My highest recommendations to this business. The customer service, efficiency and professionalism…read moreis superb. Specially, Zack and Tyler were extremely helpful. They went above and beyond to help me with my Phone as well as my key fob. Extremely Happy, Maria

I went in for a warranty replacement for a battery for my Jeep Gladiator. I explained that it was…read morenot starting my Jeep plus it would not take a charge. I had it tested and the indications were that it was a bad battery. In some time. His response was maybe it didn't have a "natural failure ". He also claimed that my vehicle had not run in some time. I told him we had just used it and everything was fine. He said that he had to charge it and test it. He would only offer a "loaner battery " until he charged it for half a day. He implied that I was apparently dishonest. I asked him what I could expect with the warranty for a replacement. He would not tell me. He mentioned some formula based on the charge that it would take. I told him it had 4.3 volts when I bought it in. His multimeter indicated 4.2 volts. In any case, avoid this business for vehicle batteries with questionable business practices and working to not honor their warranty.

This is the WORST possible place you could take your phone to get fixed. The manager admits all the…read morescreens are cheap unreliable screens even though you pay $180 for it to get fixed , my phone started doing the exact same thing it was doing (whole screen was green with 2 lines through it) literally 5 days after they "fixed" it. Whatever work they do is definitely a temporary fix. 10/10 DO NOT Recommend

We brought an iPhone in with a broken screen on a Sunday and I was as fixed in a very timely…read moremanner. My grandson was happy so I am happy. The service was straight and to the point. I would recommend them for your cellphone repairs.

The folks here are very helpful and knowledgeable. I was looking for something out of the ordinary…read moreand they were very helpful

Worst customer service ever! When one store clearly tells me to take the part to them to conduct an…read moreexchange, they clearly wanted me to go to the original store to "return the parts," and when I told the first store this they we're blown away. They said it was in stock and could of completely did an exchange. Guess they're lazy in doing their job for the customer. Oh well! Won't be returning to this store.

Came in to get wiper blades for my truck. Mr Eric gave .e excellent customer service, great…read morerecommendations and installed them for me.

Location on East Central Texas in Killeen, Texas. I had battery issues today (single woman over…read more65). The car wouldn't hold a charge. The man who helped me was kindness itself and very nice. He found the battery I needed and installed it free of charge. Within minutes I was back on the road again. Thank you so much!

March 2024, fast and easy transaction. Darian helped me changed the battery on my car keys and…read moregarage remote control. Thank you!

I have never had such of a wonderful experience at an auto store. Melissa was hands down the best…read morestore associate I have ever encountered. I have had such huge problems with my car and when my battery decided to go out, I felt like this was it with my car. However, Melissa made the purchase and replacing my battery incredibly easy. She certainly needs to be at the top of this auto parts chain to train others on how to make customers feel that no matter what, they will get your problem solved.

Great place. Near my house. Help my wife install her windshield wipers. Going back for every thing…read moreI need for my car.

GREAT customer service. The staff is very knowledgeable and cares about the customers, not just…read moremoney like the other auto stores around here. They always give me and my husband the best deals. Once they even took the time to charge his battery over night so he wouldn't have to spend $100 for a new one. Thank you guys! Highly recommend

Called the store on I14 and talked to a gentleman named Marcus about a belt for a riding mower…read more With the info I gave him he said let me do some checking and I'll call you back. 5 minutes later he called and said he had a belt. Got there 5 minutes later and he had the belt at the counter. Went above and beyond what I expected. Great service. Good job Marcus

Joe at the West Adams location was AWESOME!! Best customer service I've had in a hot minute. I…read moreappreciate how patient he was and answered all my questions. I am a loyal customer going forward because of him!!

Their employee did not give me the right alternator three times and he was just helping and puffing…read morewhile he was dealing with us. He gave me attitude and I just did not like it. Their service is not good and he was rude about it

I have gone to O'Reillys' on several different occasions and never had any service less than…read moreStellar. This business is amazing - they have awesome customer service and will help you with remote batteries to putting a car battery in your car in 100+ degrees. They have put my wipers on when Auto Zone refused. Today Jeremy replaced 4 remote batteries after I left Auto Zone - who told me they were not sure what type of battery was needed, when I suggested we open them - they said they didn't know how. I am telling you - if you need auto service or parts....go to O'Reillys and they will help you. Great thanks to Jeremy. Thanks