The cookies here are so yummy! I am literally obsessed! Addicted even I can't stop thinking about them lol. I also always get the pear charlotte (maybe that's the name?) cake and it's absolutely the best they have! Their signature cake I would say! Super yummy the croissants are a bit hard for my tasting but overall I love this place! read more

Terrible dry cake I can't even believe someone can bake something so disgusting and sell it for over $200 for an event . All the guests were so disappointed with that pile of garbage and when we called to inform the bakery about the cardboard cake few days later thir response was " ok thanks I'll will let the guy know " ! I don't even know what that means and what guy they will let know. So disappointed in the product and totally confused and puzzled about the customer service skills in trying to resolve the problem. No sorry or any type of reconciliation was offered. Please, stay away from that place read more

This two star rating is based on my latest experience at Oak Mill Bakery. Truthfully, it should only be one star, but my previous experiences were decent. I've gone to Oak Mill Bakery a handful of times and the cakes I purchased were a hit or miss. The specific hit is the Chocolate Ganache Cake. Any chocolate lover would absolutely love it. If you want it fresh, order it instead of grabbing one from the case. If you peek into the case (on the far right when you walk in) there is a variety of small cakes/tortes. If you look extra hard, you'll see that there are small labels on cardboard base that says the date of when the cake was made (they remove the label when they sell it to you so you won't see it). Unknowingly, the first time purchasing from there I purchased a cake that wasn't fresh. I've seen dates as old as 12 days, which is repulsing. Anyways, I was heading to a birthday party and I purchased two cakes. I was in a bit of a hurry, but the one cake label said that it was a few days old. I didn't even pay attention to the label on the other one because it looked fresh. The two cakes I purchased by the way were Chocolate Mousse and Red Velvet. Those two cakes costed $50. Yes, $50 for two tiny cakes. Off to my party I went, and everyone oohed and ahhed at how pretty and cute the little cakes were as well as took photos. So I cut the cake and ran my finger down the knife to taste the frosting. I wanted to crawl into a hole in embarrassment. The frosting tasted like freezer burn wax. More specifically, crayons. It was INEDIBLE. I thought maybe the inside would be better, but nope. The cake was dry and had the same old, refrigerator taste. There was no way that cake was only a few days old. I for sure paid for a two week old cake. I told everyone it was no good, and I was SO RELIEVED that I purchased two cakes. Maybe the second cake would be better? NOPE. I sliced the cake and handed a slice to the birthday girl and the look on her face was priceless. It was like she took a sip of curdled milk. She handed it to me, and I tasted it, and the sprinkles/frosting again tasted like refrigerator. We put both cakes back in the box along with the one slice we cut from each cake. We brought back two full cakes and the receipt to demand a refund. They told us no refunds and with our luck, there was no manager on duty, but we left the cakes there along with a note for a manager and our phone number. We received no call, no apology for ruining the birthday party and no $50 refund or store-credit. Nothing. Will never return or recommend this bakery. Go check out the new Whole Foods in Park Ridge. They have the same size cakes for $11.99 and they're fresh. read more

I wished they labeled and priced their pastries instead of me asking the woman behind the counter who was very annoyed with me. It is extremely difficult to buy pastries if you do not know what is in it or how much it costs. I ended up dropping $65 here as it turns out that the pastries are between $1.75 to $2 each. Overall, the pastries were good and looked pretty but what I really ordered and what was in each pastry I have no idea. Knowing this is very important, none of my friends have any allergies so I was fine....but really does it take that long to label everything. Communication behind the counter ladies can really be improved. Be more friendly, explain, do not rush your customers. I don't know if I will come back...maybe read more

it was recommended to check out Oak Mill Bakery. I noticed that the people behind the counter, handling the goods were not wearing gloves. One lady had her fingers on the cake so It was definitely not appetizing. read more

Best cakes for every occasion! As a person who makes cakes and pastries, this is the only place I'll buy from that is not my own!

