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    PetSmart

    2.9 (46 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

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    I took my dog to Petsmart 12/8/2022 and Emily G completely butchered my dog. I have taken my dogs here previously at least 4 times and never had any complaints. This time around my dogs haircut was half-assed. My dog was at the groomer for 4 hours and in return this is what I got. I can say for a fact this was NOT worth 4 hours of work. I asked for her to get the closest shave possible all over body minus the tail and ears to which I wanted a trim. This is what I got back. On one paw the nails weren't even trimmed. Her tail wasn't brushed out as there were knots in it. The paws weren't shaved down. The back has patches of long hair mixed with buzzed hair. The worst part of it was her head. She was given back to me looking like a bobble head which isn't even remotely close to what I asked for. While I was there I asked if her head to be shaved shorter and was told "it's not possible." However, that isn't the case when I went to petsmart previously. I paid $57 for bath & haircut. I even added $35 for the holiday package which included holiday bandana, cookie, coupon book, teeth brushing, and nail grinding. I received none of those upon checkout, I was rushed out the door. This horrible experience has me not coming back and I advise everyone else to groom your dog elsewhere or at least not with Emily G.

    Bob S.

    We have had our Newfoundland groomed here twice now and they have done a really good job every time. The entire staff was friendly and helpful. Surprisingly good work for a chain store. They act very local.

    The after effects of these "professional groomers"
    Matthew K.

    Sliced my dogs dew claw when we sent her in for a grooming. We brought her back again a later time and informed them of what happened previously and guess what they did it again and now I am at the vet waiting to pick her up. This place should be banned. I don't understand this whole "its a pet so who cares if we do a good job or not" mentality. Do your job or go work at burger king.

    izzi after getting a haircut at Petsmart.

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    7 months ago

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    1 year ago

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    5 years ago

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    2 years ago

    Our dog got kennel cough here. She was there a really long time because they were training other people there. Very disappointed.

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    1 year ago

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    4 years ago

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    3 years ago

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    6 years ago

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    3 years ago

    Great place for a nail trim for my easily scared pup. They are not overbooked and have done a great job each time, their prices are great.

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    2 years ago

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    3 years ago

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    11 years ago

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    11 years ago

    Dropped off the dogs for a bath and cut. Nail day at the spa. They look spiffy. The girls did a wonderful job.

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    4 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    6 years ago

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    10 years ago

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    9 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    14 years ago

    Took my YorkiePoo to obedience training here with Holly--- we would recommend it!

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    12 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Trainer Jen was so good to us and our dog Bubba.

    Mentioned in 2 reviews

    Read more highlights

    Tip Top Tails

    Tip Top Tails

    (2 reviews)

    We have used Tip Top Tails twice and have been extremely pleased both times. The first time Mr. and…read moreMrs. B. hired Holly to help them with some separation anxiety their foster dog was experiencing. Holly was a wealth of knowledge and set out a clear plan that made it easy for my parents to follow. We were able to set up a simple schedule and re-set their daily routine to include Holly's training games which helped improve their foster's situation. Mr. MVP and I recently hired Kelly to help us with our senior Aussie and her dog park issues. We are members at Meadow Run and our senior Aussie, although a huge fan of the park, is not a fan of the wild puppies and the erratic running and playing. She has also grown very protective of our younger Aussie and started to get bossy when another pup wanted to play ball. Both of our Aussies know all their commands at home, but at the dog park it can be hit and miss. Kelly helped us set up easy and very reachable goals to work on with our senior girl to help her understand that playing dogs are just happy dogs and she has nothing to worry about. Her behavior improved almost instantly. Per Kelly's suggestion we also started working on commands more seriously at the park and both girls have been doing amazing. We picked Tip Top Tails above the other trainers in the area because they focus on positive reinforcement, only. I heard from a friend who used another training company that they use squirt guns to spray water when the dogs do something wrong and choke collars for correction we wanted absolutely nothing to do with that. Kelly and Holly use treats, positive commands and the jolly routine (which is something we had been using for about a year already, which was so nice to hear!). Holly met with Mr. and Mrs. B on a Sunday at their house and we met with Kelly at Meadow Run on a Saturday morning - both private lessons. Tip Top Tails has group lessons, puppy classes and a whole bunch of other class options. We just signed our youngest Aussie up for a private dock diving lesson next week at Meadow Run with Beth, another trainer at Tip Top. We would highly recommend Tip Top Tails as a training option. Mr. MVP and I have read all the books and done weeks of research and even though we knew a lot of the information Kelly shared with us, we still learned quite a bit.

    Great experience with the trainer Beth, she seems to really know and love her work. They keep…read moreclasses small and manageable.

    Oak Ridge Feed - Welcome to Oak Ridge Feed!

    Oak Ridge Feed

    (8 reviews)

    I live in Kalamazoo, I just have an out of state phone number that I never switched when I moved…read morehere 5 years ago, and that is why it's showing up I'm not local, but I am talking about the right place. I would like to preface this by saying I love this store and the people there are GOOD people, but the bad review is about a product they carry. I purchased Dog Rocks to make my dogs' urine stop turning the grass yellow. These were heavily promoted by someone at the store as working, and they are not cheap. Well, they didn't work, and when I researched these online, not only did I find they are basically a huge scam, but I found that the reason for the discoloration on the lawn is caused by ammonia, which in turn is a result of NORMAL KIDNEY FUNCTION. So even if they worked, would I really want to give my dogs something that alters their kidney function just to make my grass look better? More research showed if they DO anything, they just filter the impurities from the water in the water dish, and do not change the ph level in my dogs' urine, which is determined by kidney function. I wish I had looked into this first and really thought it through before spending the money on them. And nice people at the store, please do your research. I know you care about animals and your customers, but I think someone pulled a fast one on you, and you should just stop selling these.

    These guys always do a great job grooming our pup. They use special shampoos to help the sensitive…read moreskin of Newfoundland's too. The staff is very knowledgeable on all types of pet foods and treats. They also hav a great bird food/feeder section. With food for all kinds of wild critters you may enjoy watching at home. I also love that it's a long standing, local business!

    PetSmart - pet_training - Updated May 2026

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