The staff here was welcoming. I needed help replacing my new car battery and Mark C. assisted me…read morewith putting the new battery on. Mark was extremely helpful, patient and all around amazing! I will be returning to this location for further car needs.

One of the most unprofessional rudest jerks I've ever dealt with at any AutoZone and his name is…read moreLevi every single time I come in there. He's always a jerk to me. He's never nice. He's never polite. He is one of the meanest disgruntled rudest people I've ever met in my life horrible customer service just horrible.

Beyond helpful and super friendly! Best auto parts store I've shopped at. I really appreciate the…read morecustomer service and decent prices

Went in when all hope was lost no one else could help me the owner got me the part I needed without…read moreany trouble saved me ! Very knowledgeable customer service was great ! I very much appreciate their help and I would highly recommend you stop by and check them out !

Brought in a 2 year old battery wouldn't charge and walked out with a brand new one without…read morespending a penny. Worth it.

So, I walk into this fine establishment--let's call it "Service with a Snarl." I stroll up to the…read morecounter with my best smile, ready to save the planet one quart of used motor oil at a time. I ask, politely, "Do you guys take used oil for recycling?"--you know, because I'm basically an eco-hero. The lady at the counter? Oh, she's having none of it. She hits me with the ol' ignore-and-dismiss combo. No eye contact, no acknowledgment that I exist. I might as well have been a ghost haunting the customer service desk. Finally, without so much as a glance in my direction, she says, "No, but AutoZone does." Oh, cool. Thanks for the helpful info, Madame Sunshine. I mean, I came here hoping to contribute to a greener future, but instead, I'm sent off like a rejected contestant on a reality show. But hey, AutoZone--get ready, because this oil-toting environmentalist is taking his business, and his very impressive five dollars, to you! You'll recognize me--I'll be the guy with the disappointed look, still wondering what customer service feels like. In conclusion: If you're looking to recycle your hopes and dreams... keep driving!

Get service Had tires installed…read moreThey are always helpful , gives best deals Free tires pressure check

Talk about DISORGANIZED !!!! All the employees running…read morearound in panic mode, phones ringing off the hook. I won't mention the 30 cars In line just to top off the pressure in their tires !!! You can't make an appointment because they're too busy to answer the phones!!! The District and Zone Management needs to stop by and get this cleaned up !!!

We had an excellent experience at Aaron Chevrolet, and especially with Nader. From the very…read morebeginning, he made us feel comfortable and welcomed. He was thorough, knowledgeable, patient, and, above all, genuine. Nader clearly knows his products and took the time to answer all of our questions without ever being pushy or making us feel pressured. What stood out most was the way he balanced professionalism with a genuine focus on building a positive client relationship. He made the entire process feel comfortable and transparent. If you're looking for someone who truly knows what he's selling while still putting the customer first, I highly recommend asking for Nader. Come see him you won't be disappointed!

Initially the buying process at Aaron Chevrolet went well. I met with saleswoman, Nury Juarez,…read moretook a 2022 Chevrolet Silverado LTD for a test drive, liked it, and agreed to buy it for the list price of $32, 795.00. It was while they were running my credit that I was told by Sales Manager Guillermo Flores, that the vehicle was a Lemon Law Buyback. Concerned, I asked a few questions as to what the issue was that led to it being bought back. Sales Manager Flores said the original owner had complained had complained that the engine "stuttered" and the engine was eventually replaced. I felt no stutter during the test drive and a new engine sounded good to me. Luckily, my credit is pretty good so I got a fair rate and we moved forward. Against my better judgement I was talked into adding the Compass Platinum warranty. However, I just sent in a letter to Aaron Chevrolet requesting the warranty be cancelled. Per the contract, and California law, the warranty can be cancelled at any time during its term. Also, if the warranty is cancelled within 60-days of the vehicle purchase a full refund must occur. I directed that the refund be applied to the outstanding financed balance. Unfortunately, I was informed during the contract signing that two "optional" items were already on the vehicle and that I would need to pay for them: a Xzilon Ceramic Paint Coating and a KARR Theft Deterrent Device. $1,295.00 each for a total of $2,590.00. This made me pretty angry, but I'd already been there for several hours by now and just wanted to get the deal done. HOWEVER, IF TWO OPTIONAL ITEMS ARE NOT OPTIONAL AND THE BUYER WILL BE CHARGED FOR THEM, THAN THE COST SHOULD BE REFLECTED IN THE SALES PRICE. The truck should have been listed as $35, 385.00 not $32,795.00. A couple of days later I am washing the truck when I found large globs of a glue like substance all over the roof, sun roof, and bed rails. They were rock hard and had apparently been there for months, if not years. Having detailed cars I know that when applying a ceramic coat you need to thoroughly wash the vehicle and make sure even the smallest particulates and contamination are removed. Otherwise the ceramic coat will not adhere to the surface. I then began to apply a sealant and could feel that there was absolutely no ceramic, wax, or any other surface protectant on the paint. I took out the sale paperwork and saw that no Xzilon ceramic coating had been applied tor the vehicle. A Xzilon TouchScreen+ Glass Modifier had apparently been installed. Come on. I sent Aaron Chevrolet a letter demanding that the $2,590.00 for the "ceramic coat" and the KARR theft deterrent device be refunded and applied to the truck's financed balance. So, this review can certainly improve. If Aaron Chevrolet acts quickly to cancel the Compass warranty and refund the money I paid for the mythical ceramic coating and the KARR device, and apply those funds to the financed balance, I will HAPPILY add a positive addendum for their prompt and conscientious corrective actions. If not, I plan to invoke my right to seek relief through arbitration.