I called and the person I spoke to initially about getting a custom cake was very short with me. I ended up going in myself and the the girl that helped me was wonderful. I wish I could remember her name. The cake I ordered turned out good. read more

Disgusting overall. It was a great place back in the hay days. Pastries and cakes are overpriced. Look elsewhere for your tasty treats.

I stopped in to get a carrot cake. The 2 ladies behind the counter were not friendly at all. The cake itself was very disappointing!!! I would never purchase the carrot cake again read more

We were in town for a friend's baby shower, and drove by this bakery. One thing we love to do when we visit new cities is to see what local establishments there are. I was beyond curious to see what this Oak Mill Bakery was all about, as there was a continuous flow of customers. A quick search on Yelp led me to see that they have European pastries! *insert think bubble with exclamation points here* So, we parked and walked in. (FYI - parking in is only in the front, and not very plentiful. If you're coming northbound, it'll be on your left side, and you'll want to turn left at the signal light before it and go the back way.) The ladies there were super friendly and immediately asked us what we were looking for. Our eyes were darting back and forth, so it took some time to decide. We ended up picking up a big variety box of mille feuille, raspberry tarts, paçzkis, custard cakes. All looked lovely, and all were equally tasty. I thoroughly enjoyed that the pastry was delicate, light, and fluffy when bit into. The sugar levels were balanced, and portion sizes were right on for the price. Each run between $3-$4.50. Their cakes look divine, but we didn't pick one up. Maybe next time. Service was good as stated, but the young gentleman working there wasn't as friendly to others, so that was unfortunate. Fortunately, we got the sweet young girls, so if you do come, just make note of that. Bottom line though - quality pastries and cakes, and good prices too! Bonus that their holiday decorations were so festive and elaborate! We'll be back :) read more

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ZERO stars! I ordered a cake on the phone w/Valeria (almost positive on the name - however Caroline is the name to remember). I ordered a white cake w/white icing and decorations and chocolate inscription. The cake was ready on time and my husband picked it up. When he got home and I opened the box, it was a white icing cake w/Choc writing and ALMONDS all over the sides of the cake. I called and spoke w/Caroline and told her the cake had almonds all over it and I didn't order almonds. She looked at my order and said I didn't say - no almonds. I told her in addition to not ordering almonds, I also didn't say 'no strawberry filling, etc'. She did not once apologize or offer to help me in any way. She kept repeating 'you did not say no almonds. We are a bakery and we use nuts.' I am still dumbfounded at the horrendous customer service. Caroline was so unhelpful and unapologetic, I will forever tell everyone to STAY AWAY! Unless of course, you don't mind ordering something and listing everything you DON'T want on your item, versus ordering what you do want. White cake, white icing w/chocolate writing. It's a bakery! Go to Three Tarts, Deerfield's, or Tags Bakery - someplace where you will get what you ordered and it actually tastes better! read more

Oak Mill Bakery - Ordered "white cake, white frosting, chocolate writing". - Bakeries Near Me - Niles, Illinois

We chose Oak Mill Bakery from a list of bakers our wedding venue had given us. Our cake came with our venue's package, but we made sure to chose a place with a good reputation. I am so glad we chose Oak Mill! Basia and Bill were so helpful to us. We made an appointment for a cake tasting and were able to bring some family members along to help us make decisions. All the cake flavors and fillings were delicious and it was difficult to make a decision. I was particular about having a unique cake design. Basia made wonderful recommendations and I couldn't have been happier. She also went out of her way to make the geometric cake stand I wanted to use work. This meant so much to me and I was thrilled with the cake on our wedding day! read more

Oak Mill Bakery - D&Ks Geometric Cake - Bakeries Near Me - Niles, Illinois

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Overpriced for what you get. All of the cakes come in frozen, but that isn't to say that some of them don't taste good. The champagne tort is pretty good as is the ambrosia, but they shouldn't be charging as much as they do for them. If you're on a quest for pączki, definitely go elsewhere--theirs are also glaringly overpriced. The butter cookies are decent. The items here look nice and appealing to the eye, but the vast majority of them are pretty bland and disappointing. read more

