I needed to replace the battery in my iPhone, which they did in less than one hour…read more The price was reasonable, but I keep getting notification that the battery isn't a genuine Apple battery, and I knew to restart to configure it. I can't get rid of the message, and the store wasn't helpful at all. Hopefully, there are no problems, but I will have to put up with the annoying message. They store associates should tell customers that the battery isn't a genuine Apple battery, and that you will get this annoying message. If they had told me that I wouldn't have torn the battery from them. Based on this experience I'm not sure I will go back there, as I have purchased many batteries from them over the years.

This is the place for watch batteries. I've bought a lot of watch batteries here. The price is very…read morereasonable. The installation is perfect. The employees are so polite & efficient!

I went this morning to get my headlight replaced…read more Spoke with the store manager, Moriah. she was so kind and helpful. She got me the right replacement and not only put it in for me, but took the time to show me some of the things I didn't know about. My husband used to do all this stuff. I didn't even know how to open my hood. She was so kind and helpful. I told her thanks for not making fun of me. I am legal now - all lights are working. Thanks Moriah.

I just went there today. I was very nicely greeted by Mariah. I needed my battery tested. I then…read moremet Mike A. As I expected, it needed to have it replaced. Mike was kind, helpful, and very accommodating. In a short period of time I was driving away with a new battery replaced by Mike. Thank you to you both!!

They are Very knowledgeable & Helpful!! I was in & out…read morewithin 2 mins!! They have all kinds of batteries!! Very Close, & reasonably priced, too!!

For a while now, my wife and I have decided to help local businesses instead of shopping at the…read moregiants like Amazon and, target, and Walmart. I don't mind spending a couple of dollars extra at local shops. But I don't like being taken advantage of either. I needed batteries for my home motion detectors. I looked up the price on Amazon. A 6 pack of energizer batteries were $13.00 delivered. But I went to batteries plus in Salem as a goodwill gesture expecting to pay, maybe 15 or 16 dollars. Instead the 2 packs for $20.99.HOLY CRAP. Since I was already at the store, I bought them, but when I got home, I showed my wife why we should, sometimes, buy from amazon. I will not be going to batteries plus again.

Fantastic always, Kind caring staff ready to help and advise…read moreif needed. No pressure on buying a battery and will give options on different types of batteries if they are available. Also, have a lobster side Hustle going on so there is that. They are located on a busy street but you can get in and out easy enough. They carry almost any battery you need and will help install and dispose of your old battery if wanted. If you need a battery or just think you need one stop in and have your battery tested. I've gotten a few batteries here and service has always been top-notch.

I've gone nowhere else for many years, quality batteries at the best prices I've found. D.J. is…read moregreat, he taught me about saving some trash-destined batteries through "equalization", which he did for free. The staff is always energetic, always lugging heavy batteries for you. I also bought my 8 Trojan 305 AH solar batteries here. M Vogel, Standish, ME

Huge help and fast phone repair. Lost my sim card tray on an old phone I needed to use after losing…read moremy new one (and a screen repair) and they had one for me for free. Surprisingly Verizon/Apple don't have spares on hand. Would definitely return!

Fast, efficient and very knowledgeable. They knew exactly…read morewhat i needed and i was in and out in minutes. Good job

Went here to day, to figure out why my phone wasn't holding a charge. They told me it was most…read morelikely clogged. They took my phone in the back and cleaned it out. Never tried to sell me a new battery$45.00. If I need a new battery I will go back.

If we could give -1 star we would! We were sent to this…read morestore by Verizon on Ft Eddie Rd in Concord because we were told they installed IPhone batteries and were an authorized IPhone service provider! NOT TRUE!!! They are NOT IPhone Batteries!! They are after market batteries. No where in there advertising or in the conversation prior to installation were we ever advised we were not getting an IPHONE BATTERY!! When we left, we asked for our receipt, and were told they keep it on file for us so if there is a problem, it is warranted and they will be able to pull out receipt and replace it. No where and at no time were we told that the old battery would be destroyed and at no time were we told there was no refund if it did not work!!! When we picked up the phone, we were advised it was fully charged and shouldn't need to be charged for 2-3 days!! It was as down to 36% in less than 10 hours! Next day went into store, went in, spoke to manager, who felt the need to cross his arms and be very difficult, like his employee that helped us the day before would "never" tell us that!! No refund! He could replace but would have to bring it back the next day!! We will NEVER GO TO THIS STORE AND NEVER RECOMMEND THIS STORE TO ANYONE! Customer service does not include speaking down to your client like we are idiots and "of course it's after market"!!

Employees are rude and lazy. They'd rather argue than do the job they get paid to. This store is…read moregoing down hill faster than a red Camaro gets tickets. (12/16/24 @ 5:30 pm) Came in to buy XL Raven work gloves which I've done for years. They never have them in the front which is fine. When I politely ask them to get me a box from the back. The child behind the counter tells me they don't have them if they're not out front. I explained to him I've always had to ask for them and other employees would just walk in the back and get them. He's so lazy he'd rather argue with me and tell me he knows they don't have any in the back which is a lie. In fact they are not only in stock but can be ready for pickup today. I told him it's just money and walked out. I went to Auto Zone up the street and not only did they have my size and same brand (Raven). The employee was nice enough to go into the back and get me an extra box. You've lost a long time customer over a $20 box of gloves.

Needed some parts but I did not have specific part numbers. I was needing several things for a…read moretune up/oil change on my truck and the gentleman at the counter named Parker was very helpful. He even made some suggestions for additional items to help me along my way. I am certainly coming back and I will recommend this place to anyone. Great shop & people!

Great customer service with very knowledgeable staff…read more I had no clue how to find my vehicles proper tail light. The staff walked me thru everything so in the future I'll be better equipped to care for my car.

I was looking forward to this store opening a few years ago and they have proven to be a great…read moreaddition to the community. They have a large inventory and a very friendly staff that go above and beyond with a smile. I have had a great experience every time I have walked through their doors.

Went to pick up a new battery I ordered for my car and they offered to install it right there with…read moreno appointment. 15 minutes later I drove out of there. I will never go anywhere else for my car batteries or light bulb needs. I couldn't be happier. Al W.

Brought in my Dept 56 retired Snowglows and they got them working again with a battery issue. The…read moreentire staff was excellent & helpful

All of it. Kind. Knowledgeable. Great batteries. Reasonable. Didn't think k I'd find a store like…read morethis in central ma.

Worst experience i have had with a company by far. Super unprofessional and not helpful by any…read moremeans. It shows that this company does not care who they employ. Incredibly disappointing and unpleasant.