I went in to purchase a battery for my 2010 Scion TC and the young lady that helped me was very pleasant and very knowledgeable. The young man that greeted me with my battery to install it was Johnny and this old soul of a young man was such a great representation of the AutoZone brand and his customer service skills were some of the best that I have ever experienced from such a nice young man! He was so polite and completed the job quickly and effortlessly. A true asset in growing the AutoZone brand... read more

They are so dishonest, they advertise one price on the website and when you go there, the prices are different than the website. When you mentioned that to them, they claim is only a website price but yet there is nothing noting that in the website website. That is a very dishonest and false advertisement. Do not buy there unless you want to be ripped off. read more

Is this store ran by kids? I don't understand how hard it is to give someone the right part when the correct info was given and all the employee had to do was locate it. Going back twice because I was given the wrong part when it could've easily been avoided if the kid behind the counter just paid attention. They had to watch a YouTube video to install my windshield wiper and told me that I had to purchase different one that was more expensive because it didn't fit my car.... Very dumb if you ask me considering THEY SOLD ME THE PART. Wouldn't recommend this location if you want half of your day and money wasted. read more

This is a review for the Newer AutoZone at Scott road and 215. Albertsons' plaza. Refused to accept my waste hydraulic fluid saying "it didn't look like used motor oil" even though i had purchased the five gallon pail of fluid at auto-zone. Unfortunate. I took it to Oreilly's Auto parts and not only did they take it, but they did so cheerfully and with a friendly demeanor! Oreilly's has a loyal customer now. Autozone? notsomuch read more

I Went AutoZone three days ago. To Have them test my battery and my alternator!! They told me I need a new alternator and my batteries in great shape and it's my alternator!! So they convince me to buy an alternator $570 . Then I go to the mechanic. Can you check my alternator and my battery just to double check because I don't know if AutoZone, knows what the hell they're doing!! Mechanic tells me your alternator is fine. Nothing wrong with your alternator. You need a new battery and then I go back to AutoZone. Call them out on your BS for selling me an alternator. I didn't need. I buythe battery then take my battery back to the mechanic. my mechanic said sold they sold you the wrong battery then I have to go back to AutoZone to get the right battery. What a waste of my time. My life did not need this AutoZone. You should be ashamed of yourself.!!! read more

Shout out to Quincy for his help. All we needed was a jump but it's nice to know that they will still go out of their way to come help you out! Thank you Quincy, you are awesome!! read more

Excellent management Kiara helped me resolve my battery issue. Excellent customer service

One of my crew workers needed to get a battery and I called an asked if they could do a phone sale and they said yes. So we completed the transaction over the phone and was only given the core the receipt and I needed the full battery receipt. So I called up the store 3 days later and spoke with the manager (GABE) he patiently helped me out it took less than 10 minutes to to get the right information and he found the receipt and sent it over to me so I can complete my expense report. Great help from the Manager read more

Loe B is a good worker! He helped look through a lot of my random receipts and returned my personal receipts . He also return my star sockets that was unable to remove broken studs with store credit which is very reasonable. Overall Loe B did an Amazing job. read more

Had to replace my car battery, I called and spoke with Sam who was so cool and helpful over the phone. When I arrived he was also the guy to help me. He made everything so smooth, installed my battery and even answered some questions I had! Thank you Sam for being honest and for being my hero of the day! read more

Bought snow chains and told the worker our size and showed him a picture of our tire and he gave us the wrong size; we got stuck at big bear ! unreliable, don't trust them 0/5 came at 10:45 am 2/14 read more

Thanks (employee) "Sal Bert" from auto zone!!!! Thank you a million. This is cool/superb customer service. I was only expecting the part number after waiting in line to fine my head lights. Not only did "Sal Bert" grab the part from the isle. But he even installed them quickly! As long as auto had employees like this I stay a honest customer thank Sal! My visit: Mon sept 19 @ 6:00pm read more

I have got to say a huge THANKS to Mariano! For helping with removing a pulley from a steering pump. Knowing the store doesn't provide an impact driver gun, he had his loved one dropped it off at the store. Above and beyond service and a great thanks. read more

I came in looking for a couple of air filters, I was greeted by Harold with a smile and pleasant demeanor. It was nice to experience that in an auto parts store where people are usually fairly grumpy. Thanks for your help Harold. read more

Staff was very helpful and ensued I got the right item for my vehicle. Well stocked/ good inventory / friendly / great customer service read more

Xerxes, was the man. He helped me and absolutely didn't "have too" he was well within his right to just told me "sorry but I can't", instead he went above and beyond and I was back on the road before I knew it. Thanks Xerxes read more

Had help from Mariano at Menifee store on antelope , he installed my trucks headlight without any hesitation. Was fast and courteous. Excellent customer service read more

