What a friendly group of people! From the minute we walked in until we left, these guys were…read moregenuine and helpful. I recommend!

Great selection of rentals ! Amazing multi-lingual staff ! My wheelchair was also able to fit…read moreeasily through the door so I would say this shop is ADA friendly ! This shop spoiled me with my helmet rental ( was able to rent a Pret for a very reasonable price ) ...didn't know how lucky I had it until going to other local mountains shops like ones in Breckenridge which only offered giro or head helmets . Highly recommend!

This year, I decided not to fly my Volkls out to Colorado, so I went rental shopping around…read moreLionshead for a good performance set. Thankfully, I stumbled across Performance Sports, and one of their awesome staffers, Bullitt who hooked me up with a nice deal on some great gear! This may seem small to some, but all their benches lift up for storage, which is a HUGE plus in my book. Now I don't have to stop at a locker to drop off my regular sneakers/boots...I can just leave my kicks right there in the rental shop. When I returned later that day, swapping skis for shoes was an easy process... I was walking out the door and off to some après ski pubs in no time!

They did an amazing repair job on my skis last year and I will be forever and did it to them…read more They're always friendly have great local knowledge and are experienced in all aspects of gear fitment.

Great service, knowledgeable, friendly, great equipment, convenient, complementary overnight ski…read morestorage, close to Lionshead gondola, reasonable prices (considering it's Vail).

We recently visited Vail and rented the e-bikes from Charter. The experience was exceptional. The…read morestaff (Mitch & Patrick) were great and the bikes were amazing. We rode along the Gore Creek path for about 28 miles total. The views were spectacular and the bikes made it so much better. I'd recommend Charter and the e-bikes to anyone looking for a good way to spend 4 hours exploring the Vail area.

I rented a really awesome E bike and put it on auto and had a fabulous bike ride to East Vail and…read moreback. My staff was so helpful and gave me a great bike.

Went to Christy's on two occasions looking to buy a full new setup: set of boots, skis, poles and…read moreboard bag. Both times the employees were condescending to my questions and curiosity about their products. I dealt with Alex - who was very cold and uninterested. I had to engage him and drive the whole convo as wasn't greeting anyone. And also dealt with a heavier set gentleman with glasses (wearing a polo shirt).. who was condescending and gave a know it all vibe. I asked him to try on a pair of boots, and he basically said no, and shut down the conversation. I took my business elsewhere and spent $2200 (including the same boots I wanted - and for $100 less). I would recommend either shopping with Ski Mountain All-Stars (Avon) or Vail Sports (next door) - both super friendly and actually have better prices for same items.

If you're going to rent while you're in Vail this is the place to do it!…read more Extremely knowledgeable, kind, generous, friendly employees (shout out to Blake) for being our "go to guy" for helping us make the most of our ski trip. His knowledge of products and where to go / what to do made our new years ski trip here unforgettable. We truly will not forget how we were welcomed / treated here and will always go here when we're in town. Thanks Blake and Matt!

From the owner: Vail Sports provides convenient slope side locations, custom rental solutions, a huge selection of…read moreequipment and apparel, and the Valley's most professional staff.

Came back here to rent here for the second year in a row and had a great experience again. Taylor T…read moreand Clara were both so helpful and efficient at getting us through the process on the busiest week of the year. And so kind and wonderful with my daughter. I would recommend renting here to everyone not only for the service but for the convenience it has being right at the base. Taylor and his team will take great care of you!

Horrific customer experience and service. There were so many confusion on the return process with…read morethe employees, maybe due to the language barrier of their staff who spoke very little English. Most of the staff were young adults from Peru, Argentina, Brazil, etc... lacked any work ethics, majority were chatting with each other or on their phone, not helping customers in line. Would not recommend doing any rentals or returns at the resort locations. You will get much better experience and treatment at the actual Epic Mountain store fronts instead. The only positive is the convenience of returning your rental at the resort after a day on the mountain.

Needed to rent some poles in a pinch and they were fast and inexpensive. Easy stop on the way into…read moreLionshead from the parking lot.

My daughters and I rented skis for the week and we could not have had a better experience renting…read morefrom this location. Each employee we met (Chris, Dan and Taylor) went above and beyond to ensure that we had Al what we needed to make our time on the mountain enjoyable. Being able to keep our gear there at night was so helpful. Special shout out to archie the wonder dog. We will be back and we will for sure be using Base Mountain for our gear. Thank you!!!!!

My wife and I were trying to out the boots and binder for our snowboard, Brandon C. and Adlan Y…read more(and one other lady that we couldn't remember the name) were extremely helpful, guiding us through selections and recommendations to ensure we both find what's the best for our needs. We are so sold and will go with Burton, thank you both Brandon, Adlan and the staff

So helpful, knowledgable, and kind! Everyone I talked to at the Burton store was great. Ask for…read moreJen, she's awesome. 5/5 for sure for all your snowboarding needs

My family and guests staying with us in Vail Valley where we live 4-5 months a year dropped in for…read morea visit to discuss an issue with a product (a decorative candle) purchased at Gorsuch (Vail location) that we believe may have had a design flaw that caused the candle to catch fire. Although my experience in the store conveying the issue to the manager could have been better, it was eventually escalated to Gorsuch's Director of Operations and then to Renie Gorsuch, who co-founded the store with her late husband, Dave. The Director of Operations was very accommodating and helpful, showed sincere concern about my experience , and wanted to be as cooperative as possible in terms of sharing my experience with the vendor (manufacturer of the candle) to further investigate the candle's design and materials. I received a beautiful wooden and pewter serving piece as a goodwill gesture, which was much appreciated and as a sign of encouragement, that Gorsuch is trying hard to retain customers, instill a culture of friendliness among the store staff, ensuring customer satisfaction, and meeting the challenges of a labor shortage. Thank you, Gorsuch!!

Years ago, this was one of my favorite shops. Now the staff is rude (and the customers are…read moreobnoxious with lukewarm IQs) and the quality is sub-par. Just avoid it. Go directly to the brand or artist if there is something you want to purchase from Gorsuch.