You can't blame the employees here for not replacing things on your car after you buy the items. It's not their job! It's a courtesy for them to help you replace your car parts. We're lucky they won't charge for labor /Mytwocents read more

Very good service from manager and the young lady who assisted me with my O'Reilly battery repair. Great store and I'll def shop here unlike Irving Blvd who gave me the run around 3 times in an hour. read more

After failing to find the zip tie car clips at two different places I thought, well dern it why not try O'Reilly's Auto Parts? Much to my chagrin, I also struck out there as they did not have what I was looking for. But, I am the kind of guy who doesn't give up easily and thought I have one more place to try. This store is clean, well organized and well stocked. O'Reilly's is a great place for auto parts so come and visit, staff are ready to assist you. read more

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Couldn't help me with my windshield wipers, but pointed me to AutoZone. Thank God they did.

Horrible someone told me a part I needed would come in today at 3:00pm I arrive early and they told me what I was told was going to happen couldn't happen and now I'm left with no part and looking else where read more

Had to replace wipers & they carried the ones I wanted. Later, at the car wash the wiper came off & a piece broke. Went back to store & they replaced the set & installed them. Very helpful & accommodating. read more

I came here on a Saturday morning and received decent help. I was looking for a license plate bracket and they had them. There were only two employees working so they could not help me install the bracket on my car. It is a courtesy they provide when they are not that busy so it is no big deal. Nothing made this place stand out. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Euless, Texas

I walked in at 8:30 PM to buy shocks. As I walked in the door, the little sales girl was sitting on the counter legs crossed playing on her phone. She got down and just asked me what I wanted. While I'm giving her my truck information and she's entering it in the computer, the phone rings. She stated "hold on just a second" and answered the phone. Instead of asking them to hold, he's on the computer helping them with their business... FOR A LONG TIME! Meanwhile, I'm just standing there listening and hearing other phones ring constantly. I got fed up, told her she didn't need my business, and walked out! Autozone just became my primary parts store! I give them NO stars! You people can kiss my a$$! read more

Sporadically stopped by while borrowing my boyfriend's car to buy him a new gas cap as I'd noticed it needed to be replaced. Upon walking in, there was one other customer being helped as I asked an available associate behind the counter about the price of a gas cap for the vehicle. The man helping me quoted the price of a non locking cap. As he stated this, I remembered that my boyfriend had mentioned wanting a locking one, so I asked what the price difference was for a locking one. I decided to get one. The man helping me asked his coworker for the part I requested. The coworker was pretty rude, as he made comments such as "she wants a locking one?" (in disbelief) as the man helping me clarified to him the type I wanted. They exchanged a 'whatever' sort of communication between themselves, and his coworker mentioned to "be sure to show her how it works before she leaves". Seriously? I'm the one requesting the cap, I know how the friggin thing works, it's your job to simply complete the transaction that's in front of you. I had to rush the man along in order to simply pay and receive the product. I have had quite pleasant interactions with other O'Reilly locations, so I was quite displeased that this particular location (that is now the closest to my residence, Great) seems to treat women differently, for lack of another reason I can fathom as to display this type of behavior during a simple transaction. At least, that's nothing short of what I felt as I left the store, somewhat frustrated by the whole exchange, which was meant to be a simple sweet gesture for my boyfriend. Well thanks for ruining a routine transaction and future business for your location, as I've had a loyalty to the business that I just may reconsider. Maybe AutoZone is nicer, who knows? read more

I'm totally happy with my 1st on Sunday for wiper blade replacement. Josh is the best - made sure the wipers were a good fit and worked appropriately. Even found a blade for the rear that I had been told needed to be purchased at the dealership! Great prices too! I will definitely be back! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Euless, Texas

Good guys. Always seem to be willing to help. I called them today for a radiator and they were quite higher than Al's radiator in Hurst. 50%. I may need to check prices more often. They are still pretty helpful. read more

Micah was outstanding! He helped me replace my rear wiper blade arm. And when I broke the wiper trying to take it out he helped me find a new one and after I paid he insisted on replacing the wiper blade for me. I had my two small children with me and he made my experience so easy, which with two kids trips to the store never is. read more

I stopped by to get my 2005 Accord Coupe DX headlights change. I bought the bulbs from another OReillys a few months back and they went out on me. Gary was superb! He lend me the tools and went out to assist me with changing them since I'm not a handyman. He also reimbursed me for the new bulbs when I returned the one that went out. He made sure I was satisfied with my visit. I asked if I could help in return and he saids don't worry about it and that's what they're there to do. I highly recommend this place to anyone having car trouble and needing parts. This young man deserve a raise. Thank you very much Gary! You made my day! read more

Exceptional service! I called the store and Joe answered. His tone was welcoming kind and he was knowledgeable. The best person to help since I was panicking on the inside because my car wouldn't start. After getting a jump I headed over to the store and as soon as I said I was there for a battery. He said, "Hello I'm Joe and I believe we spoke on the phone." He was even nicer in person. He took care of my vehicle suggested things I could do to help prolong the life of my new battery. He went above and beyond the call of duty. While he was changing my battery we chatted and I learned he served our country as well. He spoke so highly of his company, managers and co-workers. I could tell and hear he genuinely enjoyed working for O'Reilly. This store has a customer for life! I highly recommend them. read more

When being helped by a curt sales person, the phone rang and he stopped helping me to answer the phone. Since when does the phone have priority over a customer in front of you! Company policy says the manager. So I suggest, call Oreillys auto parts for your part number then go elsewhere for good customer service. read more