I have a military account with you guys. I've been going to this place forever constantly all the time, I just rebuilt my 7.3 diesel. I go in there yesterday day before yesterday sorry I buy some orange wasn't sure what size so I bought multiple facts because I was told I could return them as long as I have the as long as I have the full packaging it's okay that's the way about the receipt because I have my name for them so everything. It's logged in. I just tried to return it different people there. They said nope I said my name is loud, I loved you and I don't remember my name nope. We only put warranties under that so therefore, we can't help you. It's a $20 set of orange. They just put me pushed me away. Over $27 holdings and I go there all the time. What a waste of time autozone, put every sale underneath people's names so they don't have to worry about damn receipts read more

I always find the staff to be helpful, they'll come out to look at your car to get an idea and give you recommendations. Hrs of operation are convenient open till 10 even on Sundays when your car always finds a way to give u a problem just after you've driven around all weekend and right before the work week. Keep up the nice customer service!! read more

Needed a new battery for our car and the car wash folks recommended Autozone. Great service. Levi replaced our battery with care and speed. Levi is an amazing young man. Thank you! read more

My car ran out of gas and so I went to get a gas can from Auto Zone I couldn't figure out how to put the gas in the gas can so I asked the Manager Craig he tried to explain it was complicated so he said he'll just walk with me in the 105 degree heat to gas station to help me put the gas in can then I couldn't figure out how to put it in my car so he said he'll just walk with me to my car to put it in for me and yes still 105 degrees when I say he was Heaven sent that day basically my Angel I was so stressed and having anxiety over running out of gas and he stepped in to help and it meant more to me than he could ever had imagined and I'm grateful. Thank you read more

I urge everyone to stay away from this AutoZone unless you absolutely have no other option. The customer service has really gone down hill. I want to say ever since their competitors O'Reilly's started popping up across the nation, AutoZone as a brand has started to nose dive. Well anyways, this specific autozone is in the prime location for business and just needs better management, more employees with better customer service. Little things go along way and this specific location seems to lack those little things. I mean on numerous occasions, I was waiting in line for what it seemed to be 25min before being able to speak with a customer representative. And by the time I got to speak with someone, they seemed agitated and annoyed. Well if you are so stressed out helping people and you are overwhelmed by the amount of customers you have, common knowledge would be to hire more employees. But at this point, hiring more employees wouldn't be good enough because you'd have to train them right and with good customer service. I mean it's pure chaos in there. You have about 8 people waiting in line for 20+ minutes, phone ringing off the hook with nobody attempting to answer them and rude employees. Boy I wish there was an O'reillys auto parts near here because they would have my business even though they are notoriously more expensive. read more

I was pleasantly surprised today that Auto Zone installed my new windshield wipers for me. In and out in less than 10 minutes! read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Menifee, California

I wasn't greeted when I walked in, the employees were not friendly, I asked if someone could help me put on the wiper blades I just purchased. Being I am disabled. No one wanted to. So I decided to go back to O'Riley's they offer to install what ever I need with a pleasant smile. read more

Get into the zone! What zone are they talking about? Looking for a DIY item for your car, you can pretty much find it here. You can chuck your old air filter and replace it with a new one in no time. Also easy to find bulb replacements for headlights, fluid juices for your engine, a set of sparkys, and a fresh battery when your current one doesn't crank anymore. Service is alright but I get the feeling that when these people talk to you they expect you to know every detail about your car. Nope that's not me...and that's why I came to you guys! Also, there's a a confusing place to get in line at the center of the store. I was thinking it was a a central line for eveything but apparently it's just for ordering/finding parts for your car. After 10 min of waiting, I see someone ahead of me realize he was in the wrong line too. He just walked up to the cashier who was standing around picking his nose. Would of been nice if he would just say something to us but I guess digging into his brain was more important. It's nothing big and this is more of a convenience store to me. That is, it's convenient if you know what you are looking for in the first place. Just get it and go. Also, look for the nose-picker and that's where you pay for your goods. read more

AutoZone Auto Parts - Get into the zone! - Auto Parts & Supplies Near Me - Menifee, California

They relocated to the other side of Newport Road in the plaza across from State Bros. Still a great place for wind shield wipers, at least for me. :) read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Menifee, California

This store is pretty good. The workers are pretty helpful. Always courteous workers and nice looking ladies too. The only thing is one time I went in there to get my moto battery charged and this one "lady" came out like she was well informed and wolfed all her knowledge about the situation. So I leave overnight, come back the next day and another guy says battery is no good. . This one "lady" is ther again and I overhear another guy tell her it's not even a charger that they have . So I go some where else because I felt like they was very wrong. And then the battery charged up just fine. I just would like it better if the people don't try to play me for a whore. read more

