I come to this Oreilly's all the time and Herb's customer service genuinely cannot be beat. He…read moretruly cares for you and your vehicle, and will always help however he can. Thank you Herb for being so honest and helpful every single time I come in!!

First time I stopped in at this Orielly's I had a terrible experience at Auto Zone just minutes…read moreprior. I was having car troubles and Herb came outside to help assess the issue. He told me to try different methods to help me save money before coming back to purchase new parts. Herb's genuine care for his customers and their vehicles is why he was always have a loyal customer.

I used to work in Fort Worth and installed rear A/c units in the back of Vans so I started using…read morethese Guys back in the early 90S and still use them and I live in West Columbia Tx never had any issues with them at all.

Save your money and do not deal with this company, I…read morepurchased the Power Train warranty for $2998 after less than 5,000 additional miles on the car an internal engine bearing failed. Tech Choice requires that their adjuster must see the engine torn down and inspected and then they will see if it can be approved. After days of trying to get an adjuster to look at the torn down engine I had to get the repairs completed. Now Tech Choice states since we did not wait for the adjuster they will not pay for the $2800 repair. Do not deal with TechChoice they just try and find ways NOT to pay claims, only collect premiums. Complete rip-off!!

These guys were very proffesional and I was reassured they would do the best they can over the…read morephone to make something work for my Lexus. The gentleman in the front desk had a lot of enthusiasm and had a great sense of humor. They mostly have Honda, Toyota, Hyundai, Acura, and Mazda from what I had mostly seen. It is always good to give them a call before hand to make sure they have the part that you are needing. At the end, I left with the part that I needed and felt satisfied with the service given. They will go out on their way to get the part for you and it is usually affordable.

They say they have a warranty on their parts, but they dont. Bought a motor from them, a couple…read moredays later the car won't start. Called them and they just say it's not their motor. Completely unprofessional. NEVER trust these guys!!

Years ago the auto parts store I managed used Earl Owen for specialty items and truck bling…read more Now, since I am retired and not working in automotive services, I am a retail customer. Could not be happier with the service and products that Earl Owen still offers.

One of the worst customer services companies in Texas!…read more I became acquainted with this outfit a few months ago when one of their tractor trailer drivers nearly ran me and several other drivers off the road on I-35. The driver was cutting in and out of lanes without signaling and tailgating other vehicles to the point of being right on their bumpers. Again, keep in mind this is a tractor trailer driver we're talking about. Seemed to be under the influence of alcohol or some other controlled substance. When I called the company to express my concerns, I was directed to the transportation manager who failed to answer, so I left a voice mail requesting a call back. My call was never returned. About a week later, I left another voice mail referencing the reckless behavior of the semi driver and again the message was ignored. So then I paid a personal visit to their business and asked to see this so-called transportation manager. I spoke to one of their employees who essentially laughed at me and told me to mind my own business. Didn't give two licks that one of their drivers nearly caused a multi vehicle pileup on the freeway. Told him this and he bellowed I had no right to tell them how to run their business. What a joke this company is! No regard whatsoever for the safety of the general public nor do they even present themselves professionally. Saw another employee treat an elderly gentleman in their store very rudely while I was there. No reason whatsoever to ever patronize this clown show of a business!