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Perris, CA

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O'Reilly Auto Parts

3.7 (3 reviews)
Open • 7:00 am - 10:00 pm

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30 days ago

The entire staff really made my day. Very nice people with very good customer service.

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1 year ago

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6 months ago

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Battery Xpress - Lake Elsinore

Battery Xpress - Lake Elsinore

(2 reviews)

I visited your location on October 16th and had a positive experience with a young man who was very…read morepolite and helpful. I appreciated his assistance in checking my battery and recommending a compatible replacement for my Toyota Camry hybrid. He did mention that my battery had a sensor, but assured me it was an easy fix. However, due to liability concerns, he was unable to perform the installation himself. Yesterday, I took the battery to my mechanic who informed me that it is not the correct one for my car. I mentioned the suggestion made by your employee to hot glue the sensor to the battery, but my mechanic strongly advised against it, as it would pose a liability risk. I trusted the gentleman's recommendation and purchased the battery based on his assurance that it was suitable for my vehicle. Today, when I returned to your store because the battery is not compatible, I was informed that you do not provide refunds and there is nothing that can be done. I am quite disappointed with this response since it was your employee who sold me the battery that he claimed was the right one for my car. The mistake was made by your employee, and I believe I should be eligible for a refund, it has been two weeks. Horrible experience. I left the battery at the counter. I am so upset

Finally I got honest people close to my home who recharged my battery for free and explain how to…read moreuse it to keep it up. No questions about it, next time I need a Battery Service I can count on them!!!

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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