I sent my grandson and my wife to get motor oil and one of the guys working there offered to check the oil level and put oil on the car thank you very much read more

Great customer service. They know their area as well to direct for the nearest relative location. Only lack in some in store merch.

went in to buy some jumper cables and wasn't sure how to use them Xerxes ( not so sure how to spell the name sorry ) went above and beyond and walked with me down to ralphs to help me out! great service! really appreciated the help. saved me and my two babies for the day. read more

This place deserves zero stars! I drove back and forth the whole day, even driving all the way to Perris to another Autozone for a battery I needed replaced. They sold me the wrong battery twice! After going back & forth for 7 hours.I respectfully asked to speak to a manager to discuss this inexcusable problem, no apology given,no remorse, everything I said was disregarded. I requested a store credit or discount but was told NOTHING CAN BE DONE. BEWARE OF THIS PLACE AND UNKNOWLEDGABLE STAFF!!! read more

Port customer service it sure if the guy who was wearing the gray shirt with short hair and a beard a little heavy set was the manger tonight. But his attitude was very rude went to drop off my oil from my car after doing an oil change. And the way he replied to me was very unprofessional it even hi sir how can I help you. He just said oil tank is full you have to go somewhere else and that was it but the way he said it was very unprofessional read more

I appreciate Jesus and the quality customer care he provided. I need windshield wipers and be helped me pick out the right kind. What would've taken me awhile to figure out myself and struggle through, he handled efficiently and kindly. I was in and out in less than 10 minutes with exactly what I needed. My son has also bought supplies here before and was happy with the service he received. Thank you Jesus!!! read more

Art went above and beyond helping my family to get exactly what we needed and didn't spend more money than we needed to. I'll definitely be back. Thank you. read more

Well I posted a 5 star back in November 2013. That is not the case today. Tuesday night I came in for an alternator for my BMW. Wednesday morning I saw that I was given the wrong part. Brandon said the correct part is more expensive and they only had it at their murietta road location. I go to that store to look at the supposedly correct part only to see that the mounting details was still incorrect. Jonathan was able to figure out the correct parts after several minutes, but I had to wait four hours for the parts to arrive. After receiving the parts, I began to install only to find out that one of the threads to bolt in one of the pulley was stripped, I called Menifee store back and told them the situation, no apologies all Xavier said was we can have another one at 10:00 AM the following morning, needless to say I lost another day's wages. I called the District Manager to relay my dissatisfaction and she offered to give me $75 off the new alternator. Having said all that the supposed new alternator is now making a loud hissing sound. I spoke to Elario who is normally very helpful, but he said all he can do was give me a refund, without taking into consideration all the hassle I went through and the lost wages for missing work. I called the Regional office but no one has yet to call me back. read more

Eladio, the store manager is nice and very knowledgeable. Great staff as well handling a huge crowd but everyone stays friendly, courteous, and very patient. Good place to get your auto parts! read more

Ryan was really helpful today. Answered all my questions, gave additional helpful tips, helped find me warrantly, and helped with removal and replacement of my battery. This is why I come here over and over. Who saves receipts? They just looked up my name, found the warranty, and done. read more

Art Z. was a life saver . He helped me out so much . I needed a new battery and new clamps and he helped me find exactly what I needed and helped me put it in. Being a military spouse who's husband is deployed and no family in this area , I am so appreciative of what Art Z. and his manager at Autozone on Newport did for me . A huge shout out to those gentlemen . Thanks again ! read more

First been a customer since it was chief auto great service until recently i encountered a problem returning my alternator exchange something I haven't ever had a problem with dealing with auto zone the mgr. Lila told me and everyone standing around this is trying to return a old alternator for full cash price I explained to her I'm under warranty just check my phone number wouldn't do it ask her to call the Perris store to confirm I was there earlier and purchased a alternator just needed to take old one out return to get my cash back no go even showed her a screen shot of my transaction at Perris store so I asked in a kindly matter maybe I should just go back to the other store she just go then go I said that very unprofessional and left th÷ store which made me late for work dealing with such ignorance from the mgr. Lila I work for UPS we would never treat our loyal customers in such away. Anyway went. Ask to Perris store where the Mgr. apologize for my experience with Lila exchanged alternator cash returned $325. Don't deal with Lila should no respect period its her most of us are Veterans that come here for our car needs she that means nothing to her go some where else her words bad for the Auto Zone team especially where alot of us Veterans reside. At the end of it all thanks to Perris/Murrieta/AutoZone and day shift and mgr. Auto Zone Antelope, Menifee Ca apologizing for mgr. Lila I'm still a customer Vincent Bradford read more

The employees at this locations are exceptionally helpful. They're great customer service and their knowledge is very impressive. In particular, Monica I believe is her name, was extremely helpful, funny and knowledgable last night. The price for everything I bought was also great. read more