I was very happy with the options to research available vehicles and features. I appreciate the…read moresupport of Tim McCain and Andrew Tumber in helping me find a new car. The options available had enough variety for me to find what I needed and the price negotiation was fair.

I negotiated with the dealer online and we were genuinely close to a deal. The only "next step,"…read morethey said, was to see my trade in person. They even hinted they could sweeten the deal. So I went in. Two hours later, the deal wasn't sweeter. It was $5,000 worse. After I'm already there, already invested, already waiting... they knocked $5,000 off my trade value. Not a little adjustment. Not "hey we found something." Five thousand dollars. The only thing that got sweetened was their margin. The whole experience felt like old-school pressure tactics: stall, wear you down, change the terms, act surprised when you don't smile and sign. I was also told multiple things by Joe that didn't match what we had already agreed to online, which made it hard to trust anything being said. What's wild is they still expected me to accept a deal that got $5k worse after I showed up. That's not negotiating. That's bait-and-switch energy. I walked. I went to another local Toyota dealer and got a deal $1,000 better than the original quote from this dealer -- and the entire experience was smoother, more transparent, and more respectful. I'll be a customer at Toyota in Dover going forward. I will never do business with this dealer in Epping.

Nick in sales was so kind and efficient. 100% recommend mcgee Epping Toyota! Also very clean and…read moreupdated dealership!

McGee Toyota was quite the eye opener to us in the current day auto industry. They had no new cars…read moreon the lot for us to test ride. The idea is that you look at a picture on a computer, pick colors and accessories then put a deposit down on the vehicle that the sales person tells you is right for you. When the vehicle shows up, could take weeks or months, you better like it because if you opt to not take it you lose your deposit!

This is a great store and have always. been able t get what I need to repair my personal vehicles…read more . The counter help is knowledgeable and friendly and I've been going there for over twenty years

NAPA= Never Any Parts Available. whether i go there for a radiator hose, sensor, gasket or…read morewhatever, its always "don't have it, i can order it..." If i wanted to order it i would use Amazon. And the counter help is surly and think they are doing you a favor. Drive to Advance - they have the part and don't act like jerks...

John was great to work with. I was the first to reply to an ad for a used truck cap, and he held it…read morefor me until I could get there from CT even though other people made offers. Really nice folks and great service!

Excellent service and are very knowledgeable of their products…read more Presley is their rescue dog and is extremely friendly

Great parts store. Terry and Dan will get the parts you need. They stock quit a bit in that store…read more I hate that they merged with napa though. It seems the prices went up a bit with the napa vs parts plus line. But the people in the store make up for that with the knowledge of things I need. They can explain how the parts work and need to be installed. Most of the customers that go there are professional mechanics. So I feel comfortable buying my stuff here if those guys do lol. Oh yeah, I'm glad the other guy that ran the store left. He was rude to me a couple times because I drive a Volvo. I love my Volvo he he

Nick Freeman, District Manager for Advanced called me after I lodged a complaint throughout…read morecustomer service. He was so nice and apologetic. He took action immediately and not only said dogs are allowed but so am I Thank you Nick for caring about true customer service!

The prices are extremely high, but at times I have had to use them. They definitely need to…read moreorganize the Raymond store. I have called to see if a part I needed was in stock at the store and upon arrival at the store, the guys couldn't locate the part. This has happened to me twice recently. The majority of the staff are young guys who don't last long. The older parts guys are the ones you need to deal with, and with any luck you might get what you need. But if it's not an overpriced jug of oil, or a bottle of car wax, you'll probably have to source your parts elsewhere.

Good service, fair prices and no high pressure sales tactics just justifiable recommendations for…read morelater replacement of the two rear tires which I will be going back to them for.

Very helpful location. The warehouse for all of their location is behind the shop, so you do not…read moreneed to typically wait for inventory long. Wasn't the cheapest place around, but very quick, very polite, clean, and helpful both with a trailer tire for my boat, and a tube for a lawnmower tire.

Beware of this shop, literally the worst customer service…read moreBeware of this shop, literally the worst customer service ever! I went to get an oil change and tire rotation, first the lift was at a tilt when they performed the rotation so many things wrong about this! Then after the oil change was completed my car wouldn't start. I was already fuming in my car with the way they did the tires then to have my car not start what BS! I got really pissed asked what were they doing with my car then claimed that my battery was dead. No it was fine, they must have disconnected something then tried to blame me for getting upset and using foul language! Instead of just owning up to the issue. Then top it all off as I drove off into the parking lot my hub cap came off! Will never go back to this location again! Literally the worst! If half star was an option I'd give that instead.

REFUSED INSPECTION SERVICE to me because of white interior in my car (Tesla). Jeff had an…read moreincredible attitude and warned that he can't guarantee they won't get oil on the interior so he won't do the inspection. Be ware of this if you have a light color interior, they are unsanitary and will get oil everywhere.

I needed to replace the battery in my iPhone, which they did in less than one hour…read more The price was reasonable, but I keep getting notification that the battery isn't a genuine Apple battery, and I knew to restart to configure it. I can't get rid of the message, and the store wasn't helpful at all. Hopefully, there are no problems, but I will have to put up with the annoying message. They store associates should tell customers that the battery isn't a genuine Apple battery, and that you will get this annoying message. If they had told me that I wouldn't have torn the battery from them. Based on this experience I'm not sure I will go back there, as I have purchased many batteries from them over the years.

This is the place for watch batteries. I've bought a lot of watch batteries here. The price is very…read morereasonable. The installation is perfect. The employees are so polite & efficient!