Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

I called up and confirmed they had the battery i needed and would be able to install. Went down…read morepurchased it and got it installed. Customer service was terrible. The guy brought his cell phone out and was watching the football game as he installed my battery. Mind blowing. I got what i needed but yikes.

got scammed by one of the employees on a battery that I thought was I was getting for cheap and he…read moreended up quitting and now I can't get the warranty at all and I'm cooked with a shitty battery that doesn't work anymore so don't come here if you're trying to like find a good little cheap battery for a good price they're all expensive and they're all gonna be shit the battery i just got lasted literally a month before it completely lost all charge and now can't crank anything. Piece of shit for real.

Good help and fair price. Will see how the quality is in a year. Two year warranty for a $70…read morebattery. Very good deal. I will go back

I've bought car and truck batteries at Battery Express before. Great service. The products were…read moregood quality and had a long service life. Would highly recommend!

I have used this store on numerous occasions and have always had a great experience. I just…read morerecently needed to have 2 of my car remotes programmed and they were able to do it in under 30 minutes. (And best of all- $65 cheaper than the new car dealership and locksmith quoted me!) Sandra was fantastic to deal with and really knows her product. Highly recommend using them for your automotive key needs.

Great service. Veronica was so knowledgeable and helpful. Brent was great and helped us carry and…read moreload our heavy batteries into the car. They had just what we needed and taught us some things to help maintain the life of our batteries.

Shitty Attitudes no help and moe, your customer service SUCKS !!…read more I bought a battery 11/20 Went bad, moe said can't fine it in the system. That's not my fault Moe !!!! I would of bought it under my company that's what we do to make sure it's covered. I can't help your employee either stuck it under the wrong name or number. Your the only one who sells them !!! Will never purchase another item from you !!!

Horrible customer service! I asked if I buy a battery, if they would install it, because it's…read moreleaking battery acid and I didn't have any gloves. They said they would, but after paying they tell me they will be out in a minute... 20 minutes later another guy comes up with a socket wrench, says "there ya go" and goes back inside. So now after changing it myself without gloves my hands are all ate up/ burned from battery acid. Never again, and I spend a lot of money here, but it's Auto Zone from here on out. Unbelievable!!!! Straight up lazy. I don't even write reviews but people should know, smh. Tighten up... no pun intended

Prompt, efficient service! They came to our aid. We were…read moredriving from Ft. Worth and passing through Corsicana when we stopped at a local shop for snacks. When we got back to our car, the engine would not start. It was immobilized. A jump-start did not help... To make a long story short, we called a few places. Joe came to our location within 25 minutes, so we did not need a tow. He got the engine started within 10 minutes, told us to get a new battery, and we were able to drive to an auto parts store to buy the needed parts. After installing a new battery, we completed our road trip without further problems.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Shelley helped us today with a new Duracell battery. The first battery we bought for our 2015…read moreToyota lasted over 5 years. I am more than confident about the new battery. Great customer service. We were in and out in less than an hour. And I appreciate Shelley's terrific professional help installing it on a Saturday. This saved us a lot of time and convenience.

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Cracked Phone Screen, walked in and was able to leave my phone to get the screen replaced as they…read morehad it in stock. Took less than an hour and screen is completely new again! Thanks Neil & Team!

They refused to live up to their warranty! Even though there was over a year left on my warranty,…read morethe guy said, "it sat too long"! It "sat for just 2 weeks during the cold and ice storm of january 2026 and the guy would just say, "sorry, my man". A dead battery is a dead battery! DON'T DO BUSINESS WITH THE MANSFIELD BATTERIES +!!!!!!!!

Once again, I needed automotive help. Once again I went to Auto Zone in Midlothian. I was helped by…read morea young man named Jackson who got me in and out with the correct part in less than 10 minutes. He even went outside to check my truck to make sure he was providing the correct part. I can't say enough nice things about this store and these employees. I'm an Auto Zone customer for life!

I was happy with the service that I received both on the phone and in person. I called before I…read morecame to confirm that they had the parts that I needed and the gentleman was very nice. I showed up to pick up the parts and I was greeted as soon as I walked in and helped immediately after that. The transaction was pleasant and the person that I worked with was friendly and I would definitely go back again.