My parents have brought their dog here before but have tried a few other places since. I feel they…read moredo a good job and are efficient. We dropped her dog off and she was done in an hour and a half. She was washed, trimmed, nails and looking pretty for $65. Since she hadn't been in a while, I was nervous we would get scolded and a lecture but they were nothing but pleasant. 100% improvement and her dog was happy when she arrived and when we picked her up!!!!!

The owner does a wonderful job with my Ragdoll cat! It is difficult to find someone with…read moreexperience with cats. My cat is feisty but she has no problems with her. I can't seem to keep the mats out of my cat's fur and she shaves them out without it looking bad. I've never bathed my cats before but I did this last time and her fur is so soft! I'll probably be doing that again. Highly recommend.

FYI: they only take cash or check! Was skeptical of coming…read morehere but decided to give it a try. I had been bouncing around groomers for a while. Why? Well, I have a miniature schnauzer and the various places I've tried didn't really WOW me with their grooming services. But this place definitely did!! Definitely kept my pups beard long, nails trimmed short, skirt was kept long while his upper body was cut short.

I have taken both of my dogs multiple times and was happy with their cut. However, I took my small…read moreshipoo to get groomed yesterday since he was getting matted and shaggy. After picking him up, the groomer said he did great and had no issues. When I brought him home, I noticed he was licking his stomach area and upon checking he had a gash that was red and irritated. I called, spoke with the owner and all she could give me was an "I'm sorry" and that "they didn't know it happened". As a professional, shouldn't you check your work and ensure the animal is safe and comfortable?? Do NOT take your dog here because their lack of empathy and professionalism is sup par. I was truly disappointed.

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !

Even though they cater more to dogs, they do carry cat supplies. My cat loves the scratch lounge,…read morewhich I bought there a year or so ago. It was in pretty bad shape from lots of use so I stopped recently to pick up a new one. They were out of stock, but within a few days they called and said they were now available. Great customer service.

Highly recommend J&K Pet Services & training. Outstanding…read morejob on our Wheaten Terrier puppy trim. Training is also outstanding! Jennifer is a trainer and one of the best. Katie is the groomer and also one of the best. Great supply store for leases and pet supplies. Great tips and recommendations from both of these fine ladies. Recommend to all pet owners. You owe it to your dogs to go here for training and grooming!

Training: Jen is so patient and knowledgeable. She can help you with basics or specific behavior…read moreproblems your dog may be having. I have learned so much from her and, of course, my dog has also She is the best and my dog loves her! Grooming: I have a Lab so as far as grooming, Katie has only trimmed his nails. I hate doing that myself. It went so smoothly I was shocked. Not the same nail trim experience when I've tried. Give them a try! I know you will be happy!

Always polite, the shop is warm and friendly and my dog is never fearful being left…read more Love the results they do good work!

Hands down the best groomer we have found in the Kalamazoo area! We have two rescue pups, one who…read moreis just timid and one who is a handful to say the least so it has been difficult to find a groomer who is able to meet our needs. They do SO well with both of them, and are incredibly patient and understanding with fearful or previously traumatized dogs. Now that we have found them we won't go anywhere else!

If you're looking for a local groomer you need to go here. We bring our Newfoundland here and have…read moreonly good things to say. She's patient and able to handle our hyper Newfie which isn't always easy to find someone like that. She does book up quickly so I highly recommend not waiting until your dog NEEDS bathed or groomed before calling and book your next appointment while you're there.

From the owner: Our business specializes in making everyone's pup looking their very best. No matter the size of…read moredog or temperament, we do our very best on making them look great. We take our time and make it a great experience for your dog focusing on one-on-one handling.

These folks are absolutely the best. Monique makes my boy beautiful and he loves her. Also loves…read morethe baked treats we bring home. These folks take serving the customer to a whole new level. Best I've ever found.

As a pet parent, I was very happy to discover Bone Appetit Bakery - and just down the road from my…read moreplace! While they sell dog and cat toys and accessories, the biggest draw, of course, are the fresh baked pet goodies! I have a pug named Arthur and every year, we take him in on his birthday to pick out special treats for him. For other occasions, too, sometimes. Also, for Christmas this past year, I went in and bought treats for all the dogs in the family - they all approved, haha. There is a wide variety of treats - all very cutely decorated. We've bought squirrels and nuts and puppies and ice cream cones and I also bought a 'Corgi Cannoli' for my friend's dog - who is a Corgi mix. ;-P They also offer some grooming services. We have taken Artie in for nail trimmings in between his grooming appointments - a cheap and convenient service. And since it's a pet-centric store, bring your furry kid in with you when you visit! :-D

I live in Kalamazoo, I just have an out of state phone number that I never switched when I moved…read morehere 5 years ago, and that is why it's showing up I'm not local, but I am talking about the right place. I would like to preface this by saying I love this store and the people there are GOOD people, but the bad review is about a product they carry. I purchased Dog Rocks to make my dogs' urine stop turning the grass yellow. These were heavily promoted by someone at the store as working, and they are not cheap. Well, they didn't work, and when I researched these online, not only did I find they are basically a huge scam, but I found that the reason for the discoloration on the lawn is caused by ammonia, which in turn is a result of NORMAL KIDNEY FUNCTION. So even if they worked, would I really want to give my dogs something that alters their kidney function just to make my grass look better? More research showed if they DO anything, they just filter the impurities from the water in the water dish, and do not change the ph level in my dogs' urine, which is determined by kidney function. I wish I had looked into this first and really thought it through before spending the money on them. And nice people at the store, please do your research. I know you care about animals and your customers, but I think someone pulled a fast one on you, and you should just stop selling these.

These guys always do a great job grooming our pup. They use special shampoos to help the sensitive…read moreskin of Newfoundland's too. The staff is very knowledgeable on all types of pet foods and treats. They also hav a great bird food/feeder section. With food for all kinds of wild critters you may enjoy watching at home. I also love that it's a long standing, local business!

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

Don V I have been a customer for quite some time. Late…read moreyesterday I purchased a shrimp and a blue Tang. When I got home I noticed a white spot on the Tang's fin. It was too late to call the store. This morning the tang was dead. I went back to the store explained to the manager{?} that the fish had a white spot on the fin which suggested that the fish was sick and died in less than 12hrs. I asked for a refund and she told there was no refund on saltwater fish. My point, however, is that the policy needs to be a little flexible in certain circumstances such a a fish dying in less than 12 hrs. I believe that I should of gotten a full refund or store credit. The manager would not agree to any reimbursement what so ever. That's gggreat customer service. Wont shop in that store anymore.