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O'Reilly Auto Parts

1.0 (1 review)
Closed • 8:00 am - 8:00 pm
Updated 2 months ago

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2 years ago

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O'Reilly Auto Parts

O'Reilly Auto Parts

(2 reviews)

I always go to O'Reillys no matter what town because: 1…read more Always give you a hand if you can get there. 2. Loan a tool if needed. 3. Always professional, courteous. 4. Veteran discount. In my 50 years of driving I learned from personal experience to always use O'Reilly's.

OK, my first mistake was going to Auto Zone before I went to O'Reilly's. Auto Zone was a terrible…read moreexperience. I left Auto Zone in tears and headed to O'Reilly's. The wait was a bit long, but in the end, worth it. The girl at the counter, Destiny, is new, but she did her absolute best, and she was a really big help. It is never easy to learn as you are waiting on customers, but she was great. The other guy at the counter, I think his name was Anthony or Andrew, I'm sorry, I can't remember, he really looked for a long time to help me. I was having trouble with a right turn signal bulb, it would light up, but would not blink, so they looked at turn signal relays, we even looked at a You Tube video to see what fuses could be broken. Then Clayton went to my car to check things out. We thought it might be just the bulb, so I bought 2 new ones, Clayton replaced the one on the right side, it still would light up, but not not blink. Then he switched the bulbs and sockets out, and as he put it on the left side, it still wouldn't blink. By process of elimination and several minutes of them working on it, we finally figured out it was probably the socket that the bulb fit into. Clayton helped me find the right one for my car, I ordered it on Amazon, and I installed it yesterday. It works, and I am so happy! The help I received at O'Reilly's was amazing. The employees went above and beyond, and they made me a customer for life. They all deserve raises. Thank you so much.

Interstate All Battery Center of Austin, TX - Logo

Interstate All Battery Center of Austin, TX

(13 reviews)

Southeast Austin

So I was referred here by AAA, after they attempted to take care of my situation. I was riding on…read morethe original batteries of my 2018 Dodge 2500. I dealt w/ 3 people upon my arrival, I can't recall their names, but the Grandfather of them all, I believe Terrell (dreads) and the manager. They were all very courteous, professional, knowledgable. Kept me informed, educated me and was a pleasant afternoon on a day I didn't want to get new batteries but had to. These guys are awesome, if you ever need anything in their helm the are top notch. Wish I lived closer to them, 3 hours south I'd refer EVERYONE there for their service, esp when today customer service seems to go waste side. These guys are top notch!

This place talked me into buying a crazy expensive jumper pack to jump start a car. I have had…read moreinterstate tenders and maintainers since the early 90s and since technology has changed so much I thought this would be a good idea. After all they stamp their name in big bold letters on everything they make, so why would they make junk with their name on it? Turns out it's cheap Chinese junk and won't hold a charge after 3 months of use. Called the store back and I was told they quit carrying the enterprise jumper packs and had switched to a different brand called NOGO because theirs aren't as good. I talked to the person for another 20 min and he said they can return it for a store credit towards another one. Ok I'm down for that I said and they ordered another one. I told them I would cover the difference if they would order the bigger heavier duty one since this one crapped out so easily. 2 days later called back and of course the story changed. Now the guy said the store manager wouldn't let him return it without the original receipt. The receipt printed on thermal paper that was no longer legible since it was left in the car. I asked why because they were able to easily look up and see the sale recorded in the computer. He said it's because his manager said no and that was the last word. Well manager let me tell you that when you put your own company name on a product that does a few months later and don't stand behind it the last word gets stamped on the internet. Along with your poor customer service.

O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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