1. Hounds & Co

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Portage, MI

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Hounds & Co

5.0 (6 reviews)
Open • 9:00 am - 6:00 pm

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Response time

2 days

Response rate

100%

Services - Hounds & Co

Bath and groom only

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Recommended Reviews - Hounds & Co

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1 month ago

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Robert A.

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1 year ago

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Robert A.

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1 year ago

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Robert A.

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4 years ago

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4 years ago

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7 years ago

Best pet store in town! Staff is amazing, clean environment!

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The Parchment Poodle - Recent puppy cut in my puppy

The Parchment Poodle

(9 reviews)

This place is relatively new to my area and recommended by my vet. I have a Barbet which is not a…read morecommon dog but is the ancestor to the poodle and the "water dogs" you hear about. Having a less common breed I came prepared with what I was looking for in the cut but figured my first visit might be a learning curve for everyone. My how I was surprised! The proprietor James is super great with dogs! They already had a couple dogs get trimmed and things seemed to be running like a well oiled machine. I made an appointment a week before, I got a courtesy reminder the day before and they were ready for me when I arrived. Theirs a yelp coupon for first time customers too! I showed the owner the pictures I brought, he was friendly and courteous and talked to me about what they would do to make my dog look beautiful. 2 hours later they were just finishing up and I could tell it was a great experience for my puppy. She was all trimmed up, with clean ears and a wagging tail. As I was leaving some other dogs were on their way in for their appointment. Clearly a popular place and people seem to like the experience. I didn't give five stars because i wanted to leave room for my next couple visits when they do more than trimming her legs, face and butt. I'll make an updated review then and hope to give that last allusiveHowever, so far I would recommend them to anyone in the area looking for a friendly competent groomer. Follow up: After several visits I am convinced these groomers are fantastic. They know me dog when I call, they learned about the specific cut for the breed and my dog looks so beautiful!

Always polite, the shop is warm and friendly and my dog is never fearful being left…read more Love the results they do good work!

Oak Ridge Feed - Welcome to Oak Ridge Feed!

Oak Ridge Feed

(8 reviews)

These guys always do a great job grooming our pup. They use special shampoos to help the sensitive…read moreskin of Newfoundland's too. The staff is very knowledgeable on all types of pet foods and treats. They also hav a great bird food/feeder section. With food for all kinds of wild critters you may enjoy watching at home. I also love that it's a long standing, local business!

I live in Kalamazoo, I just have an out of state phone number that I never switched when I moved…read morehere 5 years ago, and that is why it's showing up I'm not local, but I am talking about the right place. I would like to preface this by saying I love this store and the people there are GOOD people, but the bad review is about a product they carry. I purchased Dog Rocks to make my dogs' urine stop turning the grass yellow. These were heavily promoted by someone at the store as working, and they are not cheap. Well, they didn't work, and when I researched these online, not only did I find they are basically a huge scam, but I found that the reason for the discoloration on the lawn is caused by ammonia, which in turn is a result of NORMAL KIDNEY FUNCTION. So even if they worked, would I really want to give my dogs something that alters their kidney function just to make my grass look better? More research showed if they DO anything, they just filter the impurities from the water in the water dish, and do not change the ph level in my dogs' urine, which is determined by kidney function. I wish I had looked into this first and really thought it through before spending the money on them. And nice people at the store, please do your research. I know you care about animals and your customers, but I think someone pulled a fast one on you, and you should just stop selling these.

Petco

Petco

(35 reviews)

I frequent this location for the grooming salon. I made an appointment online and Stacy called the…read moreday of the appointment to let me know the groomer was out that day due to a medical emergency. She offered me several other time slots the same day. When I arrived, my dog was taken right back and Stacy did a phenomenal job. When I took the invoice to pay to the cashier at the front of the store, the registers were empty. I saw a manager running up to the registers and was going to say "please don't run, I'm in no rush." Before I could say anything, she screamed "Austin!" twice. The door to the back office popped open and here comes Austin. He snatched, I have a paper cut to prove it, the invoice out of my hand and scanned it. He gruffly said "tip?" I stated my preference and that was it. The manager walked by and Austin said something about the schedule to her. I asked if he was having a bad day. He said "you could say that" and proceeded to tell me about his overpriced apartment and how he couldn't afford the rent. Dude, I'm just here for my dog. I get we all have bad days, but unloading on a customer about personal stuff is not cool to me. Also, instead of screaming twice, couldn't the manager have checked me out? The groomers are great. The customer service people could use some work.

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

Hounds & Co - groomer - Updated October 2026

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