Heather was awesome! She helped me with everything and even gave me the grace to put it in myself!…read moreShe's awesome

Assistant manager and other lady employee were incredibly nice and very helpful/knowledgable…read more(Sunday 5/31 in the AM). I will definitely come back for all my cars needs! Definitely the best auto parts store experience I've ever had, and as an owner of an old car I've seen many trips to auto parts stores. Thanks!!

Great service, friendly employees. Help me find things without being uncomfortable and helped me…read morefind the best deals.

Great help from these guys! I went in to match up a A/C compressor off a 14 NPR and I didn't want…read moreto pay the dealership 800$+. I came in Frankie and Johnny helped me dive into this mess and got the compressor for me working a day at a great price!!! I would highly recommend either one of these gentlemen.

These guys are AMAZING!!!! They went above and beyond to help me get the right part and ensure it…read morewas expertly installed. They made a life-long customer out of me and my 84' K5 Blazer!! The location that's .3 miles from my house in Downtown Glendale is HORRIBLE-- I'll happily drive the 20 minutes to get to this location off Bell Road every time I need something because of the professionalism, kindness, and great customer service.

This is my favorite auto parts store. I like to change my own oil transmission fluid etc and I…read morealways go here for my fluids

Where do I start, I took my BMW that was in need for an Oil Change and normally I would normally…read morejust take it to the the Dealership and have them do it, this time I was getting ready for a little trip up north and the Dealership was a couple days booked out. A friend told me about Landmark and how simple it can be getting anything done mechanically to a car. I stopped by on a Thursday around 3pm(Never made appointment) and was greeted by a gentleman named Carl, I simply told him I was just in need of an oil change, Carl told me the cost of the service and how long it'll take. I was there for about 40 minutes, Carl offered me a bottle of water and talked about the business and all other services that they offer and it was just a great experience for someone that's never took their car to a Authorized 3rd Party, honestly it almost felt more welcoming at Landmark than the Dealership!!! After the oil change was done Carl had recommended me that my front tires might need to be swapped out soon and will recommend if anything for the car is needed to be done without giving you the hassle of "Must get it done today" I'll definitely come back here and recommend all my family and friends to try! Thanks Carl for taking care of me and my car! I appreciate it.

Here is my experience with Landmark. Friends from abroad had a Fiat Ducato with a broken…read moretransmission. No one, including Fiat's own dealership & repair wanted to look at it, saying that their computers could not communicate with that car's, because it is a car made for the European market. Landmark was the only repair shop willing to take a look. They found all the error codes, confirmed that the transmission is actually broken, not just a false alert from the car's computer and actively tried to find a transmission. They couldn't. The fee for their incredible effort? None! They really treat you like a human being in need. This is a place to cherish!

great fast customer service. I definitely recommend. warranties are include…read more Quick Fast

My partner has been going here for years. This weekend was the first time I was able to accompany…read morehim. He actually was able to get a quote from someone fairly quickly before walking in. The gentleman who helped him was friendly & informative. My partner was given options based, but was given a "better" option after explaining all the things he would like to get installed in our car. As we drove away with the new battery, I was told that the same gentleman who helped him was also the one who talked him out of a battery previously. Turns out my man's truck needed a new fuel pump at that time and not a battery. This gentleman helped him figure that out and sent him on his way instead of selling something the hubster didn't need. He's also better priced here than Autoreilly's and O'zone.

These guys are awesome! Shea is the service advisor and is very trustworthy. They work on almost…read moreeverything and are anxious to help. These guys are awesome! I had scheduled an oil change yesterday and the technician noticed some things that needed to be considered. Shea shared with me what needed attention now and what could wait. I elected to do all the work and they did a ton of work, stayed late and got my truck back to me the next morning. Awesome service! This is the third of my vehicles they have taken care of for me. Very much trust these guys

I've had 2 vehicles ruined by inept repair. The first was a pickup that they replaced a carburetor…read moreand it never ran properly again, even after several trips back to have them try to fix it. The second one was several years later at a different shop, they stripped the screws on my oil pan (aluminum block) and stuck them back in with some kind of glue. I didn't find out till they started falling out 6 months later.

I truly can't say enough good things about this place. Dealing with the owner, Vitali, is nothing…read moreless than complete professional. Easy to talk with and explain all that's involved. Follow up status calls, fair pricing and an all inclusive staff to guide me though mechanical and body work. Honest, Fair. Quick. Highly recommend!

Honestly, I am extremely disappointed in this shop. I have been coming here for around 2 years with…read moremy E36 M3, and they have been incredibly inconsistent. I had them replace my master cylinder and slave cylinder for brakes, and they not only did not do it correctly the first time, but also made me feel wrong when I found the master was leaking. It was not until the shop owner got involved that it was fixed. I additionally had my spark plugs to go in to be changed when they did a smoke test a while back, and their technician advised I keep the current ones in the car and assured me they were good. The day after, I inspected them to find they were burnt through the iode and the 6th plug was hand loose. Additionally, the shop manager assured me that there were no codes (in the process of chasing a misfire), and again, I went and bought my own scanner for BMWs specifically and found several codes relating to the misfire. In my most recent exchange, my idler pulley broke after an alternator repair after about 100-ish miles, and when I asked them, they didn't see the faulty part as the idle pulley needs to be removed to replace the alternator. Angel (the shop manager) said that part didn't need to be removed to fix the alternator. A blatant lie. All of this work makes me question why they charge manufacturer labor, not the actual time it takes to replace parts (which I would understand if they had corrected the first time around). In addition to this, I confronted the shop manager about why they had moved my own purchased parts from the floor of the vehicle, and he said to keep them safe. He moved the brake pads to the seat and left a camshaft position sensor on the floor, which sounds like looking through my parts for reasons he didn't care to explain. Instead, he said he was done with me and my issues regarding the shop and its integrity in their work. I really wanted to love this shop, but after being inconsistent, charging for time that isn't necessary for work for an incomplete job, while being dishonest and making it look like I was the problem, after paying thousands for work sucks as a repeated and long-time customer. I unfortunately would not recommend.

Imagine a beautiful Arizona weekend, finally blessed with perfect weather. I decided to take my '84…read moreMercedes convertible for a drive, the kind of day that feels made for cruising. Suddenly, an awful grinding and squeaking sound erupted from my driver rear wheel. In a panic, I searched for the nearest small business mechanic open on a Saturday and found Bell Road Auto. Reinette answered the phone and immediately put my mind at ease. She assured me they'd take a look and urged me to come in ASAP. I carefully drove over, and Andy got to work right away. In just 30 minutes, they discovered the culprit--a pesky rock lodged in the wheel. To my surprise, they refused to charge me for the diagnostic or the time they spent fixing it. Their kindness and honesty left a lasting impression. Bell Road Auto has now earned a lifelong customer, even if I have to drive a distance to get there. Andy and Reinette are proof that local businesses still care, and they deserve all our support. Thank you for making my day better and treating my vintage European car with such respect!

I've been coming here for years and this is the place I refer to others. It's family owned and…read moreoperated and they have always treated us well. The pricing is fair and the service is exceptional.