This place was really adorable. Great location in a nice area. They had a great variety of pet…read moresupplies. They had cats to be adopted at the front and a cute store cat that meandered around the customers. They had a couple adorable chinchillas and some other small animals for sale. If you are interested in a baby Guinea pig, they had some really young ones, so cute, the size of larger hamsters. They had an area for self-service dog washes and we spotted a happy customer at the front checking out. They seemed to have a really nice variety of products for all pets. It was also a large and spacious store. A nice place to shop.

Animal cages are filthy. I have reported to store staff and have called corporate twice to report…read more The store has a terrible smell.

I've taken my dog here 4 or 5 times before with great results (thanks to Jen) but this last time he…read morewas butchered by a different groomer who had no business working with dogs in a salon. I was told the other groomers all quit so I guess Jessi was taking it out on the dogs she 'grooming'. We won't be returning to PetSmart on West Main.

Petsmart stuffed my dog in a kennel for two hours while completing other appointments in the…read moregrooming dept. He was so distressed that they had to cancel his appointment. None of their process was explained to me. From 5-7:30 they did nothing but stress out an animal unnecessarily. I will not be returning and ask that you consider whether warehousing animals to increase the amount of grooms in a day is humane.

We have been customers of Barks for several years. As a matter of fact, our Schnauzer Terry chose…read moreour family when we were picking up our late Border Collie/Golden Retriever from a Barks grooming treat. That was over 10 years ago. Yes, Deb provides a great service to the canine community with Foster care. It is a wonderful convenience to have a reliable local boutique style pet shop and pet grooming facility right in the neighborhood. The best part is Deb also carries a unique selection of premium pet food for our discerning four leggeds. She took the time and made the effort to order samples of a newer food for one of our pets who had gastric challenges, plus made many recommendations as we tried different food options. The store is always clean, well organised and with plenty of special and unique treats and goodies to bestow upon your lovely pets. The staff is cordial, friendly and attentive. I absolutely love the report cards from the groomers, who truly listen to what I request at each grooming. The dogs are always eager to visit the store and eagerly head to the grooming room with no fuss. Head on over to check out a local neighborhood favourite and, should you forget your mask or need a spare one, pick up one in the store along with some toys and treats for your pets and, be sure to schedule a future grooming appointment. Every pet surely deserves the special Barks 5th Avenue TLC. The Clarks

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !

Kind, accommodating and helpful They treat you and your dogs…read moreas you are family Plus Kelsey the groomer is the best in the area

This place is amazing and the BEST. My pup Vega has been displaced from her home due to flood and…read morereconstruction work and we've been forced to be out of our normal routine and her nails were out of control. Kelsi and Amber got her in right away and got her all fixed up and so easy and so fast. Kelsi is the absolute best we've found in 15 years of needing nail trims! These girls deserve all the support and business! LOVE.

I'm always greeted when I come in. The young man who helped me was great. He helped me find what…read moreI needed and carried it out to my car. Always try to buy local.

Pet Supply Plus consistently has the best service, they have fun promotions and good prices. They…read morealso are very well stocked. The only improvement might be adding a dressing room so clothes can be tried on in private. My Winnie the wenier dog was so embarrassed trying on clothes in the store right in front of other dogs male dogs. Otherwise we love shopping at pet supply Plus they are so fun and helpful great prices clean store unless I've been in it no kidding just kidding. Thank you

Don V I have been a customer for quite some time. Late…read moreyesterday I purchased a shrimp and a blue Tang. When I got home I noticed a white spot on the Tang's fin. It was too late to call the store. This morning the tang was dead. I went back to the store explained to the manager{?} that the fish had a white spot on the fin which suggested that the fish was sick and died in less than 12hrs. I asked for a refund and she told there was no refund on saltwater fish. My point, however, is that the policy needs to be a little flexible in certain circumstances such a a fish dying in less than 12 hrs. I believe that I should of gotten a full refund or store credit. The manager would not agree to any reimbursement what so ever. That's gggreat customer service. Wont shop in that store anymore.

Andrea yesterday was super helpful and made my experience of bringing home Simon a fantastic one…read more She is very knowledgeable and passionate about reptiles and I could tell she truly cares. The nice gentleman and lady at the cash register were also very helpful and made the checkout and loading process smooth. (I wish I remembered their names) Please consider hiring more workers. I saw the staff get bombarded all at once but they all handled it perfectly. Which is the only reason it's not five stars. Best Petco I've seen!

Dog wash station: - very convenient…read more - towels shampoo cotton balls treats included plus many other features - open to 9pm!!!! - pay without having to use a timed machine My dry clothes and untrained back will enable me to pay the extra $5 over the local competitor.

I am absolutely in AWE of this place. The second you walk in the place is immaculate! So clean and…read moreorganized to a T!! The associates are so welcoming and helpful! They are very knowledgeable about every animal I asked about! Not a question I asked stumped anyone. I bought a bunny from here! She's simply adorable and amazing, my whole family is in love with Aria! They have such a great variety of bedding, food, toys, pet care and treats to choose from! And omg.... In the back of the store is the amazing thing I'm going to take advantage of very soon, a self doggie wash! You can bring in your puppy or dog and wash them yourself, they provide EVERY SINGLE THING, rub, shampoo, conditioner, dryer, treats. Leashes, the room is enclosed for safety and the awesome part is THE CLEAN UP ADTER AND ITS ONLY 10.99 for a doggy under 50lbs!!! I can't wait to try it out on my doggies! I am a big pet lover, so I will comeback weekly, I have 3 dogs, 2 guinea pigs a bunny and a kitty!!!

The best pet shop in the area. Very knowledgeable, kind, and helpful staff! Great products!read more

I cannot really recommend this establishment because I feel I was deceived. I bought 3 bottles of…read morea product that was for 60 days of treatment (so 180 days in total). I bought it on their website, so it was mailed to me. The expiration date was for the end of April (30 days away). I called to complain and they told me it was clearly marked on their website. It wasn't marked at the top of the page by the product name & it wasn't marked by the order button. It was marked below all of that in a place that I never scrolled to because I didn't need to. Very poor business practice selling expired product without clearly marking it.