Great parts store. Terry and Dan will get the parts you need. They stock quit a bit in that store…read more I hate that they merged with napa though. It seems the prices went up a bit with the napa vs parts plus line. But the people in the store make up for that with the knowledge of things I need. They can explain how the parts work and need to be installed. Most of the customers that go there are professional mechanics. So I feel comfortable buying my stuff here if those guys do lol. Oh yeah, I'm glad the other guy that ran the store left. He was rude to me a couple times because I drive a Volvo. I love my Volvo he he

I went this morning to get my headlight replaced…read more Spoke with the store manager, Moriah. she was so kind and helpful. She got me the right replacement and not only put it in for me, but took the time to show me some of the things I didn't know about. My husband used to do all this stuff. I didn't even know how to open my hood. She was so kind and helpful. I told her thanks for not making fun of me. I am legal now - all lights are working. Thanks Moriah.

I just went there today. I was very nicely greeted by Mariah. I needed my battery tested. I then…read moremet Mike A. As I expected, it needed to have it replaced. Mike was kind, helpful, and very accommodating. In a short period of time I was driving away with a new battery replaced by Mike. Thank you to you both!!

Overall a smooth car buying process. I identified the car I was interested in buying before…read morearriving and was in contact with the salesman, Jesse, who was kind enough to share extra photos and a video tour of the car before my arrival. The buying process was fairly straightforward and easy, and all the staff I interacted with were nice, helpful, and respectful. Jesse was outstanding to work with, 10/10 - as was Kinsley - knowledgable, helpful, and patient. I would definitely recommend this dealership to friends and family.

I negotiated with the dealer online and we were genuinely close to a deal. The only "next step,"…read morethey said, was to see my trade in person. They even hinted they could sweeten the deal. So I went in. Two hours later, the deal wasn't sweeter. It was $5,000 worse. After I'm already there, already invested, already waiting... they knocked $5,000 off my trade value. Not a little adjustment. Not "hey we found something." Five thousand dollars. The only thing that got sweetened was their margin. The whole experience felt like old-school pressure tactics: stall, wear you down, change the terms, act surprised when you don't smile and sign. I was also told multiple things by Joe that didn't match what we had already agreed to online, which made it hard to trust anything being said. What's wild is they still expected me to accept a deal that got $5k worse after I showed up. That's not negotiating. That's bait-and-switch energy. I walked. I went to another local Toyota dealer and got a deal $1,000 better than the original quote from this dealer -- and the entire experience was smoother, more transparent, and more respectful. I'll be a customer at Toyota in Dover going forward. I will never do business with this dealer in Epping.

The level of service and expertise that Mahoneys provides is unparalleled…read more Professional, honest and the most knowledgeable in their field. They have worked on all our equipment for over 30 years and I wouldn't think of going anywhere else.

John was great to work with. I was the first to reply to an ad for a used truck cap, and he held it…read morefor me until I could get there from CT even though other people made offers. Really nice folks and great service!

Excellent service and are very knowledgeable of their products…read more Presley is their rescue dog and is extremely friendly

These guys performed major work to my 2016 rubicon involving axle gears, suspension, steering,…read morebrakes, heavy duty everything all around. The work was done on time and completed perfectly. I would absolutely recommend Ratchets Auto Works to anyone. They need a bigger sign out front though !

From the owner: Our mission is to provide the New England area with high-quality parts and professional service,…read moreour team of ASE certified technicians can tackle any job to take your project to the next level. At Ratchets Offroad, we're always ready to help make your dreams a reality.

I would like to start out by saying I was in the wrong, I should've asked the office before going…read moreback into the yard, and I apologized for it, especially after saying I was going back to my truck to get some cash. But did Stu have to call me an asshole? Did he have to say don't ever come back again? A mistake like that immediately goes for him to say that? Just wanted put that out there. Kept my mouth shut, apologized, and just left. Only person I dealt with, so do not know how anyone else is in the office, but this happened today.

I would like to start out by saying I was in the wrong, I should've asked the office before going…read moreback into the yard, and I apologized for it, especially after saying I was going back to my truck to get some cash. But did Stu have to call me an asshole? Did he have to say don't ever come back again? A mistake like that qualifies him to say that? Just wanted to say that. I do hope ya boss looks at this, and when a person makes a mistake this Is how ya treat him. Happy new year!