They tried to sell me absolute garbage that was WAY overpriced, you could tell just by looking at…read morethese vehicles they had major issues - which, of course they wouldn't admit or discuss, by the way. They clearly had been trying to sell them for a long time, they acted like they were selling something really special. LOL Nothing on that lot was priced reasonably, and would never buy a Honda again, as they're very unreliable. Don't know what happened over the last 10+ years, but they're trash vehicles, now.

I recently visited to have my 2019 Accord checked out for an A/C issue. I was expecting to make an…read moreappointment for a future diagnosis, but, much to my surprise, diagnosis was done ASAP ! Problem stemmed from a defective part which Honda is now covering for 10 years . Work was performed flawlessly, at NO CHARGE, and I was on the road with cold A/C in less than 3 hours ! Cassandra Watson, Service Rep, was absolutely stellar. This is a far cry from a well-known local Honda dealership, which never even called back regarding this issue. I'd assign more than 5 stars if possible. Honda Stratham is now my go-to Honda provider .

Gary was wonderful! I needed a new battery for my truck and…read morewanted their best 5 year battery. Gary gave me wonderful service, a fair price, and even installed it for Free. I tried to give him a cash tip, and he repeatedly refused to accept it. Auto Zone is my auto parts store and they are lucky to have Gary

I walked in this morning about 7:30 ish Am. I told the…read moreperson behind the counter that I needed a new battery for my car. The employee could not be bothered to look up. I asked if the could install he states" right now is not a good time" right now is not a good time to assist a customer? I was already running late for work, because I had to get my battery jumped. Honestly I was as mad as a hornet. I just dont get it. . oh well they will never get my business EVER ! Don't advertise what you can do if you are not willing to do it!!!!!!! poor customer service!

Really like this Subaru dealership…read more Really nice waiting room here. And they have a few cars you can use if are not waiting for them to finish on your car. Just make sure they have a car Available before, not sure how many they have here for people that need them. Really friendly and nice here. They are pretty laid back here, not really pushy here. Which is good. Got a really great deal on my car here, I probably could not have gotten that elsewhere. Really good Dealership

Their up charging for "recommendations" is disgusting. Fine for me to say no but they are doing…read morethis to your elderly moms and dads. They quote you 5- for an license plate bulb with a 45- labor charge. Two air filters for 82- with a 90- labor charge. Mind you, none of those three things uses a tool. Took me 15 minutes to change all of them and that was including the time to watch the YouTube video. Find a local mechanic that you can trust. Tell these fine people to go pound sand.

Stopped in to get new all weather wipers .... I am always pleased when I stop here as the staff are…read morepleasant, knowledgeable and willing to help in any way. Got exactly what I needed - and they installed them for me without any fuss and would not accept a gratuity .... very nice Thank You !!!

Been service customers at Stratham Audi for a few years. Always appreciate the timely and friendly…read moreservice. Rick and his team are thorough, detailed, and address every issue noted, with follow-up phone calls and written notes. Their service notes make it easy to schedule upcoming, major maintainenance and add to the vehicle's value by demonstrating service history. A few months ago I took the allroad in for a major service. It was handled well by service manager Rick and technician Joel, including some non-standard requests, and a driver who gave me a ride at 5:30pm to the C&J bus stop, right when he was about to leave for the day. Soon after I drove in to pick up some parts. At the parts counter the parts manager printed out an exploded parts diagram to make installation easier. On my way out I mentioned to the service representative (not Rick, the other gent) that the brake pedal was a bit softer since the last service. He had technician Joel drive the car, find the issue and fix it, within 30 minutes. Audi dealerships don't always have the best reputation for servicing vehicles that are not brand new. Stratham Audi's level of service and customer focus has kept me coming back even after I moved closer to a Boston dealer. Keep up the great work!

I've had multiple bad experiences with the service department here. They've been rude and…read morecondescending on multiple occasions. Most recently I booked a service and reserved a loaner vehicle after receiving an emailed coupon for a discount to return. I decided to give them one more chance. I showed up 10 minutes early and was told that they don't do loaner vehicles for the two services I booked. My reservation confirmation showed a loaner vehicle but they refused to give me one, so I had to take my car and leave to make some work meetings. No one called or emailed me to say that they don't do loaner vehicles for the type of service I booked so I could come prepared to do work on site while waiting. And I've 1000% had a loaner vehicle for that kind of service before. I drove 30 minutes each way to have such a poor experience and wasted a significant portion of my valuable morning. They have lost me as a customer and as someone who's vehicle is 8+ years old, I will likely be in the market for a new vehicle soon and will absolutely not consider this dealership when it comes time to look.

