Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

I called up and confirmed they had the battery i needed and would be able to install. Went down…read morepurchased it and got it installed. Customer service was terrible. The guy brought his cell phone out and was watching the football game as he installed my battery. Mind blowing. I got what i needed but yikes.

I needed an iPhone screen replaced and they said ok. Warning, never get your iPhone screen replaced…read moreand an unauthorized repair place. They put a good looking screen on but because it was off brand there were a bunch of touch issues. Then I went to an apple cert repair spot and they said they can't touch it because non cert person touched it. Batteries + did replace the screen under warranty but I run my business with this phone. It was 100% working with the factory screen cracked. That's what I need it to be fixed.

I've bought car and truck batteries at Battery Express before. Great service. The products were…read moregood quality and had a long service life. Would highly recommend!

Good help and fair price. Will see how the quality is in a year. Two year warranty for a $70…read morebattery. Very good deal. I will go back

Great service. Veronica was so knowledgeable and helpful. Brent was great and helped us carry and…read moreload our heavy batteries into the car. They had just what we needed and taught us some things to help maintain the life of our batteries.

So thankful my friend recommended to call Batteries Plus about replacement car FOBs. The dealership…read morewanted an outrageous price. I called the Burleson Batteries Plus and the nice gentleman said he would order the FOB for my car and told me it should be in on a certain date. That day came and they called me and we made an appointment to go in a couple of hours later. I was in and out in less than 30 minutes with a great FOB for half the price of the dealership! Everyone was professional and friendly! Highly recommend!

Horrible customer service! I asked if I buy a battery, if they would install it, because it's…read moreleaking battery acid and I didn't have any gloves. They said they would, but after paying they tell me they will be out in a minute... 20 minutes later another guy comes up with a socket wrench, says "there ya go" and goes back inside. So now after changing it myself without gloves my hands are all ate up/ burned from battery acid. Never again, and I spend a lot of money here, but it's Auto Zone from here on out. Unbelievable!!!! Straight up lazy. I don't even write reviews but people should know, smh. Tighten up... no pun intended

Shitty Attitudes no help and moe, your customer service SUCKS !!…read more I bought a battery 11/20 Went bad, moe said can't fine it in the system. That's not my fault Moe !!!! I would of bought it under my company that's what we do to make sure it's covered. I can't help your employee either stuck it under the wrong name or number. Your the only one who sells them !!! Will never purchase another item from you !!!

Prompt, efficient service! They came to our aid. We were…read moredriving from Ft. Worth and passing through Corsicana when we stopped at a local shop for snacks. When we got back to our car, the engine would not start. It was immobilized. A jump-start did not help... To make a long story short, we called a few places. Joe came to our location within 25 minutes, so we did not need a tow. He got the engine started within 10 minutes, told us to get a new battery, and we were able to drive to an auto parts store to buy the needed parts. After installing a new battery, we completed our road trip without further problems.

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

They refused to live up to their warranty! Even though there was over a year left on my warranty,…read morethe guy said, "it sat too long"! It "sat for just 2 weeks during the cold and ice storm of january 2026 and the guy would just say, "sorry, my man". A dead battery is a dead battery! DON'T DO BUSINESS WITH THE MANSFIELD BATTERIES +!!!!!!!!

We went to this store on a Sunday. No one was in the store. My wife had multiple watches that…read moreneeded the batteries replaced. The manager told my wife he didn't have time to replace the batteries on that many watches. They were busy in the back of the store. He said it would take like 45 minutes for that many watches. My wife was shocked. I went in to get his card and and told him it was so I could write a review and he got confrontational, insulted me and cursed at me.

Once again, I needed automotive help. Once again I went to Auto Zone in Midlothian. I was helped by…read morea young man named Jackson who got me in and out with the correct part in less than 10 minutes. He even went outside to check my truck to make sure he was providing the correct part. I can't say enough nice things about this store and these employees. I'm an Auto Zone customer for life!

I was happy with the service that I received both on the phone and in person. I called before I…read morecame to confirm that they had the parts that I needed and the gentleman was very nice. I showed up to pick up the parts and I was greeted as soon as I walked in and helped immediately after that. The transaction was pleasant and the person that I worked with was friendly and I would definitely go back again.