Walked into to test drive the Telluride and sales associate Adam Awad was ready to get me in the…read morecar and driving what I was looking for specifically. Great car buying process and overall excellent service.

I purchased my 2016 Kia Optima from this dealership as a pre-owned vehicle about 4-5 years ago, and…read moreit currently has only around 90,000 miles. I've now had both passenger-side windows fail -- first the rear passenger window stopped working, and now the front passenger window completely dropped into the door and won't roll back up. I'm struggling to understand how a vehicle with under 100k miles ends up with multiple window motor/regulator failures. After doing research, I found many owners reporting similar issues, which makes this seem like more than normal wear and tear. I reached out to both the dealership and Kia hoping for some goodwill assistance due to the repeated failures. Instead of receiving meaningful help, I was told I needed to pay for diagnostics and was given an estimate of roughly $2,300 to replace both passenger-side window assemblies and motors. What made this experience even more disappointing was feeling like dealership management showed little interest in helping despite me purchasing the vehicle through them and being a long-term customer. I asked whether any assistance, goodwill repair options, or cost-sharing could be considered and was essentially told I would be responsible for the full amount. I was already unhappy with the price I paid when I originally purchased the vehicle and felt I paid a premium expecting quality and support. Having major repeated failures like this before 100,000 miles and then receiving no meaningful help has been extremely frustrating. I expected better reliability and better customer care.

Worth the read -- I promise. I walked into AutoZone…read moreexpecting to spend my Labor Day weekend troubleshooting a crank/start issue on my truck. Instead, two helpful employees solved the problem in minutes. I initially stopped in to ask which electronics cleaner would be safest for my connectors. While discussing the truck, one team member let me use the store's scanner, which showed no active codes. Before I headed back outside to start testing sensors, he suggested checking the battery. I was skeptical--and nervous about shutting the truck off because the issue became more likely for a hot start--but he assured me they would help if it didn't restart. The battery test showed that it was bad. I purchased a replacement, and another team member came outside and installed it for me. To my surprise, the truck started right up with no issues. Their friendly conversation, thoughtful questions, and willingness to check the simplest possibility saved me an entire weekend of troubleshooting and likely prevented me from wasting money on unnecessary parts. As a self-proclaimed YouTube mechanic, I appreciated the reminder that sometimes the solution is simpler than expected. I didn't catch their names, but this was the team working Sunday, September 6, around 5 p.m. They were very friendly, knowledgeable, helpful, and willing to go the extra mile; despite being in the middle of a huge store rush hour. I highly recommend this AutoZone team and hope they receive the recognition they deserve from site leadership. Thank you guys for your support and I'll definitely be coming back soon!

Came in again, I have no clue why. Looking for engine filters, again. No greeting, again. No…read moreacknowledgement, again. No asking if we needed any help, again. They all avoid you like the plague while they just stare you down in the rudest way. When we went to checkout, Patricio was very friendly and helpful helping us look for stock at another location. The most disappointing part? You have your MANAGER, Daniel up front not running his team effectively or efficiently because they are all there having personal non-work related conversations instead of being productive or helping customers. DO BETTER. Train your employees to work like they are getting paid to be there. Pretty sure the 5 star reviews are family and friends as they conveniently know everyone's names and have barely any other reviews.

We went to have our car serviced as I always do when in town and was helped by Kristin. What a…read moresweetheart. Was friendly all through our interactions. Very knowledge and we were very appreciative of that. She earns 5 stars from us!

Honesty and Integrity matters a lot to consumers, especially with the current state of this world,…read morewe are all experiencing. We dealt directly with the Owner of this Dealership, Mr. Nguyen and I must say the experience from start to finish was refreshing, unlike any other. We live over an hour away from this Dealership and was pleasantly surprised we were able to conduct all Financing online and presented with the option of having the Vehicle delivered to our home, on the same evening. Good luck to everyone else!