I know the reviews for this place are all over the place. So speaking just for myself I have to say that this bakery has always been good and never disappointed us. The only drawback is that you have to be planned well in advance if you want a custom cake because it takes at least two weeks. However, a few times we did get their pre made frozen cakes and it was still delicious. My dad's birthday cake was a custom cake that was to die for and so deliciously fresh. My sister's cake we got from them - I had to order last minute but still it was a praline flavored one (I forget the name) but it was still amazing. Haven't had the opportunity to try their other pastries as we're always just buying their whole cakes, but I'm a fan and will continue to go to this place for special birthday cakes. Definitely worth it in price and taste! read more

Had a terrible frozen cake from this place! This is not the first time. I'm so tired of paying for poor quality birthday cakes for family and having no taste or old stale product. I'm done with you Oak Mill. 9 in cake for $100 read more

The best bakery in town. Their sweets are great quality and delicious. You cannot go wrong with them. I recently got cake for my bridal shower. Cake was gorgeous with beautiful real flowers. My guests loved it. Many of them said it was the best cake they ever had. I am so happy and cannot wait for my wedding sweet table. It was so easy to pick everything what I like for my sweet table. Basia spent time to understand what I like and want. Thanks Oakmill Bakery. read more

Oak Mill Bakery - Delicious and gorgeous bridal shower cake from Oakmill Bakery - Bakeries Near Me - Niles, Illinois

We decided to inquire about a sweets table for our up coming wedding. Reading the reviews I was really worried that it would be a waste of time but my future mother in law was confident that this bakery was great. I am very glad we went despite some of the reviews. I will say that I did not like how it felt that the women assisting us wanted us to sign a contract without trying any of the pastries first. We paid the tasting fee and went to town! Everything was great except the cake type pastries. They just weren't for me. My fiancé who is polish said that that is how polish cakes are. There was so much of a selection in our package that I will have plenty to pick from other than the cakes. I am very satisfied with our encounter thus far. read more

Happy Paczki Day to me! So many to choose from. My faves are the strawberry cream cheese and the one with the liquer that I can't remember the name of. In Niles, Il where Polish is the first language. These are not jelly donuts. Of course this place has more than paczkis. 12 years ago I got my wedding cake from here. Their deserts are both beautiful and yummy. My favorite bakery in Chicagoland. read more

Oak Mill Bakery - Happy Paczki Day! - Bakeries Near Me - Niles, Illinois

I ordered my wedding cake from here. It was average price compare to all the shops i checked. The flavor was good, the design was amazing. Everyone loved it. Recommend!!! read more

Oak Mill Bakery - Bakeries Near Me - Niles, Illinois

Deep freeze. Be prepared to put life in deep freeze as service is glacially slow. Almost imperceptible. Literally waited and waited and waited to make a simple purchase. No idea where cashiers were, they kinda just disappear to nowhere for long durations at a time. Literally gone. Do not go here unless you have no life and willing to wait entire day for a cake! read more

Oak Mill Bakery made a cake for my son's first birthday, they did an absolutely fantastic job. We had a golf themed cake and the end product blew us away. The cake not only tasted wonderful (it was a carrot cake) but their attention to detail was simply amazing. They will be making cakes for us for every party we have going forward. Mike read more

Very pleasant staff and reasonable prices. The cake for our daughter's special day beyond exceeded our expectations. It was beautiful and delicious. The cake was delivered to the venue on time and in perfect condition. I highly recommend this bakery. read more

Oak Mill Bakery - Quinceanera Cake - Bakeries Near Me - Niles, Illinois

Oak Mill Bakery was the required bakery I had to use for my wedding per the wedding property. I was very impressed with the cake tasting - the whole experience was more than I could have imaged it but in a very good way. The cake turned out exactly as we had discussed and tasted amazing. read more

Their cakes are amazing, not only beautiful, but great tasting. Not too sweet, just right. I grew up with my mom making this kind of cakes since I'm Polish. I tried the pear cake, champagne one, and ambrosia. I enjoy their paczki, kolaczki,cheese flakeys... I could go on forever. My all favorite is the raspberry cake with meringue base. You gotta try it. It's also sold in form of cupcakes, if you don't wanna spent money on the whole cake. must say I don't come here often because the ladies here are not friendly. I can just imagine how uncomfortable of an experience it must be for a non Polish speaking customer, standing while the women are yapping away and not helping anybody. And if that's not bad enough the parking lot is difficult to get in and out of. When the Belmont-Central location was open I was coming in at least twice a month. The service was MUCH better. read more

