Had to bring my iPhone in to have the screen replaced and had some hiccups with my Apple account…read more Carson is an absolute exceptional customer representative. He went above and beyond to help me. Very knowledgeable and attention to detail. Recommend 100%

First, it's nice that the shop, unlike Verizon or numerous other electronic venues, doesn't deafen…read morethe visitors with loud heavy-beat music fit for late nights and drunken orgies. The shop is well-organized, and Carson was able to easily direct me to the items I needed--three of them. And I left one, a larger item, at the cash register and didn't discover it until home, some 30 miles away. I called and Carson said he picked it up right away, put my name on it and it would be waiting when I returned to pick it up--which was two weeks later, and another employee knew exactly what I was talking about and produced it without the slightest hassle. That is what I call thoughtful service. Employees are polite, they listen, they have answers. And you don't need to wait endless hours listening to noisy rock wannabes. Thank you, Batteries Plus!

After calling around the area for a car battery these guys were by far the best priced. So I went…read moreover and checked them out. The customer service I received was top notch and the staff was very knowledgeable. They even came out to the lot and grabbed the old battery so I did not have to. I highly recommend these guys to anyone needing a vehicle battery. You guys rock!!

Don was great. He helped me replace my 6V RV batteries and shared some great knowledge on how to…read morekeep them maintained and protected against the cold weather which destroyed the previous house batteries. Highly recommend. Very professional and great prices.

I recently visited Casiday Battery and I couldn't be more impressed with the service. From the…read moremoment I walked in, the staff greeted me warmly and were incredibly knowledgeable about their products. Brian helped me find the perfect battery for my needs quickly and efficiently. The shop itself is well-organized and clean, making it easy to navigate and find what I needed. What truly stood out was their commitment to customer satisfaction; they took the time to answer all my questions and even provided tips on extending the life of my new battery. I left feeling confident and well taken care of. If you're looking for a reliable and friendly place for all your battery needs, I highly recommend Casiday Battery. Rick is also an awesome guy!! Great prices.

My car wouldn't start one morning, so I jumped it and got the battery checked out by a local lube…read moreshop. I was told it was fine, so when it died again later that day, I knew I was in trouble. I swung into Casiday preparing for a big bill to get something more serious fixed, but nope! My battery was, in fact, bad and he replaced it right there on the spot. Half an hour later, I drove away with a new battery and haven't had any problems since! I had a great customer service experience and got my car running! Perfect.

Called, asked for a battery for an older phone, they had it on hand…read more Went in, they replaced it, made sure it was charging properly and that my battery was indeed the problem. Fast and knowledgeable service. Lifetime warranty on a reasonably priced battery.

was referred to Batteries Plus by my insurance company to fix the camera on my Samsung Galaxy S25…read moreUltra, and this turned into a 3-month nightmare. I first went in on January 12th and was told the repair would take about 2 hours. Not only wasn't it done on time, but the technician damaged the back of my phone. I was also told the camera had been replaced--which was not true, because the same issue came back shortly after. From there, it was constant delays and mistakes: * Wrong camera part ordered (twice) * Multiple appointments where nothing was fixed * Weeks of waiting with no resolution Now, after all of this, they're telling me my warranty expired, so I have to pay out of pocket--even though I brought the phone in back in January and they had three months to fix it. At one point they said they'd fix it as a courtesy, but when I came in on April 26th, they refused unless I paid. This wasn't my fault--I followed their process every step of the way. The lack of accountability, poor communication, and repeated errors made this one of the worst service experiences I've had. If I could give zero stars, I would.

I would highly recommend Batteries and Auto Service. I was extremely happy with the service I…read morereceived from Keith. He not only took the time to explain things to me but he went above and beyond installing a battery in my Jeep. The battery was located under the front seat and very difficult to get to and he was very knowledgeable about newer cars and all my battery needs. He didn't overcharge me like most battery stores I've been to in the past. I even appreciated that he let my elderly mother sit inside his office due to poor weather. We definitely need more honest mechanics like Keith around.

From the owner: Batteries, Auto Service, Brakesread more

I have highest recommendations for this Pasco business. The service that I received was way beyond…read moregood. I feel like they thought I was a celebrity or a VIP! I needed to get a full charge on my corvette. It needed to stay overnight. This business went so far as to take me home that night And pick me up in the morning! I'm an old woman and they were so accommodating and so charming, they really made my day/week/month. Please look them up if you have a need for there service. Tell them the "little old lady from Pasadena sent you!

My wife took our vehicle in to have them look at the AC which wasn't blowing cold air. They said…read morethe compressor was bad and quoted $2500 to rebuild it. I got over the phone estimates for about $1500 at other places based on their diagnosis. We took it to another mechanic shop and they put freon in, it was very low before. AC has been working great for a couple weeks now. They also checked the brakes and said the front pads were at 2mm and needed replaced. We had the brakes looked at by a tire shop a short while before taking it to these guys and again after their inspection, both times the pads were measured at 4mm and still had life. How does a shop miss on 2 different inspections! Read the other reviews and decide for yourself but I will never be taking anything to these guys again. I must note I did call and talk to the manager who refused a refund unless I take it back for another inspection. Sorry, not wasting more of my time on these guys. I feel like I would need to look over their shoulder and view everything for myself at this point and I really don't have the patience.

I had the front passenger low beam out. These mind people were willing to install both my…read moreheadlights the drivers side and the passenger side because you have to replace both otherwise they don't match or the other one goes out! These are good people! Walmart sucks I went there some young kid working there is just sitting on his ass! Didn't want to help me no literally he was sitting on the floor working. Thanks O'Reilly so much!

Long car trip through small towns where speeding equals an expensive ticket is a great reason to…read moreuse cruise control. I can't begin to explain my frustration when our cruise control would stop and then work again without reason. After a realizing most stores closed early we were overjoyed to find O'Reilly's open until 8pm. We thought a fuse might be dislodged or burned out. The guy behind the counter graciously found our two fuse boxes and after looking them over, pronounced the fuses fine. I thought perhaps buying a kit just in case might be in order. He reassured us the fuses were not an issue, that it wouldn't be worth our money, and wished us luck. I so appreciated that he took the time to look, was gracious about our lack of knowledge, and didn't suggest we buy something just because.

As a parts store they're adequate. As a prospective employer, sadly they are slightly bias only…read morehiring bilingual people. No African-Americans, no Asians, no english speaking whites. Applied... they were offering positions below minimum wage. Management on the corporate level is a little out of touch with labor laws. EEOC lawsuit waiting to happen. minimum wage in the State of Washington is $16.66. Applied for all 7 job posting... Crickets is all I heard. Would have been nice to receive a response of being over qualified.

Worst customer service, very very rude staff. One staff member blew up on me when I only asked if I…read morecould return something if possible.

This is the go to auto parts place for everything you need…read more I drive a Mercedes and 91 Ford Ranger. They never fail to take care of me. Don't need a receipt cuz they have on file. Great service and excellent value

The kid behind the counter was very much dismissive, focused on the conversation with the next co…read moreworker. talking about how they deceive people to not receive their rewards. The kid was reluctant into not using my phone number to get more rewards. He said that it's not worth it and probably not necessary. Both workers seen $50 rewards available in my account, was not offered them or told any other things that an employee would do to help the customer succeed. While talking between them, I repeated myself I was standing asking for the items and request requesting to know where an item was at the store.