as possible.

I called them very late on an extremely cold day. The receptionist said she wanted to reach out to…read moreher boss to see if they could come by. she asked if she could call me back and did so, within minutes. They Dia my forty-year old furnace and it was clear it needed to be replaced. They emailed me three options within the hour and I was able to get it installed the next day. Aaron was my tech. He was courteous, competent, and professional. He even spent time at the end of the job to make sure everything worked properly. He went over the mechanics and left me comfortable with how things work. I would not hesitate to recommend them!

When I had a problem with another AC & Heating company, I called Mr. Furnace & spoke with Tony…read more Tony was so overwhelmed with installs that he apologized for not being able to do business with me. Yet, he always had time to answer my questions & take my phone calls. As a matter of fact, after the install of my new Trane XR14 4 ton by another company, he called to ask how things went. That, is customer service above & beyond. . . & quite refreshing. Thanks for everything Tony. I will not forget you and/or Mr. Furnace for my future AC & Heating needs :)

Mr. Furnace provided a quote, but the final charge differed. The technician disconnected thermostat…read morewires, stated three issues with the furnace, and presented two repair options: $1,650 or $12,540 for a new furnace and AC. However, the actual issue was merely a faulty thermostat. The company owner displayed unprofessional behavior towards me and my wife. After a refund and reassignment, another technician restored power to the furnace by reconnecting the wires. It appears Mr. Furnace may be engaging in deceptive business practices. use at your own risk.........