Oak Mill Bakery - Easter cake. My Mom's friend bought it for her. It was good. Can't remember the name. - Bakeries Near Me - Niles, Illinois

I do not want to leave a long hefty review of this place so I'll be quick. I got a cake from here Raspberry chocolate, don't know the name. It was a small 8 inch cake for about 38-40 dollars. When I got home and cut a slice, the cake the filling was so dry. Not fresh at all. I do not recommend this bakery. Do yourselves a favor and drive some extra miles to Levinson's Bakery in Chicago and or Tous Le Jour in Glenview and or Le Sucre. read more

A week ago we ordered a three layer wedding cake and it came out perfect. Picture perfect cake, in fact! With chocolate bride and groom on top :-) it was so fun to watch them eat "each other" Highly recommend! read more

Wow seriously the best cakes we ever had. The detail was outstanding!!!! ThAnk you so much for making my sons Birthday so special. read more

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We got our wedding cake from the Oak Mills Bakery in Niles and would highly recommend them! Setting up a tasting was easy and there were lots of example designs to choose from that could still be customized for our specific event. The person we worked with (Basia) was very knowledgeable and helpful. The cakes and fillings were delicious! The delivery on the day of the wedding went smoothly, and the cake looked lovely and it tasted great. The Oak Mills Bakery did a wonderful job! read more

Service is just terrible here. Very slow moving,be prepared to wait a long time.. I have no idea what I ordered since they don't label their desserts. The quality of the desserts were not great at all..I'm very confident that they let the desserts sit there for awhile. My husband and I splurged a little for something tasty and the treats turned out very dry and disappointing. I would rather have a Krispy cream donut next time. Never going back there again. read more

My first time here and came with a recommendation to try their pear cake.....the taste was good but not outstanding and bit pricey!!

I've attached the letter I just sent the owner. I believe it contains enough information to process a general idea of how I feel about Oak Mill Bakery. "Good morning, My name is Jay, and both my extended family and myself had previously been in contact with you and your staff, regarding an incident that happened at the Milwaukee Avenue store on what I believe was during the 1:00 afternoon hour of Thursday, April 2nd, where both my mother-in-law and my one-year-old son, whom she was babysitting, were verbally attacked and threatened by one of your regular customers in an unwarranted episode of rage, both inside and outside of your store. For the entirety of this incident, your staff did nothing but put their heads down and walked away from the attack, even knowing damn well that there was a problem that needed assistance.. a scene that clearly compromised the overall safety of a baby, yet your staff still felt no need in coming to the aid of a customer in obvious distress. The only reason things did not escalate to a higher danger in your store, was because my mother-in-law frantically ran to her car, with my baby in her arms, and drove away as quickly as possible, in fear of being hurt or even killed. .. and before you mistake this description as just an emotional exaggeration, please know that this customer continuously told my mother-in-law he was going to kill her, along with my son.. but you already know all of this, because you talked to her, immediately following the incident. In fact, both the late-afternoon manager and you, yourself, vowed to both my mother-in-law and myself, that with the help of the many cameras you've installed inside of your store, as well as the assistance of the staff on duty at the time, we would get a return phone call on that following Monday, April 6th, with information capable of securing action against this customer with the assistance of the Niles Police Department. Though the days ahead of the incident included no return phone call to us, we gave you the benefit of the doubt, as we understood that it was most-likely a busy weekend for your business with the Easter holiday approaching, but it is now way beyond the 15-day mark since the incident, and we have yet to hear from you. As a business owner, you should take a moment and realize that was not just an example of a potential danger to my mother-in-law and my one-year-old son.. .. but more so an example of a potential danger to every one of your customers, and what should be just as important to you, a potential danger to every one of your staff members. Being told by the afternoon manager that calling the police was something that should've been taken care of by my mother-in-law, not Oak Mill Bakery, is just another prime example of the poor management and social skills that could one day come back to haunt your business.. because as it stands, you are leaving the possibilities wide open, for the same manic customer to do the same thing to another customer, if not to one of your staff members.. .. but this is no longer our problem, really. Since we haven't heard from you, I am now lead to believe that your standard of concern for both your staff and your customers is extremely minimal. Whether your lack of attention to the situation is a deliberate attempt to protect this customer, or merely an isolated incident you hoped would soon be forgotten, your disregard for the lives of the patrons in this community who keep your doors open will not be tolerated, and on behalf of both of my extended families, I end this message with unquestionable judgement, when I say you no longer have our recommendation, and you most-certainly no longer have our future business. Your time to resolve this issue has now expired. A response is unnecessary, and your services have been replaced. Good day." .. how's that, Yelpers.. read more

