I walked in right after another woman and she was helped instantly which is understandable. I…read morewasn't greeted when I walked in however, the guy behind the counter went out of his way to stop who he was assisting to greet the man who walked in several minutes after me, then the woman assisting the woman who came in before me walked straight to the man who came in several minutes after me and asked if he needed help. That was a huge NO for me! I'll take myself and my money to the other location with better ratings as I'm sure they have better service! I waited until after I went to the other store with better ratings and they did not disappoint!! The warm welcome in from the moment you enter the door and assistance in finding what I needed was so quick, efficient, pleasant and genuine! Go to the Wylie location instead of this awful one, trust me you'll be glad you made the trip.

Absolutely the best batteries plus around! The manager jansen here is the best. Had my car and keys…read morefixed in just a few minutes. Sent my son here and he had his phone back to brand new. Man is a pro! The people here are kind and patient. Highly recommend!!

Bought a Duracell battery on 8-11-2020. has a three year warranty. Battery failed on 8-13-2023 and…read morethey will not warranty it. First and last time I will buy anything from this chain. I have 5 cars, kids cars, a boat that has 2 batteries and 2 jet skis. I could have been a good loyal customer. Now all you will get is this story being told and me badmouthing your company to all my contacts.

Was very rude and would not take my advice on my problem on my car. Sold me wrong headlamp and when…read moreI returned to swap with correct lamp, the two employees working on 11/05/2023 was extremely rude to myself and my girlfriend when I returned alone one decided to yell in my sick face, when I held a respectable tone, then the other employee jumped on me aswell threading me saying if I don't leave the store or else, and when I tried to talk to said employee he ignored me. So then I left the store and the store door glass broke and cut me, the Hispanic employee who covered their name tag so I couldn't report him. I hope nobody gets treated the way we was. I genuinely didn't even mean to break the door as I was leaving

I have been going here for years, even if I have to pick at another store I make sure they get the…read moresale at their location. I do mostly diy stuff. I here at least 1 or 2 times a week. They still offer premium brands like wagner, moog and borg warner. folks are friendly and willing to help, the do get a bit overwhelmed because there's typically only 2 people at night no big deal. I also suggest, know your vehicle, read your manual or at least be somewhat informed of what you drive. these guys are not mechanics and they sell parts. If you come in here trying to get help yeah they will help to the best of their knowledge but don't sit there and cry that didn't fix your car, fix your own shit or take it to a mechanic, if you are in the area go to triple A they are fair and honest. I recommend them personally.

Every time I come here the employees are helpful and the line (if any) moves quick. Today I needed…read morehelp replacing my windshield wipers since we have some heavy rain in the upcoming days and mine were tearing. As soon as I pulled up Rico (an employee there) was finishing helping another customer. Before I even made it to the front door he came and asked if I needed any help installing the wipers I had in my hand. He was very nice and made good conversation, in less than 5 minutes I had new wipers Happy customer here!

They don't know what they're doing or do they have any product knowledge. I ordered some new brakes…read moreand rotors. When I came to pick them up. They were the wrong size and I had to wait a couple more days for a new pair. They have teenagers working there that don't know shit.

No help towards check engine light, only showed me the diagnosis tools to buy…read moreThe O'Reillys on Centerville had a technician come out and help me solve the problem with the sensor I needed.

Tonight 9:20pm walked in asked female counter person for a check engine light , her Reply We can't…read morego outside! Me: why it's part of your service / it's displayed in plain as day in the store front window's radio & TV etc there's other people... So I walked out went to Autozone and had it done just few minutes ... I used this store before with no complaint's ... but this Courtney girl was terrible & lazy!!! I had car problem and she refuse to Help!!! I've worked p/t @ Advance auto parts this is a simple task! Big Failure Frank Navarro

They were helpful. I told them what I needed, and they were qble to direct me right to it.read more

Pretty good Oriellys. In comparison to other auto parts stores, the people are some what…read moreknowledgable. But in comparison to a real tech, they know very little. The quality of there seals in there valve cover seal kit is very low. The seals for the spark plug tubes ripped when putting the valve cover on. The stock honda ones work better. Good amount Of parts in stock so I recommend if your buying any non crucial parts.

I have had 2 bad experiences in this store in less than a week. First the asst store manager…read more(Jennifer) told me to call O'Reilly's gift card number because the gift card would not scan, she refused to try to enter the number in manually. I called and received a coupon for my troubles so I went back in and Ryan helped me. The same gift cards would not scan so he entered them in manually this is the reason they are getting 2 stars. So I go in to check on the parts I ordered and didn't have my receipt and was told by Manny (who Jennifer was training when I went in the first time) that I needed my receipt he asked Jennifer and she confirmed without my receipt I could not pickup the order. Ask for the store manager she is not in and is out the whole week and Jennifer was the only person I could speak to. Avoid Jennifer and Manny if you do risk going in! You have been warned!

I wanted to say thank you very much for being friendly and customer service related when I came in…read moreto purchase my battery. Y'all made sure I had everything I needed and asked me if there's anything else you could help me with highly appreciated. Pet boys down the street was incompetent and have their head up their a~s and you guys did a fantastic job thank you

i was visiting from out of state . my tail right side tail light went out . i stopped into the…read morestore . i dont know much about auto parts . buddy saw the dazed and confused, and even panicked look in my eyes . he was very kind and patient with me . put me at ease .buddy h. helped me find red tape to cover my light to avoid a ticket until i could take the time to fix it . he also did some clever but necessary add on sales . new light bulb and told me the nearest location in my home town to find the light cover i need for the make and modle of my car. i was so happy that i even perchased some air freshener and a slim jim . thank you buddy for turning my panic into ease . pat on the back from me!!!!!!!.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

How are you gonna have your auto care department open up at 7am And not have a guy until 9am to do…read moretire, battery and oil change Instead of opening it at seven you might as well just open it at nine since you don't have anybody

I called 45 min prior to showing up to inform staff I would arrive and need an oil change (told…read morethem the make/model/year). After I arrived and waited over an hour I was THEN told they couldn't preform my oil change. I tried talking with Mr.Charles who thinks he's Gerald Lavert, but he clearly expressed how much he didn't care to talk with me. After speaking with one of the store managers Ray (who tried, but clearly was listening to reply) I realized there was no one there who possessed qualifications to be helpful.