We had such a great experience at Stratham BMW when purchasing our first BMW that we went back just…read morea few weeks later and purchased another! Dana, Kevin, and Scott were amazing throughout the entire process. They made everything seamless, were upfront and transparent, and took the time to answer all of our questions. We truly appreciated their professionalism and outstanding customer service. We couldn't be happier with our experience and will definitely be returning. Highly recommend Stratham BMW!

No concern for customers they just put on fake smiles and act like they care. Sold me a vehicle…read morewith a "6k" repair job not even 2 days into owning the vehicle, but the sales man Steve "hazard" ensured I was making a safe purchase, he said the vehicle was throughly inspected before being put out for sale (so why can't you find an ac evaporator leak). Had to go back and forth with them for at least over a month and a half to get them to fix it for free, mind you this happened in the summer so I wasn't even driving the vehicle for the first 2-3 months of me owning it. Might I mention that the vehicle also had 2 other problems within the first month of me owning it. During the purchasing process I was met with lots of passive aggression from the sales person I purchased from steve "hazard" and the finance manager Benjamin. They rushed me and made me feel super pressured. I was wondering why my loan was so high for the price of the vehicle I purchased so I go check and they ended up sneaking a $3k "accessories fee" without disclosing that to me (they won't own up it of course) now when I try getting into contact with them they all ignore me. Worst dealership experience I've ever had, this all shows the carelessness that occurs here. If you want financial stress and to be treated like a lesser person this is the perfect dealer.

Whenever I experience excellence in the business world, I share it with anyone who will listen. I…read morehave been a loyal customer of VIP for several years and have been satisfied with the VIP treatment I have received until I discovered the real reason for my satisfaction. As my aging vehicle began to need repairs the service technician would discuss the needed repairs with me. He always presented the condition of the car in three parts--safety issues, which had to be done immediately, items that will eventually need repair, and those items that are discretionary. And as my car has passed the quarter million mile mark, he is now keeping me abreast of the total condition of the car, so that he can advise me when I need to consider purchasing another car. As a woman who relies on her car for her living, my service technician has become a valuable asset to me. When I make my appointments at VIP, I always ask for Pat, who always greets me with a smile and with his professional approach gives me the confidence that my vehicle is in good hands. Before I came to VIP I did experience service writers who tried to sell me service that I did not need at the time and service technicians who charged me for bogus diagnoses. In dealing with Pat I always feel confident that I am fully informed of my vehicle's needs, and I am paying for exactly what my vehicle needs. And when repairs and maintenance are completed, I am convinced that I have received the best deal for the life of my car.

After bringing my vehicles here for nearly 13 years, today they lost my business. I brought the…read morecar in for a specific issue - they said they diagnosed the problem and fixed it. I paid over $1000 for the fix. The problem remains, they cannot fix it, and they refused any refund. Quality of service has declined here - if you live in the area, I suggest looking elsewhere.

I had a battery that I had bought at an Autozone in Tarpon Springs, FL in May 2025. I started…read morehaving battery issues this summer here in North Hampton. With the battery still under warranty the store here made the warranty exchange process as easy as could be after verifying my purchase in their system. Thank you for the easy processing of my claim and the exchange of the battery.

My old battery finally died this morning. Went to Autozone and not only did they have a…read morereplacement in stock, but they installed it free of charge. Great customer service. Highly recommended. John W.

A great place for battery needs. Use a lot for replacement batteries for my car keys…read more Always friendly service

I needed to replace the battery in my iPhone, which they did in less than one hour…read more The price was reasonable, but I keep getting notification that the battery isn't a genuine Apple battery, and I knew to restart to configure it. I can't get rid of the message, and the store wasn't helpful at all. Hopefully, there are no problems, but I will have to put up with the annoying message. They store associates should tell customers that the battery isn't a genuine Apple battery, and that you will get this annoying message. If they had told me that I wouldn't have torn the battery from them. Based on this experience I'm not sure I will go back there, as I have purchased many batteries from them over the years.