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O'Reilly Auto Parts

4.4 (7 reviews)
Closed • 7:30 am - 10:00 pm
Updated 2 months ago

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Battery Specialists

Battery Specialists

(3 reviews)

I ordered a battery from Battery Specialists (BS) for our pool cleaner. An individual from this…read morecompany sent an email verifying that I was ordering the correct size, which I thought was awesome! I measured the old battery and sent the information back. They verified that I had ordered the correct battery. Unbeknown to me, my husband ordered the same battery from Amazon, which we received within 5 days. When the battery from days later, we received the battery. It took 20 days for the battery from BS to arrive. I did not open the package and I immediately sent an email to BS, in accordance with their website, to get permission to return the battery. Their website says: "All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, inner packing materials and other accessories and be received within 30 days of the date shipped". To date, I have called them three times, emailed three times, and texted. No response at all. It has been five days - nothing. Given the efforts that they made to ensure I was ordering the correct product, I expected better. I'm so very disappointed.

I was in a situation where I ordered something I ended up not needing. Battery Specialists were…read moreGREAT!!!!! They cancelled my order and credited back my money without any problem at all. I will DEFINITELY order from them again!!!!!!! Denise K.

O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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