Birthday cake to the highest bidder is a good way to begin this review. Now I've been a long-time fan of Oak Mill, getting cakes from there for multiple birthdays and a baptism. People always liked the cakes we bought from there and the place had a good reputation with my family. Something happened in 2006 that changed things the other way for me. Around my son's 3rd birthday, I went to order a cake for the party with a Cars movie theme, since it was his favorite thing at the time. Well, I was informed their cake decorator was hospitalized and his return was uncertain. They could only made "regular" cakes but could not accept orders for decorated ones. Oh well, I settled for the much maligned House of Cakes not too far away. Then in the summer of 2007, I wanted to get a decorated cake for a Curious George themed party. Round with butter cream and strawberries, just enough for 20 people, since most of the kids won't be eating much cake anyway. Total price? $72. Seventy-two friggin' dollars for a cake. That's $3.60 a slice + tax! Might as well go to Starbuck's and pick out 20 individually wrapped baked items instead. When did it become $72 if I ordered cakes from them before in the mid- to upper $30's? Are they still paying off their decorator's medical bills? My wife went to order it herself. When she came home and showed me the price on the receipt, I called and promptly killed the order on the spot. For a mere $32, we got a decorated 1/4-sheet from Jewel by our house and it had the strawberries too. It was intended for about 24 people. We had some yummy leftover cake dessert for the week and nobody seemed to mind it came from Jewel. Oak Mill, we used to love you till you till you got greedy and started charging double for your cakes. read more

They don't deserve a star. We ordered a cake for our grandfathers 80th birthday in advance at the bakery, received a receipt and awaited delivery at the restaurant. When the party started at the cake didn't come, we card oak mill expressing urgency about the importance of the cake delivery!!! The staff said "they'd look into it". I kept explaining the party is NOW and if they lost /forgot the order they can come up with quick ideas up fix it?!?! They said, they'd look into it. We had to call Lanas dazzling Deserts, a local baker who saved us by providing 2 cakes to cover our guests for dessert. I continued to call and express my frustration but did not feel any response from the staff. Which I still can't believe!! Today I called to speak to a supervisor and he said they would refund me for not delivering . What?!?! A huge birthday event that had a beautiful cake planned for was not made and all I get is a refund. No real apology or explanation. Don't order your cakes for special events here! They might not deliver, But will refund you the next day! Seriously!! read more

On Fat Tuesday I was given 2 paczkis - one from here and one from another bakery. This place wins by a mile. Where the #2 paczki was huge and sloppy, Oak Mill's was perfectly round and nicely sized. Where the #2 weighed probably a half pound from the mass of filling, Oak Mill's filling was just enough, encased within a pastry that was less donut and more like brioche; sweet but not cloying. Someone told me once they put raw potato into their paczki dough, but I dont know about that for sure. I do know that whatever they do makes for a nice & fluffy treat. I havent been into this location for many years, but I am looking forward to trying it the next time I need some bakery-lovin. Thanks for the real deal Oak Mill! read more

