Awesome . Often find parts & they are helpful & conveniently located on Buford Hwy between Duluth /…read moreNorcross

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.

Mostly of the time I come to this location for my automotive necessities( store 6710) , the…read morecompany offers quality parts and competitive prices but the best part is the professional customers service, staff working there are very knowledgeable , courteous and they always have an advice or solution regardless of the problem ( at least for me ) special thanks to Carlos and Fernando for their help and patience .

I went to Advance Auto Parts to start a DIY catalytic converter anti-theft project. Alberto…read moreassisted me with finding the necessary products, patiently explained bolt sizing nomenclature (this came in handy later), and verified I had a metric tool set to use on my Honda Element. With Alberto's help I was able to successfully implement my desired design for my anti-theft project. I don't always work on my vehicle, but when I do I prefer Advance Auto Parts in Duluth GA. Stay productive my friends! ; )

If you happen to need plastic fenderwell or trim retainers, you will find here a selection that is…read moreutterly disorganized. Each retainer part number has a stock tag to indicate location of each stock number. Each stock item has a six or seven digit number. The stock tags are located completely out of order in a random arrangement. Not Toyota with Toyota or GM with GM. Not in numerical order by stock number. Many boxes are placed in front of the wrong stock tag, sometimes hiding the correct stock for that tag. So if you need two boxes of the same clips or to put the wrong one back in place, you have to search. Twice I have asked counter staff to inform the manager. Twice I have been told that it is the customers fault. NO IT IS NOT! Arrange the stock tags in numerical order! Then correct location will be obvious!

This store sold me the wrong battery last August for my Kia Sorrento even though I have my car…read moreprofile in their system. What that ended up costing me is a battery charger over the winter because I thought perhaps I killed the battery by leaving a light on and a week ago several hundred dollars by taking it to my dealership because my sunroof wouldn't close properly just to have them let me know that it's the wrong battery and that I would have to come back to get the sunroof reset to have it working properly after getting the right battery installed. The time I wasted over this ridiculous issue was even more expensive. Good luck getting any customer service from the district manager about the issue. It doesn't really matter if they post their phone number on the front door of their stores for any issues.

3 Car that was listed online wasn't even there, drove 40 mins. Luckily it wasn't the only other car…read moreI was looking for, but they over priced, even on a "sale" day

The prices are not as posted on their website. I bought a part that was a little over $17 but after…read morethey added convienence fees, a core charge , ( it was a spring) , something called a surcharge and two different tax fees plus a warranty that I asked them to remove and one other fee that made no sense, it cost me over $67! Beware folks!! It is a scam! Not only did I have this issue, none of the cars listed on their website was at the Gainesville ,Ga location. Totally disappointed!!

We have a 2012 Audi Q5 that we love and were convinced we should only have serviced through our…read morelocal Audi dealership. We were methodical about it... until we met the crew at Solo Motorsports. For the last 3 years now, we've had all of our service issues handled there and have never had a single complaint. They are a small shop, with high personal detail given to each customer. Each time either I or my wife walk in or even call... they know who we are. They've made practical suggestions to keep our vehicle running longer and then made fun suggestions to see if we wanted to turn our quiet unassuming family SUV into a yuppie rocket wagon from hell!! We have always said that this is one of those vehicles that we will own until it dies. With help from Solo Motorsports... we plan on enjoying it and keeping it running for as long as possible. I'm not sure I'd ever take it to an Audi Service Center again. We're spoiled now.

Beware - my card was charged higher than what the invoice showed (what the invoice showed was a bit…read morehigher than what was verbally quoted is another matter altogether). Realized this when I saw the charge on the card. Called to inquire why there is a difference. Was told that they charge 3% for processing any card payment, though it is not reflected on the invoice and neither did they say anything about it when taking the card. When I mentioned that I would have appreciated having been told about it at the time of payment as it would have allowed me to consider other forms of payment, the fee was refunded but the response that followed is what I can only categorize as rude and unpleasant. Not recommended.

Ask for Sal! Low Price Auto Glass had me in and out in less than 2 hours! New windshield and back…read moreside window replaced at a price $600 less than I was quoted from another company!

Sammy, did an excellent, efficient, professional job on the vehicle, I had a back passenger side…read morecorner window needing repair, I checked multiple places, I was told it was possible. But they said they could do it. Drove over, and sure enough. They did. Quickly too. Highly recommended. Good prices too!

Very clearly, I want to note this only applies to the onine NAPA site for the corporate: what they…read moreclaim on their website is FALSE: "RETURNING SHIP TO HOME ITEMS TO NAPA ONLINE VIA UPS Items purchased on NAPA Online and shipped to your home can be returned free of charge via UPS. First, obtain a Return Goods Authorization Number (RGA) by contacting NAPA Online Customer Support. They will give you the following options: UPS shipping label mailed to you UPS shipping label emailed to you so you may print it." This is not true, not true, and you cannot do this via online or email. I have just filed with the BBB to see if I can get a $42 refund this way. They will though send a robot reply that they have received your refund request--then it turns into a dead end.

This review is for NAPA Corporate - Got a bill that was not mine and closed the account several…read moreyears ago. This is the second year it has happened for the same thing. The first time either last year or the year before they took care of after a lot of problems for me. This time I called when I first got bill and was informed it would be taken care of. On the phone twenty minutes. Got a statement today for same bill and was on the phone for ten minutes and was told I need to go to local store to handle. I have already wasted 30 minutes of my time trying to straighten out their problem. I am going to store, which for me is another 30 minutes minimum. Seems like they could hire people that would know how to deal with problems instead of people that do not care. I would not recommend dealing with NAPA.

So I used to go to the one in Duluth, but it closed. I went here before taking my friend to the…read moreairport today, and Josh was working the counter here, he was the person I dealt with previously in Duluth! Super friendly and professional, he was able to get me set up with knew batteries in both fobs. Normally I'd go with the lifetime deal but this car isn't going to stay in our family for more than 2 years. So replacing the batteries in both keychains was easy enough. Josh was fast, I was in and out of there in 5 minutes flat! It was as if I didn't even go out of my way to get this done before heading off to the airport. My thanks to Josh for always coming thru for me and I hope the next time I need a fob battery he will be helping me, or off after college doing what he wants to in his career. Thanks! Support this young man and location.