This place used to be 5 stars, but recently I think they are only worth 3. First, as reviewers mentioned, its hard to get the attention of the staff. One time I stood there a good 5-10 min, before one of the ladies finally asked if I could be helped. They seemed busy running from left to right, not really doing anything. As mentioned, this used to be a 5 star place, where I'd exclusively go for b-day cakes, delicious individual bakery pieces (like the super awesome fruit cups!). However, their prices have sky rocketed, while it seems they are using slightly cheaper ingredients. I purchased a strawberry pineapple cake, to find there was at most 1 strawberry sliced up inside. Seriously? For $35 1 strawberry as the filling? Nothing but a whole bunch of frosting inside and out. This place used to be real good, were quality was their speciatly. Not anymore, its more profit centered. Last time I was here, I purchased some buns touted as fresh, my mom said they tasted like 1-2 day old, eww. I bought a cherry pie, it was expensive and tasted the same as the ones from Dominicks for a fraction of the price. Oak Mill has no real competition in the area, so they feel they can do as they please, which is sad. read more

Very disappointed in this establishment. Went in to look for a birthday cake for my daughter and the staff at first was pleasant enough, handing me a book of different options/themes to choose from. I finally saw something I liked and was ready to consult with someone and discuss prices. Two people walked in after me and they were given attention immediately. Two of the girls working there were chatting away and I apologized for interrupting and told them I was interested in speaking to someone about proceeding with an order. One girl went to the kitchen area in the back to ask someone to assist me. Seriously there were at least 5 other staff members in the back just chatting away and obviously in no rush to take care of me. I patiently waited another 10 minutes and still nothing. At this point the bakery was nearly empty with only me and the couple who had walked in shortly after me. Once the couple, lady in particular, was ready to order, she loudly asked for someone to help her and the two girls practically ran to attend her. All this while I was standing in FRONT of the cashier area with absolutely NO help from any of the 5-7 staff members. I was so offended and upset that my business clearly was not wanted, I took the hint and walked out. A little tip. You'll only get service if you're loud, outspoken or pull up in a luxury car. Don't be polite and patient because they won't bother serving you. Never again. I ended up going to Alliance bakery in the city and spent a little more than I would've liked to but at least they were much more attentive and welcoming. What a shame, I had high hopes for this place. read more

Terrible bakery with terrible service. we have ordered from them twice and twice they do not deliver the cake. Rude people with zero customer service. NEVER AGAIN read more

Excellent European cakes. Great choice for birthday. Bought two for my Daughter's birthday so she can experience her Polish culture. She was very happy with them and saw were her friends she invited. read more

Paczki. That's why I came here. I wanted to show my roommate how the Polish People celebrate "Fat Tuesday." We were both disappointed: me highly so. !. The parking is horrible. Being right off Milwaukee avenue is very hard to navigate. Going in with a wheelchair is very difficult. Would be for walkers and canes, too. 2. We waited almost 45 minutes in line. To be fair, it was the Tuesday before Lent, and just after lunch. The woman in front of me was waxing on and on on how wonderful the Paczkis were. We bought a half dozen and took them home: 2 custard, 2 strawberry, 1 lemon, 1 "rose petal." 3. The verdict? It was just "okay" . We spent 10 dollars (I also got an almond-filler Crescent roll - filling was bland). My biggest gripe was that there was LOTS of dough and sticky frosting, and very LITTLE filling. Geez, could they spare it? The rose petal had about a teaspoon of filling, if that! I know that I could have gone to the local grocery store and probably got more filling for my money. And cheaper, too. But the allure would have been that was that it wasn't a real Bakery. My experience tells me that, for a bakery, they are just "okay." I was not impressed by the store nor the fact that the employees were shouting to each other in Polish. THAT, to me, is a no-no in ANY language. Like my roommate says, "Try it once." I did. Once. read more

MMMM. We used Oak Mill for our wedding cake. We had red velvet with white chocolate mousse. It was so delicious. We got a lot of compliments along the lines of how wedding cake is usually next to inedible but ours was delicious. It was visually beautiful. My only comment/complaint that was when we were picking out the design, I liked about 3 different kinds of ornamentation. It seems that they would have been able to combine the elements of each to make it work. But they made me pick one exactly from the pictures. read more